We just returned from Excellence and are so happy with our choice of resorts. We have been to several all-inclusive resorts in Mexico and feel that the service, staff and overall experience were the best we have encountered. I admit I spent too much time reviewing this resort on-line and was "apprehensive" (my apologizes to Excellence Club) when we were given a room in building 9, close to the construction. The resort bent over backwards to make us happy, and really, the room was great. We never really felt any consequences of the construction, we were out in the morning and back to clean up for dinner. Please don't get worked up if you are in building 9, all of the rooms are wonderful, as is the service.
The staff were all great, extremely professional and very gracious, especially the Excellence Club, the concierge in building 9, and Dr David (thank you).
We had the best food of any resort we have been to in Mexico, really enjoyed the pizzas poolside, dinners at Agave, Spice and breakfast at Barcelona.
The spa experience is a must.
Enjoy your visit, we hope to return soon.
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun