My daughter wanted to go to Cancun for her 18th birthday, her roommate at school told her about the resort. We booked it for three people all inclusive. We arrived and no doubt the resort was beautiful but we checked in and was given little information regarding dining and activities. We were not told you had to make reservations for dinner and so when we went to eat after we checked in we were asked if we had a reservation, explained we did not know when we're supposed to. They did sit us since it was after 9pm. The food was not especially good. In the third day after returning from an excursion we had a message from the front desk. They wanted to tell me that we didn't receive our welcome package. I not down to get it and low and behold a map of the resort and info on dining. Of course the main reason for the "welcome package" was,mot try and talk you into a tour for their timeshare. When I explained that I wasn't interested they were not as friendly. The door men were extremely helpful and nice. Breakfast was good. It was about a 30 minute taxi ride to down town where all the restaurant and clubs were located. that was an added expense because it was far out, I would never stay there again. It was not worth the expensive price tag.
- Official Description (provided by the hotel):
- This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more less
- Reservation Options:
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- Also Known As:
- Villa Del Palmar Cancun Hotel Playa Mujeres