We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Family-friendly resort”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Dusit Thani Laguna Phuket
Ranked #8 of 34 Hotels in Choeng Thale
Certificate of Excellence
Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Family-friendly resort”
5 of 5 bubbles Reviewed 19 November 2013

Staying at the Dusit Thani Laguna Phuket happened to be by accident more than as a planned getaway. The original hotel was not exactly as it appeared (certainly not a resort as it claimed, be very cautious when booking SE Asian beach resorts). I spent my entire evening searching for a replacement hotel and found the Dusit Thani. We immediately left that morning to make sure it was in fact what it claimed to be, a family-friendly hotel and it certainly was. The grounds are very plentiful and manicured, the entrance is very open and inviting. The staff set up a tour of the hotel and it clearly had everything including spa services, wide variety of restaurants and eating options, activities for the children and a gorgeous and well-kept private beach. We booked instantly an ocean front villa and it was perfect with enough space for our family to enjoy thoroughly. While we brought with us our nanny, the hotel does offer baby sitting services as well.
Judy, the Sales & Marketing Director is phenomenal and went out of her way to ensure our stay was a success. You will really enjoy staying at the Dusit Thani Laguna Phuket with your family.

Room Tip: they have a club level that is given to suites and villas. Upgrade to get the benefits as they are w...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carmen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 20 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. Delighted to read how much you enjoyed your family holiday. Its nice that the accommodation you found here worked out so well for you all, and that you all felt comfortable with the facilties and options even for the children. Your kind comments re Judy's help is greatfully appreciated too.

We wish you all the best for the festive season and hope to welcome you back in the future.

Best regards,


Mr. Peter Komposch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,682 reviews from our community

Traveller rating
    936
    480
    184
    52
    30
See reviews for
563
720
53
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

My husband and I and our 5 year old son enjoyed our stay at this resort immensely. The staff are so friendly to children, there is kids club which is lots of fun, all restaurants have kids meals, all restaurants welcome children, the pool is kid and adult friendly. The beach is beautiful, clean with white soft sand for the resort area, outside the resort area it is a little rocky but nothing to complain about. The room was spacious, the bathroom well designed with a great shower and bath, the bed was comfortable, comfortable pillows and armchairs. The Italian Restaurant is the best we have ever encountered you must try the food. We definitely will return back to this resort. We didn't leave from the moment we arrived. The resort had everything we wanted - massage, small shops along the beach for drinks, clothes even toys.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 20 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. Thank you for your review of your holiday here as our guests. So glad to know your family enjoyed all the aspects of the resort, so much so your didn't leave the resort. Chef Silvano and his team in La Trattoria are delighted to know how much your enjoyed the food there.

I would be very nice to welcome you back in the not too distant future. Wishing you all the best for the festive season.

Best regards,



Mr. Peter Kompsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

Really a great hotel. The only bad side is that it could be anywhere in the world - in this hotel, we get a bit secluded from the external world, but, nevertheless, it is a great experience if one wants to just relax and have a great time.
Staff is just the most friendly I ever found in a hotel. Great people. And many things you buy there, such as beer, meals, etc., are actually cheaper than in other hotels where you could just walk a bit to get it for non-hotel prices. This kind of fair attitude was deeply appreciated.
The breakfast is just amazing. The thai restaurant has excellent food and a great view.
The beach is gorgeous.
Unless you need/want a bit of lifetime outside a hotel, this is the place for you.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 20 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. Thank you very much for your review shared about your stay as our guest. Happy to know that you enjoyed yourselves.

We wish you a wonderful festive season and hope to see you again in 2014.

Best regards,



Mr. Peter Komposch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
2 reviews
5 of 5 bubbles Reviewed 15 November 2013

The staff at this property is exceptional. as soon as we arrived there is a private check in reception. we were upgraded to a Club Sea facing suite. The staff was most kind. free wifi high speed. the room was just a short walk away from the beach. The pool was large and nice. The sunset bar is the best in the country with happy hours at sunset time. We had a cool cocktail and watched the sun go down. there was a wedding happening at the beach and the staff had so beautifully laid the table on the sand and there was a small ceremony at the beach bar.. overall an excellent stay at Dusit thani laguna phuket. we would definitely recommend this property to others. The laguna area itself is so beautiful. we had a very good time at Dusit.

Room Tip: The Sea view club room as excellent with a direct access to the beach!
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viveksyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 15 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. Thank you for your review of your recent stay as our guest. So nice to hear how much you enjoyed the resort and it's setting within Laguna and the activites taking place such as sunset drinks and a wedding.

We appreacite your comments and wish you all the best for the rest of the year.

Kind regards,



Mr. Peter Komposch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
Level Contributor
216 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

From the moment we arrived we were looked after as if we were the only guests. The staff could not have been more helpful, The room was beautifully set out and well maintained. The additional facilities and support of being in a resort were excellent as we required the assistance of a nurse to remedy a problem from a prvious location

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 8 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. Thank you very much for your recent review from your November 2013 stay as our guests. So glad to know you recevied great attention and service from the team whom are delighted to have been at your service.

Wishing you all the best for 2013.

Best regards,


Mr. Peter Komposch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 November 2013

We booked a deluxe seafront room for the 3 of us, which was a big mistake as they are just tiny rooms and there is absolutely no space for a third bed - our travel agent should have known this...but the staff at the reception were exceptional helpful and we moved straight away into one of those bigger terraced rooms. These suites are lovely and spacious, but we had to pay a fee on top which also gave us free soft drinks from the mini bar, cream tea every afternoon and 6pm happy hour drinks - all included. I do agree with some of the comments about the hotel looking a bit tired - specially the beach bar and pool bar could do with some updating. There are also far too many free trading stalls/massage along the beach front which does spoil the all over feeling of being in an exclusive 5 star resort. The food at the Thai restaurant was very good as was the Italian restaurant, but again both restaurants need updating. All the staff at the hotel are fantastic -polite and helpful and we did enjoy our stay there.
(If you book a trip with the Laguna tour operator at the hotel make sure you get a decent lunch box - we had an old banana and some cold special fried rice for our trip to Phi Phi island which was very just bad. They gave us a refund for the food, but it somehow spoilt our lunch on the beach as you cant buy anything there)

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kirstykent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 8 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. Thank you for your recent review as the travelling trio. I can imagine you where received to have the larger room for your comfort as 3. We are often working to maintain the resort and I hope that you if you do return, we will have some further upgrade activties in the plan for 2014 actioned. Thank you for being our guest, we hope you keep those fond memories of the Club Benefits in mind.

Wishing you all the best for the rest of 2013.

Best regards,



Mr. Peter Komposch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 5 November 2013

This was a much anticipated family holiday and we stayed at this resort only because we were staying as a large group of friends and it had been preselected. My brother arrived with two little children and we put into a tiny room (the same as what my parents and my partner and I had been allocated for couples). He had specifically told them he needed a bed for a 3 year old and a cot for a little baby. On arrival none of this had been set up and infact the room was not big enough for a cot and suitcases. Reception told him the 3 year old could sleep in his bed. After 2 hours waiting in reception we were finally attended to but told nothing could be done. Only after some serious insistence did we manage to get them an upgrade to the type of family room they required. I felt like I had to spend most of this holiday remedying the shocking customer service at this place. Eventually we got some help but it was too late to make our stay a truly pleasant one. We had all travelled a long way from 3 corners of the globe to be together at quite some expense and it would have been far more cost effective and pleasant to have selected one of Phuket's many villas. The pool area is good for kids and well maintained and the beach is quite nice but the rooms are dingy, dark and in need of a refurb. Disappointing.

Room Tip: If you are travelling with a family you need a suite.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ECP444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review, 15 November 2013
Dear Dusit Thani Laguna Phuket guests,

Sawadee krup and greetings from Phuket. I am sorry to read about the issue you suffered in April 2013 about the room type and it's 32sqm size and bedding configuration and most of all the delay in reaction from someone here who could have assisted. I recall this matter, and I know the trip was for a family wedding. An important holiday for your family travelling from New Zealand, UK and far and wide.

If there is a chance to welcome you back, please do consider one of our 28 x two bedroom pool villas which I think will accomodate everyone with confort and space. I can assit in securing the villa for you.

In the meantime I wish you all the best for the rest of 2013.

Best regards,


Mr. Peter Komposch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Choeng Thale
10.7 mi away
Renaissance Phuket Resort & Spa
1.9 mi away
The Chava Resort
The Chava Resort
#1 of 34 in Choeng Thale
5.0 of 5 bubbles 461 reviews
0.3 mi away
Outrigger Laguna Phuket Beach Resort
Show Prices
Show Prices
Show Prices
0.3 mi away
Angsana Laguna Phuket
Angsana Laguna Phuket
#9 of 34 in Choeng Thale
4.5 of 5 bubbles 1,894 reviews
8.0 mi away
Amari Phuket
Amari Phuket
#2 of 319 in Patong
4.5 of 5 bubbles 5,180 reviews
1.8 mi away
The Surin Phuket
The Surin Phuket
#2 of 34 in Choeng Thale
4.5 of 5 bubbles 1,773 reviews
Show Prices
Show Prices
Show Prices

Been to Dusit Thani Laguna Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dusit Thani Laguna Phuket

Property: Dusit Thani Laguna Phuket
Address: 390 Moo 1 Srisoontorn Road, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Choeng Thale
#4 Top resorts Hotel in Choeng Thale
#5 Family Hotel in Choeng Thale
#5 On the Beach Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
#7 Spa Hotel in Choeng Thale
#8 Luxury Hotel in Choeng Thale
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Dusit Thani Laguna Phuket 5*
Number of rooms: 226
Official Description (provided by the hotel):
A truly striking beachfront location resort with excellent facilities and charming Thai service and hospitality, add up to a unique holiday experience. It is about 20 km or a 30-minute drive south of Phuket International Airport, half an hour north of Patong Beach and half an hour east of Phuket city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Odigeo, Southall Travel, Ctrip TA, Ebookers, TravelUp, Travelbag, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Dusit Thani Laguna Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dusit Thani Laguna Phuket Hotel Thalang
Dusit Thani Laguna Phuket Cherngtalay
Dusit Laguna Phuket
Dusit Phuket
Phuket Dusit
Dusit Thani Laguna Phuket Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing