14 of us traveled to the Excellence Playa Mujeres in early February to get away from the cold and have some fun. We had a great time at this hotel and thought for a group trip- this was a perfect place to go. I am not sure if just my husband and I went back we would stay here- but for the group we were with- it was a perfect setup. We enjoyed the Mexican restaurant, French and Asian restaurant. The drinks were good and really all food and beverage was quite good. Really, everything was great the only complaint I would have is that I felt that we heard a lot of "no's" from the staff. We were recently at Grand Velas in Riviera Maya and were blown away by the service there and how welcoming the staff was. At Excellence, we felt that the staff wasn't as accomidating and even rude at times. It was hard to get a server at the pool and everything seemed to be a struggle to get service. Again, really it was a great trip- but I would just say that I've had much better service at other all-inclusives in this same area. The hotel is beautiful, good food, and all around- a great place to go with a group.
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun