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“Restaurant has lost its spark”

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Hotel Restaurant Les Estonneries
Reviewed 25 August 2013

We used to dine here frequently. If offered good food for a fair price and a nice environment. The last few visits have been disappointments.

During our most recent visit, upon entering, the young hostess stared at us as if we came from another planet (we were used to the friendly greeting of the previous hostess). We stated our name and that we had made a reservation. No response..she apparently confirmed this in her computer and then started walking in the direction of the dining room - not a word said! I asked if we could sit in a particular place - no response. One of our dining companions had an alergy to oinions, which we pointed out to our silent host. Her main course was served full of onions! When we complained directly to the chef, he kindly agreed to replace the oversight.

Food was of a very basic level - something one could expect at a truckers restaurant, only much smaller portions. For example, the main course, lamb stew, was served with Flageolet (beans) which suspiciously look as they had came from a can. No potatoes, pasta, rice - just beans and stew (without potatoes). The beef I ordered was dry and full of tendon.

It is a pity that what once was a nice village restaurant has fallen from grace.

  • Stayed: August 2013, travelled with friends
    • Value
    • Service
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graziella23170, Propriétaire at Hotel Restaurant Les Estonneries, responded to this reviewResponded 17 September 2013
Google Translation

Nous choisissons de répondre en français afin de ne pas commettre d’erreur de vocabulaire et de sens des mots. Tout d’abord toutes nos excuses pour le mauvais accueil que nous avez eu lors de votre dernière visite. C’est absolument incompréhensible et inacceptable, nous sommes bien d’accord avec vous. Je pense qu’il y a eu un problème de « langue » avec notre jeune apprentie au service mais cela n’aurait pas dû arriver. Par contre, sur la qualité de nos viandes, nous ne pouvons pas accepter ces reproches. Vous avez dû choisir du gigot d’agneau en « frichtis » et, en effet, c’est une préparation picarde, à la poêle avec oignons, vin blanc, cornichons, servie avec des flageolets ; On peut ne pas aimer mais c’est un plat délicieux. Quant à la viande de bœuf servie, nous proposons fréquemment de la bavette d’aloyau qui est, par nature, une viande que j’appelle « longue » et qui doit se manger saignante. Nous faisons très attention à garder cette qualité.
Comme ça n’était pas la première fois que vous veniez dîner, nous ne pouvons que vous proposer de revenir afin que nous puissions en parler autour d’un apéritif que nous aurons le plaisir de vous offrir.

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Write a ReviewReviews (34)
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4 - 10 of 34 reviews

Reviewed 14 July 2013

We found this hotel and the beautiful Chambon-sur-Voueize from our Lonely Planet guide; we were travelling south before a stay in Dordogne and spent one night at the hotel. We had a room on the second floor accessed by the grand wooden staircase. The room was very spacious, with two large double windows that opened out into the treetops, and spacious en-suite facilities. Bright fresh and airy. We were warmly welcomed by Graziella and there was ample parking to the rear of the substantial house. We ate in the restaurant in the evening and breakfasted the next day before leaving - the food was very good. We enjoyed our stay in this beautiful village and this lovely hotel; I am glad we decided to stop off here and would certainly do so again.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank AlanandSueNewbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2009

We had a delightful stay in this lovely hotel. Staff were welcoming and extremely helpful.
Restaurant is great. Thoroughly recommend it.

  • Stayed: August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank annonmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2015
Google Translation

  • Stayed: June 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank François R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2015
Google Translation

Room Tip: Zimmer zum Park sind ruhiger
See more room tips
  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2015
Google Translation

Room Tip: Les chambres sur le parc devraient être plus agréables que sur la rue
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  • Stayed: May 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
8  Thank karlius2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2015 via mobile
Google Translation

Stayed: June 2014, travelled on business
1  Thank Gérald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Restaurant Les Estonneries

Address: 41 avenue Georges Clemenceau, 23170 Chambon-sur-Voueize, France
Region: France > Nouvelle-Aquitaine > Creuse > Chambon-sur-Voueize
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Chambon-sur-Voueize
Price Range: £44 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Restaurant Les Estonneries 3*
Number of rooms: 8
Official Description (provided by the hotel):
Charming hotel in the former (ancient) host house of the 19th century, encircled by a magnificent walled up Park. Rooms (chambers) are spacious, the cooking (kitchen) is greedy and the reception is there warm. ... more   less 

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