We thoroughly enjoyed our 5 night stay at EPM in May. I can't say enough about the staff; the service was fantastic, and very personal. They all go out of their way to ensure every guest has what they need. The resort itself was immaculate, with attention to detail at every turn. We upgraded to a rooftop terrace room after our arrival and are SO glad we did! The view was amazing as was the private rooftop pool and lounging area. The food was great at all of the restaurants we tried (we didn't make it to them all!). I appreciated the smaller portions. The room service was just okay, nothing special. The only "complaint" I have is the bathroom is a bit odd... an actual door on the toilet area would be nice, but it is what it is. Also, don't make my mistake and forget to pack your sunscreen. It will cost around $38 USD to purchase it there! We LOVED our stay here and plan to return next year. The excellence club upgrade got us the extra amenities listed, which we enjoyed but the excellence beach was the best. The extra touches and service there were outstanding. We spent 5 nights and didn't come close to seeing or doing everything the resort has to offer. We can't wait for our next visit to EPM!
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
- Reservation Options:
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun