I am a long time Marriott raving fan and member, I booked this hotel 5 months in advance to get a good rate and it was part of a trip to the UK from Australia and back via 8 counties with the wife and 2 kids aged 12 and 14. I did a lot of research and chose this hotel based on location and reviews plus I phoned the hotel to confirm the room would be big enough- which I was told it was.
we arrived at the hotel, we handed over the booking conformation and she asked for the voucher as well. We did not bring that as the conformation is always good enough. I said I could get it posted, faxed or emailed- not good enough, as we did not have the voucher we could not get the rate so the cost jumped from 11,100bart "Double Beds, Guaranteed" for 5 nights to 11,000 for each night - wow. We stayed one night in a very tiny room with 2 single beds that was not big enough to 2 adults and 2 kids as we booked- so much for the 2 doubles guaranteed??
We had a soso breakfast the next morning and moved to the hotel 2 door up who were much more accommodating Our next scheduled stop was the novotel in Bali, now that was brilliant.
If you are using Marriott in peak period, read all the T&C’s
I will not be using Marriott again, and will be using Accor group.
- Official Description (provided by the hotel):
- Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Travel Republic (UK), Expedia, getaroom.com, Hotels.com, HotelsClick, Evoline ltd, Ebookers, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Novotel Phuket Surin Beach Resort. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Phuket At Surin Beach Hotel 1234587
- Courtyard Hotel Cherngtalay
- Phuket Courtyard
- Courtyard Surin Beach
- Novotel Phuket Surin Beach Resort. Thailand