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“More than I expected”

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Crews Inn Hotel & Yachting Centre
Ranked #1 of 4 Hotels in Chaguaramas
Reviewed 27 December 2012

My husband and I was there from the 22/12/2012 to 26.12.2012.The staff was very friendly and helpful the meals were tasty. Housekeeping made sure that the rooms were always cleaned. Words cannot clearly describe the wonderful time we had you just have to visit the crews inn and experience it yourself

Room Tip: Choose a room from the second or third floor the view of the ocean and the pool is better
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  • Stayed: December 2012, travelled as a couple
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3  Thank amessa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 - 143 of 181 reviews

Reviewed 14 October 2012

Had a three day trip to Trinidad, and friends took us to visit the Chaguaramas area. We ate lunch at the Crews Inn restaurant. Our dining experience was very mixed. The view at the Crews Inn Restaurant is very nice. The view is of the wharf and waters, with the mountains in the back settings. The hostess was very nice and accommodating. The wait staff was polite but truly lack any friendliness. The wait staff likes to bunch up by the kitchen and was not very attentive, as we had to repeatedly flag down staff members to ask for simple water fills. The service was excruciating slow during a time when the restaurant was not busy, and the staffing was well above the business level. Our appetizers arrived after a 25 min wait, then our main dish arrived another 45 min later. The food was quite good, the combination of local style sauces and the various food that we ordered were excellent matches. The dishes were cooked just right, not overdone or undercooked. BUT THE PORTIONS WERE RIDICULOUSLY SMALL!!! For example, we ordered a snapper for over $140 TTs, and we truly expected a good portion of fish being served. What came was a joke! One small (and I mean SMALL) slice of fish on a bed of accompaniments. We did not fuss over the dishes. Once we finished with the food, it took another 20 min to flag down someone, ask for and process the check. What was to be a quick lunch, turned into a two and a half hour affair. I guess Crews Inn definitely is on a Caribbean pace. If you have time, this restaurant serves good food, ok but slow service, and very small portions.

  • Stayed: September 2012, travelled with friends
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3  Thank jspyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2012

Heading to Trinidad and the north of the Island then this is the place to stay, nice people abundant really feel at home here.
Mainly deal with the breakfast crew and the front desk who are all top of the tree when it comes to being attentive and friendly.
Food is good but evening service is a little slow, not so good after a hard days work.
but a safe and sound location would recomment it.

Room Tip: ground floor you can sit out on the grass works for me!
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  • Stayed: July 2012, travelled on business
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Thank Richieleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

For the same money ($9 difference) the Hyatt is somewhere out there at the moons level compared to this totally sub standard building!! Nothing in the room works! The TV has a big hole where the on button should be! luckilly im an engineer and i used my toothbrush to switch it on, as i wasnt going to put my finger in the hole!!! The light fitting at the front door makes more noise than the aircon on high fan setting! I know this because the Aircon has no other setting, low and medium dont exist! Im sorry, but this has to be made Known to all potential clients! Go to the Hyatt, dont feel guilty about it and enjoy the utmost pampering you hard earned $$ can buy!
I cant wait to leave and get back to absolute luxury at the Hyatt!!!
Although i must say........the restaurant was awesome! As a South African, the 10Oz Ribeye steak will pull the pants off any ButchersBlock Ribeye back home!
I can not comment on the bed as yet as i have found myself sitting here typing this message to all potential Guests that might make the same mistake as i have!
It is such a pitty, as the area lends itself to the most Awesome surroundings and views, needless to say the obvious advantage of having the hotel so close to the Quay side for big industrial shipping services and the Crews Inn it brings to the mix!
You guys seriously need to pick your game up! I challenge any owner or share holder of Crews Inn to spent a night at the Hyatt and then book themselves in Anonymously at the Crews Inn for a night, and see what you get!
Its definatly not the staff that will chase you, but the sheer Dereliction of the building, services, furniture and every thing Physical that you see that will disappoint you!
Get your renovations done as soon as possible Crews Inn! This is hurting you big time, and even worse.......leaving you clients feeling ripped off when they fing out that the Hyatt charges $9 more a night!!!!
Yours unhappily
Craig

Room Tip: None on any floor what so ever!
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  • Stayed: July 2012, travelled on business
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7  Thank Craig E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

Stayed here for a weekend with a group of bridesmaids. It was a surprise treat for our friend before her wedding. Firstly I must say the staff was very helpful & courteous. They even played along and helped with the surprise.
The rooms were very pleasant. Value for your money. The only thing I disliked is that we got ground floor rooms...so no view :(
The ambiance is what you pay for. The view of the water and the yachting center is unique and pleasant. Its unlike any other hotel around.

The negatives I must mention are the pool and lighthouse resturant.
Being the only bathing area..the pool is crowded and was very dirty during our stay.
Also, service in the resturant was very slow...took alomst an hour to get food. And I still haven't received a drink that I ordered.
Thankfully, there is a lovely cafe that offers pastrys and food that are way cheaper and much tastier. Love that place.
In a nutshell, the view and surroundings are amazing, its worth it...but not for a long stay.

  • Stayed: May 2012, travelled with friends
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2  Thank JaimieJ23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2012

At first I was very pleased with the relaxing atmosphere and the staff was and still is great. But someone got the idea to rent space to a huge "party" boat. Where once we had a view of the ocean we now see a three level barge. Where once the was some peace and quiet, there now is the sounds of extremely loud music, mic checks, and the loud noise of the crew before and after the cruise at all hours even at three in the morning. The hundreds of people that can be stuffed on the cruise takes hours to load so not only are they blocking the stroll around the grounds but the loud talk. whistling yelling. of so many sounds like a circus at its peak. The hustle is here the noise. the disrespect, make it not so good anymore. There is a sign by the pool that says please sow courtesy to your fellow guests, but apparently this party boat doesn't want or have to. This is a sad state to run a service. Please CrewsInn let the party boat go to a place more appropriate for loud obnoxious partying.
,

Room Tip: The south side away from the obnoxious party boat is the quiet side
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  • Stayed: July 2012, travelled as a couple
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1  Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

My wife and I vacationed here in May 2012. We were looking for a nice affordable hotel to get some R&R and this is exactly what we got.

Pros
- The hotel is situtated on the waterfront of a yatching center so if you're into boats this is the place
- The pool was really nice, big and well kept
- The room was clean and came with a fridge, microwave and little kitchen sink so you can walk with your own drinks and enjoy it in your room
- The restaurant is walking distance away
- There's small shops available walking distance away so quick shopping is available
- The staff was helpful when checking in
- Lots of dining options available near by (once you have a vehicle)

Cons
- The pool bar wasn't open so if you're swimming don't plan on getting your drink on
- The AC in the room wasn't cooling the room properly, tried to lower it but that didn't help
- The staff at the restaurant was not friendly at all
- The overall service at the restaurant was not good, food took forever to come

Room Tip: When asking for a room ask for a room on the top floor closer to the ocean. Make sure and ask for a...
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  • Stayed: May 2012, travelled as a couple
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5  Thank Ruselle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crews Inn Hotel & Yachting Centre

Address: Point Gourde, Chaguaramas, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Chaguaramas
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Chaguaramas
Number of rooms: 46
Also Known As:
Crews Inn Hotel And Yachting Centre
Crews Hotel Trinidad
Crews Hotel Yachting Centre
Crews Inn Hotel & Yachting Centre Trinidad/Chaguaramas

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