The resort its self is very beautiful and well done, but I was very disappointed once we checked in, I had reserved a pool side villa, their photos of this room show a pool just off the back porch, well in truth it was 100 yards away. This is also supposed to be a beach resort, well the beach was cluttered with fallen trees, and their were no amenities on the beach.
Well I got over that issue, but on the second day I contracted food poisoning from the resorts restaurants, I called the hotel nurse about my condition, she had a Doctor come to the hotel to treat me, and she confirmed that it was indeed food poisoning, gave my a shot and medication to treat the symptoms, after a couple days I was back to normal. The hotel management did not call or come by to check on me, they even made me pay the $200.00 bill for the Doctor's services.
Well I guess I have whined enough about that.
I would just like to say, I stay at the Marriott brands almost exclusively and have never had such poor treatment at one of their flags. The staff were very friendly, but the management seemed disconnected from the guest.
I recommend that you don't stay at this resort!
- Official Description (provided by the hotel):
- JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Twenty minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more less
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- Also Known As:
- Jw Marriott Phuket Resort And Spa
- Jw Marriott Phuket Hotel Mai Khao
- Jw Marriott Mai Khao
- Marriott Phuket
- Phuket Marriott
- JW Marriott Phuket Resort & Spa Mai Khao