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“huge appartment... great”

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Allamanda Laguna Phuket
Ranked #23 of 34 Hotels in Choeng Thale
Sydney, Australia
Level Contributor
181 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“huge appartment... great”
Reviewed 3 August 2008

stayed for 8 nights in july................2 families , each with 2 bed appartment. We were upgraded topool view , and were on the golf cours, around 300m from reception , which caused no problems.Loved the space with 2 teenagers, and full size fridge,,,,,,,,even used the microwave for noodles one day. Great and quick shuttle buses to all other resorts...spent much time at laguna beach with water slide etc, and saw bands at the sheraton and laguna beach after dining at the cheap beach side restaurants. We stayed 8 nights, though 10 was the same price for 4 adults for $1000 aus ., including huge buffet breakfast each morning............to stay at sheraton or laguna beach would have cost over twice as much with half the space...............we had dining , lounge rooms, 2 bathrooms, 2 tvs, though they hardly got used..........and the choice of pools.Room was renovated, up to date and just fabulous..............don,t hesitate, you won,t be dissapointed!!!!!!!!!!!!!!

  • Liked — huge room
  • Disliked — all good
  • Stayed July 2008, travelled with family
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    • Business service (e.g., internet access)
Helpful?
3 Thank cathhhhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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253 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Melbourne
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 July 2008

Have just returned from a trip to Phuket staying at the allamanda Laguna Resort with 2 adults and 2 kids. After reading some very average reviews on the resort we were a little hesitant of our stay.
We arrived late to our hotel, we were greeted pleasantly on arrival with a greeting cocktail and shown to our room.First impression was the decor was a little outdated but was very clean and very spacious.We had a pool outside our room which was away from the main area so it was great as we had this to ourselves quite a bit.
The staff at the hotel were very friendly and we did not have one complaint. After 6 days the air conditioner in our room stopped but was fixed within five minutes after a call to room service.
This hotel is not as flash as the others on the laguna but for the price we payed it was well worth it. We spent most of our days out and exploring the other resorts in the area but we were happy to get back to our pool in the evenings. We all even got to learn how to scuba dive in it as there was no other people around.

  • Liked — quiet, peaceful and great price.
  • Disliked — Too far from beach.
  • Stayed June 2008, travelled with family
    • Value
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Helpful?
2 Thank hughesMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon, England
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2008

We stayed as a family of four for 7 days after a great week in Bangkok at the Sheraton 5*. The hotel had double booked our accomodation so we were moved 3 times meaning the kids were unable to settle. The attitude of the staff was poor, and the breakfast a fast, we spent most of our time on the lovely beach ( watch out for the jelly fish ) and at the nearby sheraton hotel.
make sure you check on what terms you book and what rating the agent or site gives this hotel. At best 3* more like 2* !!

  • Liked — views
  • Disliked — cleanliness
  • Stayed February 2008, travelled with family
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
Helpful?
1 Thank MamboDevon_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 April 2008

Stayed for 3 nights in a one-bedroom suite in March 2008. We have prepared for the worst reading reviews about fithy kitchen and bathroom before departure. It turned out that the suite was very clean and comfortable. Kitchenette is fully functional, you can cook anything with the hotplate. Everything except salt, pepper and oil can be found. Small bottle of oil can be found at the Minimart for 20b, and in Canal Village for 25b. An egg cost you 5b only in the Canal Village. They are sold in 6 pieces box in the Minimart. You can find bacon and sausage in both places.

Remember to reserve in advance if you wish to dine in Lotus restaurant. One night we did not make a reservation and was told we could only get a table 1.25 hr later. Changed to dine at Chaba which also provided free transfer. Food there was OK but more expensive than that of Lotus. There is a minimart opposite Chaba but price even higher than those of Canal Village and minimart. Also tried ToTo Italian Restaurant near Chaba. They provided free transfer as well. Price certainly lower than the hotel restaurants, e.g. 300b for pasta. May try if get tired of Lotus.

  • Liked — Value for Money
  • Disliked — Pool
  • Stayed March 2008, travelled as a couple
    • Value
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Helpful?
1 Thank namtakrai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2008

We just spent a week in Hotel Allamanda Laguna Phuket (****), and the place didn't live up to its four stars. We had a two bedroom suite on the second floor with a view to the golf course. We travelled with two kids, so the kitchen was quite handy for afternoon and evening snacks, but next time we will probably choose a good hotel instead of an apartment.

The most unpleasant surprise were numerous large cockroaches. They kept dropping down through the air ventilation grilles in spite of pest controls. When we informed the staff about this, they more or less shrugged their shoulders and promised that "the house-keeping will do something about it..." We also had other uninvited guests. Tiny, almost invisible ants were patrolling the sink and the cupboards. So you better not leave a single crumb of bread/drop of juice lying around in the apartment! The ants even ate their way through two tightly shut plastic bags to get at a loaf of bread! Needless to say, the hotel was fully booked, so we couldn't move to another apartment.

The apartment itself was quite spacious and nice looking, but we certainly could have used more cupboards and drawers. The kitchenette was fairly functional, but did not have enough cutlery and dishes for our needs. In the bathrooms you had to run the water for 4-5 minutes before you got any warm water, and one of the bathrooms had a mouldy odour.

The breakfast reminded us of a buffet lunch. You certainly had a lot to choose from: bacon, eggs, sausages, local soups and rice dishes, pancakes, potatoes, yoghurt, pastries, buns... you name it. Our overall impression was, however, that the kitchen tried to compensate quality with quantity. The Courtyard Cafe (where the breakfast was served) had good to excellent food (the breakfast excluded) and a friendly and efficient service. In the Lagoon Grill the service was very much slower, and the cook made mistakes...

There were quite big differences in the service attitude and friendliness of the staff: Some of them were, in our opinion, genuinely friendly and helpful, while others were only formally polite.

The Allamanda Kids' Club (for 4-8 yrs old) was a very pleasant surprise.
The operating hours were 9 a.m. -- 7 p.m., and for a few hundred bahts (for meals and materials) the kids could paint T-shirts, make jewelry, play, draw, watch DVD's etc. Our kids loved the place!

We chose Allamanda because we could get a large, two-bathroom apartment with cooking facilities. However, based on our overall experience, we cannot really recommend it.

The Laguna Phuket area itself is quite peaceful, clean and well maintained and, for example the Ducit Laguna Hotel is definitely a promising alternative if you are interested in the Laguna area.

  • Stayed February 2008, travelled with family
    • Value
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    • Business service (e.g., internet access)
Helpful?
2 Thank Helsinki08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 12 February 2008

We were told that we had been allocated a "lovely suite" but on arrival found the bathroom to be definitely substandard - more like a hostel than a four star hotel. It had a plastic shower curtain, a manky rubber bathbat, the loo seat was peeling, but worst the bath was scarred with blue and rust streaks (see photos). When we asked for this to be cleaned we were told they couldn't, and after some complaint were offered an upgrade for the next day. However the next morning we were told that there would be a small charge - of £20 per day - to upgrade us! On looking through the reviews this seems to be a common occurence. Watch also for the extras - breakfast, meals, laundry, taxis, transfers etc are all a fraction of the price at the beach. Our bill also contained drinks that we never had. Moral - if you want an upgrade - then upgrade to another hotel such as the Sheraton. This is definitely the poor relation to other hotels in this complex.

  • Liked — access to private beach
  • Disliked — the bathroom
  • Stayed January 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank GoldenGapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2008

Stayed in the Allamanda two bedroom duplex unit which was overlooking the lake. Excellent view of sunrise and kids just love the sink-in bathtub in the master room. All the bedrooms are well decorated and there's even an additional pull-out bed at the living room. The kitchen area has all the necessary utensils and dinner wares for a home cook meal.

Though the beach is further away, moving about the resort are made easier with free transport provided within the resort area. If you need to venture further to Phuket town, there's always the ever ready local taxi but do your bargaining for the fares.

The service is just excellent and as usual, the Thai staff are very hospitable and ever friendly. Overall, good place to stay if you're bringing family with young kids.

  • Liked — The serene and tranquility of the location
  • Disliked — Beach is not within walking distance
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
1 Thank zainuddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Allamanda Laguna Phuket

Property: Allamanda Laguna Phuket
Address: 29 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly BEST WESTERN Allamanda Laguna Phuket)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 On the Beach Hotel in Choeng Thale
#20 Luxury Hotel in Choeng Thale
Price Range (Based on Average Rates): £
Hotel Class:4 star — Allamanda Laguna Phuket 4*
Number of rooms: 115
Official Description (provided by the hotel):
Allamanda Laguna Phuket: Ideally situated on Bang Tao Beach,the resort enjoys the wonderful tropical environment of Laguna Phuket integrated resort. All apartments overlook the golf club's scenic fairways and the resort's shimmering swimming pools. Just 20 minutes drive from the airport, Phuket Town and Patong Beach. Ideal for long staying guests or family holidays. ... more   less 
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Also Known As:
Allamanda Laguna Phuket Hotel Thalang
Allamanda Laguna Phuket Cherngtalay
Allamanda Laguna Phuket Hotel Cherngtalay
Allamanda Laguna Phuket Thailand

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