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Dusit Thani Laguna Phuket
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Reviews (1,982)
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1,100
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All reviewsla trattoriaclub roomhorizon loungethai restaurantpool cafeother hotelsocean frontcocktail hourwalk along the beachcanal villagehotel is beautifulblack catthai hospitalityangsana spapool villashuttle bussea view
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903 - 908 of 1,982 reviews
Reviewed 7 April 2014

The staff were friendly. The hotel is situated nicely on Bangtao Beach. The villa was spacious for a family of 5. However, the breakfast was disappointing. It was the same each day, and there was very little variety.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd
Thank Maher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 15 April 2014

Dear Maher A,

We appreciate your recent patronage at Dusit Thani Laguna Phuket and your review.

Although very pleased with your comments on our friendly staff spacious villa and good location right on the beach, we will find way of improvement soon on the variety of our breakfast.

Warmest regards
Denis Thouvard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

fine hotel, very good breakfast, and exelent food at the restaurant at the beach, (not the cheapest in the neighbourhood but you get value for the money). Clean pool, could be larger but one of the better. Frendly staff and good service.
Met our son (who is back-packing in Asia) for a week.
Olle
Finland

  • Stayed: April 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd
Thank Knut-olof Leo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 15 April 2014

Dear Knut-olof Leo L,

We appreciate you having stayed at Dusit Thani Laguna Phuket and us being the family reunion point with son travelling in the region.

Thank you for your good comments also highlighting the value we offer in our restaurants.

We are looking forward to the opportunity to organizing more of your future family gatherings.

Kindest regards,
Denis Thouvard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

The resort is well organised for family with children.
We stay 3 nights in 2-bed room villa with pool, everything is excellent!
If you want to stay only in the resort, you must choose the dusit villa.

Room Tip: If you worry about safety for the stair, you can ask for a wooden guard.
  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Dusit Worldwide Co. Ltd
Thank BH_Cha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 15 April 2014

Dear BHCha,

Thank you for staying with your family at one of our villas at Dusit Thani Laguna Phuket.

Your recognition of the resort value for family is of a great importance to us.

We are looking forward to welcoming you back with your family soon again.

Warm regards,
Denis Thouvard
General Manage

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Reviewed 1 April 2014

We have stayed at the Dusit for 3 consecutive years. This beautiful hotels best assets are its fantastic staff who all do an excellent job and worthy of 5 star service. The beachfront location is unparalled.

Room Tip: Go for a club room as the benefits are super
  • Stayed: March 2014, travelled as a couple
    • Value
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 15 April 2014

Dear John S,

Learning that our staff is the best asset of our resort is surely the best compliment we can receive.

Thank you for staying at Dusit Thani Laguna Phuket and for recognizing its superb location right on the edge of one of the best beach of Phuket.

We are looking forward to pampering again in the not so distant future.

Best regards,
Denis Thouvard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

Thoroughly enjoyed 10 nights at this resort. Staff lovely, helpful, particularly Jan, Concierge. Breakfast excellent with loads of variety available every day. Rooms cleaned to high standard plus room service was super. Delivered ice every day on time! While rooms are in need of a little refurbishment they are still good, especially shower. We stayed on third floor, corner room which have bigger balconies and had a lovely sea view. Plenty of alternative eateries outside of resort, recommend Black cat who send free car for you, also Sunset for cheap authentic Thai food.

Stayed: March 2014, travelled as a couple
1  Thank georgina18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 15 April 2014

Dear Georgina18,

Thank you for staying at Dusit Thani Laguna Phuket and for your appreciation of a satisfying stay.

I have shared your good comments with our lovely staff and with Jan, our Concierge in particular.

They have enjoyed the recognition.

A Light bedroom refurbishment is in our not too distant future plan.
We are looking forward to having you back for another brilliant breach holiday.

With our best wishes,
Denis Thouvard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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