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Angsana Villas Resort Phuket
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Reviews (613)
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Reviewed 19 February 2014

We thought we would be closer to the beach however it was quite a distance away. The resort is huge so its best to request within walking distance of the restaurant and pool area. Breakfast was fresh and tasty and the restaurant was quite good for dinner. The rooms were clean and modern with all mod cons. Tipping is big in Thailand so take plenty of smaller notes.

Room Tip: The resort is pretty quiet so a room close to the action in the restaurant is recommended.
  • Stayed: February 2014, travelled with family
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1  Thank DebraR611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marckohyao, General Manager at Angsana Villas Resort Phuket, responded to this reviewResponded 27 February 2014

Dear Guests,

Thank you for choosing Outrigger Laguna Phuket Resort & Villas as your place for a break from Australia. It was a pleasure welcoming you and we are delighted to read about your impressions of your visit.

Our Loft and Villa residential complex is a hidden gem within the Laguna complex although only a short trip by shuttle bus to the beach, the location offers security, landscaped gardens, peace and tranquility and not to forget the fresh air.

We hope we will have the pleasure of a return visit to Phuket and look forward to your next stay with us.

With Kind regards,

Marc Landgraf
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

We (my wife, 13 yr old son and I) stayed over the Christmas 2013/New Year period and we all had a fantastic time. We were in a two bed villa that was lovely, very spacious and clean. The location was a wonderful retreat, being quiet and peaceful and the restaurants offered food of high quality, with the theme nights very enjoyable. The on site Thai restaurant Baan Aroi was great as was Panache. The pool was brilliant, amongst the Palm trees.

It is very easy to get around the Laguna Complex with the regular punctual shuttle service (and on request golf carts would arrive to collect us within 5 mins if we wanted to go to reception) and the location was perfect to explore further, with the staff very happy to help in such an informative manner.

All the staff provided outstanding service and were an absolute delight. It was my 50th on the 22nd December and the staff provided a delicious cake and the maids deocorated the bed with flowers.

We would love to return as the holiday was so memorable.

Thank you again to all the staff at the resort for making it such a special holiday.

From the Parker family, UK.

  • Stayed: December 2013, travelled with family
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Thank Parkerlucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marckohyao, General Manager at Angsana Villas Resort Phuket, responded to this reviewResponded 26 February 2014

Dear Guests,

Thank you for being our guests and for taking the time to give us your feedback for your
recent stay at Outrigger Laguna Phuket Resort & Villas.

Our property is a Suites & Villas Residential complex located just minutes away from Bang Tao and Layan Beach, catering for families, couples and group of friends who want to be out of the crowded places and enjoy peace and tranquility.

It is always a pleasure to receive compliments highlighting particular positive aspects of
the hotel and staff. This is after all, one of the best guidelines to evaluate and improve our
hotel. Perhaps when we welcome you back for your next visit, you will notice improve-
ments making your stay even more enjoyable.


Once again, we are delighted that you chose to stay with us and look forward to the
privilege of serving you again in the very near future.

With Best Regards,

Marc Landgraf
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2014

From beginning to end, we found the staff to be gracious, polite and accommodating. (For example, when they saw how much our child enjoyed the fresh dragon fruit in the morning breakfast buffet, a couple of whole dragon fruits magically appeared in our room that afternoon.) We were upgraded from a 1-bedroom suite to a 2-bedroom suite, a lovely surprise, especially when we realized that it was larger (and cleaner) than apartments we used to live in in Hong Kong and elsewhere. Our suite was immaculately cleaned, and was on two floors, with floor to ceiling windows that looked out onto the pool area. Even though the hotel was close to full occupancy, it never really felt crowded, and the hotel guests tended to be well-behaved Chinese and Russian couples and families (which means there will be a lot of people smoking outside).

As lovely as this property is, in order to avoid disappointment, it is important to note that it's not on the beachfront and is a bit removed from other more active parts of the island. The hotel runs regular free shuttles to and from the beach, but you have to plan your trips around the shuttle schedule.

It is also important to note that we saw repeated examples of the staff trying to make sure guests were happy and satisfied. The DVD player in our downstairs living room wasn't working right, and technicians came to fix it right away.

  • Stayed: February 2014, travelled with family
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1  Thank Bonbonmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marckohyao, General Manager at Angsana Villas Resort Phuket, responded to this reviewResponded 17 February 2014

Dear Guests,

Thank you for being our guests and for taking the time to share your experience at Outrigger Laguna Phuket Resort & Villas.
It is always a pleasure to receive compliments highlighting particular positive aspects of
the resort and associates. This is after all, one of the best guidelines to evaluate and improve our hotel.
Our Loft and Villa complex is a hidden gem within the Laguna complex although only a short 1.5km trip by shuttle bus to the beach, the location offers security, landscaped gardens, peace and tranquility and not to forget the fresh air.

As you also mentioned with the choice of accommodation from a 1,2 or 3 bedroom suite through a choice of 2,3 and 4 bedroom villas, many with private pools, this is in addition to the 2 common swimming pools located within the complex, ideal for families or friends travelling together.

Once again, we are delighted that you chose to stay with us and look forward to the
privilege of serving you again in the very near future.

With Kind Regards,

Marc Landgraf
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

We stopped here after staying at Lanna Samui in Koh samui so we found this a bit crowded. The villas themselves are quite nice. Spacious and the kitchen is well equipped. The panache restaurant is quite good and the chef was courteous and helped us with our vegetarian requirements. The pool and the lake next to it was a beautiful touch.

The only pitfall would be its remote location. There are no attractions nearby other than the Layan beach for which that taxi's at the gate charge 200 baht one way. Other than that the stay was great.

  • Stayed: February 2014, travelled as a couple
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1  Thank graydot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marckohyao, General Manager at Angsana Villas Resort Phuket, responded to this reviewResponded 27 February 2014

Dear Guests,

Many thanks for choosing to stay with us at the Outrigger Laguna Phuket Resort & Villas and for taking the time to share your feedback.
I was delighted to read that you enjoyed your stay and thank-you for your very kind comments about the property.

Our Suites and Villa Residential complex is a hidden gem within the Laguna complex although only a short by shuttle bus to the beach. The location offers security, landscaped gardens, peace and tranquility and not to forget the fresh air.
The resort also provides an additional shuttle bus service every hour to our beach on Bang Tao Beach and the Laguna shuttles gives you access to all Lagunas Resorts as well as the Canal Village with shopping opportunities.

We hope to see you back soon.

With Kind Regards,

Marc Landgraf
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014

This is a very peaceful resort, a short drive from the busier Outrigger Beach Resort. Spacious accommodation (we had the 2-bedroom suite). Clean and beautifully maintained, with a fairly well-stocked kitchen.
One of our children has a nut allergy, which makes travelling a challenge sometimes, especially in regions where a lot of peanuts are used in the local cuisine. But, I wrote ahead and discussed the problem with the chef. My child was well-taken care of, and we felt all the staff were responsive to guests' needs.
An excellent place to stay if you're looking for a spacious, quiet retreat. The beach is easy to reach by hotel shuttle, or by car (but it's easy to spend days just enjoying this resort with its 2 swimming pools and restaurants).

Room Tip: The 2 bedroom suites are very family-friendly and spacious.
  • Stayed: January 2014, travelled with family
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1  Thank lindsayshen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marckohyao, General Manager at Angsana Villas Resort Phuket, responded to this reviewResponded 4 February 2014

Dear Guests,

Thank you for being our guests and for your review on Tripadvisor about your experience at Outrigger Laguna Phuket Resort & Villas.

It is always a pleasure to receive compliments highlighting particular positive aspects of
the hotel and staff. This is after all, one of the best guidelines to evaluate and improve our
hotel. Perhaps when we welcome you back for your next visit, you will notice improve-
ments making your stay even more enjoyable.

Once again, we are delighted that you chose to stay with us and look forward to the
privilege of serving you again in the very near future.


Yours sincerely,

Marc Landgraf
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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