I was at the resort for four full days. I didn't have such a good image of Marriott, because I kept conjuring up the cheap motels along the interstate highway in the U.S. in the 80s. But I decided on this hotel upon my wife's insistence, who knew of Marriott as the five star J.W. Marriott in Seoul. Here's what I felt.
The Goods. The room was fabulous. It was probably the best of all the resorts I've been to. The pool was great with water slides for kids. My son, 2 at the time, loved the baby pool.
The Bads. The food was just way too Western. For those who love the REAL THAI FOOD will be seriously disappointed. The bathroom behind the kids pool was so filthy and reeked of urine that I momentarily thought that I was in a public bathroom in a local town. The kids club was seriously wanting. It smelled of rags that haven't been washed for weeks. I found spoons with streaks of food remnants in my room, on two occassions. It was just too darned far away from anything. It took two full hours to get to Patong Beach and come back. My check-in experience was exasperating.
Great resorts are not made overnight, by acquiring other hotel and resort chains, which Marriott did. It's the software that matters and that's what touches the customers' hearts.
- Official Description (provided by the hotel):
- JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Twenty minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Holiday Gems, Booking.com, Southall Travel, Agoda, TripOnline SA, Hotels.com, Ebookers, 5viajes2012 S.L., Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your JW Marriott Phuket Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Jw Marriott Phuket Hotel Mai Khao
- Jw Marriott Phuket Resort And Spa
- Jw Marriott Mai Khao
- Marriott Phuket
- Phuket Marriott
- JW Marriott Phuket Resort & Spa Mai Khao