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“Incomparable Niche AI Resort”

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Beloved Playa Mujeres
Ranked #1 of 7 Hotels in Playa Mujeres
Certificate of Excellence
Reviewed 12 May 2014

Its hard to find a balance between tasteful modern ambience/decor (as displayed by the resort's minimalist cordoba/spanish style architecture and colour palate); good quality food and variety (my personal opinion is the quality of a la carte would be better than buffets, although the breakfast buffet is exemplary); family friendly environment without making it overwhelmingly childish (I hardly noticed that there's kiddie splash pool in the resort and there are ramps everywhere for strollers); adult oriented entertainment (wonderful outdoor lounge/sushi bar/swim up pool bar/wine/cigar/coffee tastings); and a focus on relaxation (spectacular spa!). The whole resort also felt very intimate without being intrusive.

The hotels consistently good ratings speaks for itself. Complaints about the food are unfounded (especially if its about soggy fries and dry burgers; I bet that reviewer didn't try Lupita's crab stuffed pablano peppers). However the desserts could do with a bit of an improvement. And if you knowingly go to a family resort and complain about kids then your judgement should be poor by default, and as a result should be disregarded.

Additional thanks to Alex at the beach for constantly bringing drinks and food. Sarasai (sp??) was also wonderful at providing over and above service.

Cannot wait to visit again.

Room Tip: We stayed in an Ocean View Junior Suite on the 3rd floor in Building 2. Amazing view of the pools as...
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  • Stayed: May 2014, travelled with family
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3  Thank AduNashu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,132 - 2,138 of 3,896 reviews

Reviewed 11 May 2014

This place is amazing. We were here from May 3-9. Its the 2nd all-inclusive we've been to, with the other being Excellence Punta Cana last year, so that resort is my primary frame of reference. There were a few staff members I want to single out for their great service. Patricio took care of us after initial check-in & made sure we were comfortable despite the rain (It rained most of the first 2 days, but amazingly that didnt take away from our experience). Valeria knew us by name everytime she sat us down at El Mar & Aroma. Juan Garcia is the head chef & he made my wife & I a great private meal while giving us a tour of the kitchen & letting us watch him prepare the courses.

Rooms: We were in Hermosa 4, which is one of the beachfront casitas. We cant recommend getting one of the enough. So much privacy, away from the riff-raff from some of the larger parties at the hotel, and a great view from the top floor.

Food: You honestly learn a lot about the type of person that can come to a place like this and complain about the poor quality of the meals. You sit down for a dinner at Aroma, where the menu contains grouper, ribeye, sea scallops, duck breast, lobster bisque, lamb, beef tenderloin, among many other choices, and your appetite will be well taken care of. The quality of the entrees is high.

Beach: The water is very calm and nice to look at. A couple of days there was a lot of seaweed that washed up, but for the most part it was clean. I will say that there is not a lot of beach space between where the chairs are & where the water is. Its all a little cramped, but its no big deal.

Spa: We did the Aqua Viva Hydrotherapy twice. Includes the steamroom, sauna, a 2nd fancy steamroom, ice bath, a few water massages in the pool & an actual massage at the end. Only $37 if you book it ahead of time.

Random Items: The resort is small, so its only a short walk to wherever you gotta go. We each probably tipped $40 or so over the 6 days & felt that was appropriate. This place is wedding heavy. If you assume about 200-250 people are staying here at any given time, a couple wedding groups of 20-30 people can really take the place over. I think about 3-4 weddings occured during our stay. Hey, good for the couples & good luck in life, but its something potential guests should know about. We took a Hobie Cat tour, which is just a 30 minute or so ride in the catamaran with one of the watersport employees to about halfway between the beach & Isla Mujeres. This was great & I highly recommend doing this. There are quite a few small kids, and other than a few whiners they were good & not a bother.

  • Stayed: May 2014
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4  Thank Jrlangf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014 via mobile

Outstanding week spent thawing out from this winter. The staff are just superb and the grounds and facilities were beautiful. My wife and I especially enjoyed the breakfast testing menu available on the beach. Very family friendly. Our first stay at an all inclusive and it won't be the last.

Stayed: March 2014, travelled with family
3  Thank Chrisvabeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

It starts with a lovely welcoming cocktail upon arrival at the portico and an entrance into a dreamy, beautifully scented lobby for an extremely personalized and welcoming check-in. The property is fresh and flawless with a high attention to maintenance and upkeep. The design, layout and landscaping is gorgeous. The blue waters of the pool and the blue green waters of the Caribbean Sea contrasted with the white sand and the white buildings on the property depict the idyllic vacation. The quiet serene atmosphere is deeply relaxing. The spacious, clean and luxurious rooms are well attended and serviced. The seafood and ceviches, the steak and the lobster and the array of fresh juices at breakfast were delightful. A very special thanks to Jorge at Aroma for his wonderful genuinely kind service. Christian, who we encountered at a few of your different restaurants had a very nice presence and professionalism. Aidan at the Lobby Bar provided very personal and excellent service. A female server at the Lupita Lounge went way out of her way to serve our children Horchatas-Thank You! It was a very nice gesture of the General Manager to personally thank us and bid us farewell the day of our departure. Truly, the staff at The Beloved does not miss a beat. If we had one thing to say to change, it would be to switch out the selection of snacks in the room, perhaps every other day?? and maybe provide a few different beer selections in the mini-fridge. We also would have loved a little more DJ music a bit later into the evening either near the beach or at the Lupita Lounge (do understand that this is not a hotel for nightlife, but we would have enjoyed some good music not playing too loudly until a bit later into the evening).
I HIGHLY recommend this property to everyone! Enjoy!

Room Tip: We stayed in the Terrace View Ocean Suite--extremely private with a giant terrace. Close to the Gym...
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  • Stayed: April 2014, travelled with family
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5  Thank vagabonders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Based on the reviews here we expected a lot once we got to The Beloved. They did not disappoint. My wife and I stayed in a Jr. Suite Ocean view room which is one of the most spacious rooms that we've stayed in. The in-room bar was well equipped with top-shelf alcohol, not that you needed it as you can basically get whatever type of drink you desire from multiple bars and restaurants in the resort.

Service was beyond expectations, and it is obvious that the importance of customer service and satisfaction is not lost on them here.

The beach was wonderful, not over crowded at all, only marred slightly by some rain.

We enjoyed the food at the Aroma, and the Grill and La Mer. The seafood was prepared especially well.

The reason we would return, is that at capacity this resort still did not seem crowded. It was extremely peaceful aside from a rockin' wedding reception, that we wished we could have crashed.
The music was great and I wish happiness for the couple.

Although we did not bring our kids, they did have a spectacular section for children, indoor and outdoor with waterslides. When we return it will be with the kids and possibly the grandparents!


Thank You to the Beloved and all their staff for such a great experience!

  • Stayed: May 2014, travelled as a couple
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3  Thank roandliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

We were absolutely blown away at this hotel! From the second we pulled up from our shuttle we were treated like royalty! Champagne welcome and cold towels. The check in was easy and fast. We were escorted to our room and the second we walked in, we were blown away at the room! We had a swim up/private garden suite and it was incredible! The bathroom and shower were our favorite part. It was incredible! The beach was breathtaking and the food was incredible!!! There were bottles waiting for us in our room which we couldn't believe. We will definitely go back again!!!!!!!!!!! LOVED every second of it!

Room Tip: We were in room 301 swim up suite and loved it! It was really easy to get to, central and quiet. Lov...
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  • Stayed: May 2014, travelled as a couple
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3  Thank chrisledoux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

My girlfriend and I loved this place....I don't know what else to say...

We are in our 30's / enjoy time together and quite nights. This is exactly what the beloved had to offer!!! I could go on and on about the place but I will keep it simple and say it is all amazing. Other people have said things about the food - it was great! Being all inclusive, we did get one dish we did not care for and sent it back for something else - it was no big deal!!! They were super nice about it....

The three people we wanted to thank the most - I mean everyone deserves thanks- was the short and super sweet woman who checked us in, Patricio and our number one favorite - HEYDEN!!!! He was the greatest guy ever and made the best drinks!!! We told him he must come to California - he would make a killing!

Thank you to everyone at the Beloved for making our Anniversary Amazing! Sean and Jeni

  • Stayed: April 2014, travelled as a couple
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5  Thank Sean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beloved Playa Mujeres

Address: Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
Price Range: £262 - £503 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beloved Playa Mujeres 5*
Number of rooms: 109
Official Description (provided by the hotel):
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more   less 
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Also Known As:
La Amada Resort
La Amada Playa Mujeres

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