This trip was booked as a surprise birthday celebration for my mom’s 60th. .. This hotel was AMAZING!! My Travel Agent offered several option for All-Inclusive Resorts in Mexico, however after reading tons of reviews on TripAdvisor.com AND seeing the Hotel rank was voted “Traveler’s Choice 2013 Winner” we immediately booked the trip
It’s a bit of drive from the airport.. maybe like 20 minutes or so, and after passing through two large Guarded Gates who verified our names and length of stay (which I loved, felt secured) we were greeted with warm towels and glasses of Champagne.
It was that moment when my mother looked at me with that “OH MY GOODNESS” look, she was instantly impressed!
The staff was unbelievably pleasant and beyond accommodating. While being escorted to our room, our bellhop was awesome! As he escorted us to our room, he gave us a mini-tour “Lunch is served here, from blah to blah.. Martinis are delicious at…” and when he asked our names, I was sure it was just to be courteous.. not like he’d remember them. OH NO YES HE DID!! Greeted us by name every time we saw him during our stay. But I have to say my Love was Rueben! He took care of us every day for breakfast.. we even tailed him to the Lobster House for lunch. OMG this guy was sooooooooo nice if I could’ve fit him in my suitcase, he’d be in Atlanta right now! Beyond sweet, beyond accommodating. Seriously the sweetest guy.
Our room was fantastic! We kept laughing at the “Mini-Bar” because there was nothing MINI about it. Literally full sized bottles of alcohol and treats, replenished daily! Our room was on the 1st floor a “Junior Swim Up” across from the Spa which was perfect because there’s a “Lazy River” that flows through the resort. From our patio we could hop right into the water, which was pretty cool!
If you’re reading this you’ll want to know the food and cocktails were awesome!! The French restaurant had the best Filet I’ve had in years.. you think Hotel steak, you think Banquet food.. OH non uh! This was Steakhouse - Chops qualify. And again excellent service.
We spent a lot of time at the Martini Bar.. where no one’s glass was empty!
Again the trip was for my mom’s 60th… I was sure for her b-day dinner they’d sing Happy Birthday.. maybe bring by a slice of cake which would have been great. Hmph! Welll…… it started with the Concierge calling to wish her Happy Birthday that morning and continued from there! From a bottle Champagne and chocolate cake being delivered, to the staff decorating our room.. Dinner was perfect! The table was decorated adorably and the staff sung again. Mommy was definitely a Happy Birthday Girl!
Also want to mention, we met a bunch of lovely people. Mostly couples honeymooning or celebrating anniversaries.. we even got to watch a Wedding! Everyone is so nice.. a shout out to Linda and Paul! We’ve made plans to visit them in Boston or meet again at Excellence!
Don’t hesitate .. Book this Hotel right now! You definitely won’t be disappointed….
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun