Our stay at the Doubletree from start to finish was great. From arrival into Phuket airport we'd arranged the limo service with the hotel which was great, chilled bottles of water and cold towels in the central arm rest with a little welcome letter from the duty Manager. Check-in was a very easy process, we were hnded our warm cookies and asked to sit bac on the sofas and relax while they brought over the documents. As a Hhonors gold member our room was upgraded to a Deluxe Suite with pool views - my preference is to be high up away from elevators and it was just that. The room itself was a little dated but had everything we needed, which included a very good sized fridge. Breakfast at the hotel is in the form of a buffet - plenty of choice and very good quality foods. The Asia Alive staff were great - we had a couple of drinks every night before venturing out and we had a great time and a good laugh with all the staff. We'd spent a couple of afternoons around the pool. As the resort wasnt that busy we maaged to get beds in the sun away from others which gave us the peace and quiet we wanted. The only one real negative against the layout of the hotel is the loction of the water sides and kids club...it is kind of just plonked in the middle of the pool area and almost spoils the views down to the pool when relaxing wih a drink in the bar. That said, from a family perspective it's ideal as it's very central.
Access to the beach was a 2 minute walk across a field outside the hotel and you were on Surin Beach. We only spent 1 day on the beach but spent a couple of nights in the bars on the beach front which were great. All day long chilled house music is played, the beer is cheap and the food was very very good. We ate at the Catch restaurant and half way through our mea they layed on a fire show on the beach for all in the bar which was fantastic.

To summarise our stay - we loved it and would recommend to anyone looking at the Doubletree for sure.

I stayed at this hotel with two friends for the first time in late May. As a regular Phuket visitor I thought I would try this hotel for the first time, I will now definitely be booking my next Phuket holiday in this hotel. From the initial airport pick up from a lovely hostess who took our details in car, to the smooth check in and friendly service. The staff at the hotel were exceptional with nothing being too much trouble and having a totally different attitude to that I had previously experienced in Phuket. The breakfasts were great and the hours of service fitted in well.
I even accidentally left my credit card in hotel ATM and the efforts the management went to assist me during this difficult time by contacting local banks etc was beyond the call of duty. Will recommend this hotel to any friends who are visiting Phuket.