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“I have a lot enjoy by a room № i1”
Review of Surintra

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Surintra
Ranked #15 of 36 Hotels in Choeng Thale
Certificate of Excellence
Reviewed 10 July 2014

The room was really huge, modern and stylish and equipped with fast wifi. It had a TV, A/C and a large balcony. The bed was comfy and big, the shower and sink had hot water with an array of supplied toiletries.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 13 July 2014

Dear Alex K,

Thank you for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and grateful for your positive and encouraging compliments. Thank you and we look forward to welcome you back here again in the near future.

Kind regards,
Ms. Marcelle R. Puntanar - Guest Service Agent Supervisor

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262 - 268 of 534 reviews

Reviewed 30 June 2014

Booked this hotel for three nights via AirAsia, the photos looked nice enough but to be honest, wasn't expecting what we got. The room was huge, modern and stylish and equipped with fast wifi. It had a TV and a large balcony. The bed was comfy, the shower and sink had hot water with an array of supplied toiletries. There was large fridges and free water and tea and coffee. Our room didn't come with breakfast but it was offered for an extra 200B. As far as Thai breakfasts go, it was ok. Although I'd steer clear of the boiled ham and sausage and just eat fruit, cereal and toast. I was travelling with my young son and it was absolutely perfect for him and me. The staff were great, friendly and caring. They tidied our room daily. There are two swimming pools which catch the sun and there's a children's play park and Surin beach in a 5 minute walk. I can not fault this cute little hotel at all. Hope it stays the same, as we are definitely coming back in the near future.

Room Tip: Any are fine!
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  • Stayed: June 2014, travelled with family
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Thank Julia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 2 July 2014

Dear Knight-Williams,

We sincerely thank you for taking your time to review us here on TripAdvisor. We are delighted to know that you had enjoyed your stay and made it a memorable one. I be sure to pass on your positive compliments to my team to let them know that their effort didn't go unnoticed.

However, with regards to our breakfast buffet, please accept my sincere apology for any inconvenience you encountered. I will be sure discuss it to the management so improvements can be done.

Again, thank you for staying with us and giving us the opportunity to serve you and it will be our pleasure to welcome you back here in the near future.

Kind regards,
Ms. Marcelle R. Puntanar
Guest Service Agent Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Loved this hotel. What a surprise. In fact my favourite of the 6 hotels I stayed in Thailand. And better than hotels twice the price. Rooms are large, modern, tasteful and spotless. Nice little back garden with swing. Pool is great. And finally a hotel where the staff are genuinely friendly and kind. Same actually with all the people I met Surin. Great beach and little town slightly off the beaten track. Regret not staying longer here. Would definately recommend.

Bimi Beach Club, where you get discounted membership, is good too - with DJs playing quality house music all day - but pretty expensive food and drinks.

Room Tip: Definitely worth the tiny upgrade for the Deluxe poolside rooms
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  • Stayed: June 2014, travelled solo
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1  Thank GeorgeGally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 2 July 2014

Dear GeorgeGally,

Thank you for taking your time to review us on TripAdvisor. We are delighted that you enjoyed your stay with us. Our staff strive to continuously maintain a high standard of warm and friendly service to all our guest and your encouraging compliments are certainly appreciated and i will be sure to pass them to our team to let them know that their effort didn't go unnoticed.

It will be our pleasure to welcome you back here in the near future.

Yours sincerely,
Ms. Marcelle R. Puntanar
Guest Service Agent Supervisor

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Reviewed 18 June 2014

Normally you won't expect much for a little price during off season. However, this was nothing put wonderful! The rooms are huge and everything was clean.
It might be a bit hard to find because it's basically a bit hidden away from the main street.

Don't forget to visit surin beach. Nice places to hang out during day and night.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Multimul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 19 June 2014

Dear Multimul,

Thank you for choosing to stay with us and giving us the opportunity to serve you. We are delighted to read your positive review and your encouraging compliments are certainly appreciated. We are glad to made your holiday a good one and we hope to welcome you here again at our property in the near future.

Yours sincerely,
Ms. Marcelle R. Puntanar
Guest Service Agent Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014 via mobile

Just returned from a 6 night stay and I have nothing but positive things to say about Surintra!
The rooms are gorgeous, huge, equipped with all the newest fridges, TVs, air-con and showers and spotlessly clean.
The beds are to die for - comfy mattresses and high quality bedding.
The staff are very friendly and helpful - always smiling!
The location is perfect - close to the beach and some amazing and cheap restaurants (Blue Marlin and Surin Bay Inn being two)
The pool area is fairly small but sizeable enough when it is quiet. it too is well kept and attractive.

Honestly can't think of a downside except perhaps the weak wifi signal in our room.
Would return without a shadow of a doubt

Stayed: June 2014, travelled as a couple
Thank lucyvharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 14 June 2014

Dear lucyvharrison,

We sincerely thank you for choosing to stay with us and giving us the opportunity to serve you. We are delighted to know that you had enjoyed your stay and made it a memorable one. Your encouraging compliments are certainly appreciated by the team. We thank you for your positive feedback and we look forward to having you here again in the near future. Should you require further assistance or any information, please do not hesitate to contact back to us.

Yours sincerely,
Ms. Marcelle R. Puntanar
Guest Service Agent Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Very nice place, with big and nicely arranged rooms, a quiet yard with swimming pools and very friendly and helpful staff. The cook was preparing special vegan food for me for breakfasts, without any problem. I recommend this resort wholeheartedly!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Eve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 2 June 2014

Dear Eve L,

The team are delighted to read your positive review concerning your stay. Your encouraging compliments are certainly appreciated and will be passed on to our staff to let them know that their effort do not go unnoticed, specially to our cook of whom you specifically mentioned by preparing vegan breakfast for you. The team sincerely thank you for staying with us and giving us the opportunity to serve you. We look forward to having you here again in the near future.

Warmest regards,
Ms. Marcelle R. Puntanar
Guest Service Agent Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

My wife and I visited Phuket for our honeymoon and stayed at Surintra for 8 nights. It's not a fancy resort, but it does have nice charm and the two pools surrounded by the landscaping were very nice. It's also located a short walk from Surin beach and you have access to all of the necessary resources (restaurants, money exchange, taxis, motor bike rentals, etc).

It's pretty centrally located so you can do a short motor bike ride to Patong, Nai Thon Beach, and surrounding areas. Above all, the staff is really nice and helpful. They offer a delicious breakfast by the pool every morning that is a great bargain.

I would definitely recommend it so long as your expectations are not of a 5 star resort. This is a totally different and more cozy experience.

  • Stayed: May 2014, travelled as a couple
    • Value
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2  Thank jose n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surintra, Guest Service Agent Supervisor at Surintra, responded to this reviewResponded 2 June 2014

Dear Jose N,

We sincerely thank you for choosing to spend your Honeymoon with us and giving us the opportunity to serve you. We are delighted to know that you had enjoyed your stay and made it a memorable one. Your encouraging compliments are certainly appreciated and will be passed on to our staff. We thank you for your positive feedback and we look forward to having you here again in the near future. Should you require further assistance or any information, please do not hesitate to contact back to us.

Yours sincerely,
Ms. Marcelle R. Puntanar
Guest Service Agent Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Surintra

Address: 49/1 Moo 3, Surin Beach Road, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Swimming Pool
Hotel Style:
#1 Best Value Hotel in Choeng Thale
#12 Romantic Hotel in Choeng Thale
#14 Family Hotel in Choeng Thale
Price Range: £18 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surintra 3*
Number of rooms: 40
Official Description (provided by the hotel):
Surintra is a chic modern and at charming Phuket boutique resort Surin beach Phuket. Intimate, serene and relaxing hotel resort on Surin beach. Surintra is an oasis of calm and tranquility on Phuket most popular Surin beach. Surrounded by tropical trees quaint shopping Surin beach road and set around a service of garden courtyards Surintra is the perfect base for exploring Surin beach, Phuket and beyond. ... more   less 
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TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, HotelsClick, Ebookers, Hotels.com and 5viajes2012 S.L. so you can book your Surintra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Surintra Hotel Thalang
Surintra Phuket, Thailand

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