Before I start I will say that we tend to have pretty bad luck with weather on our holidays... Oct 12 Florida H. Sandy - Apr 13 Tobago a week of rain, and now Mexico 9th Nov 13 four days of torrential rain that flooded part of our room. Not the hotels fault but the management of the problem certainly was. It took four phone calls and three trips to the front desk over approx 4 house to get anyone to help us. We ended up moving next door to The Excellence (separate review to follow).
As to the Hotel itself, it could gave been perfect but fell short of the mark. Our two story beachfront casita was mis described. Please see attached photos of our view. Not beachfront, not even beach view. The room on arrival stank of mold and had to be sprayed with air freshener twice to mask it. It was however, comfortable and well equipped. Room and maid service excellent. The food was generally very good and the serving staff attentive and friendly.
The beach was a disappointment and the arrangement of the loungers felt cramped. The beach front cabanas were fabulous (extra cost) but they obscured the view of the "free" beds.
Our room issue and the weather has probably soured my view of The Beloved but on balance (cost, description, reviews, expectations) I can only rate this hotel as average.
- Official Description (provided by the hotel):
- The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more less
- Reservation Options:
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- Also Known As:
- La Amada Resort
- La Amada Playa Mujeres