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Luxury Bahia Principe Cayo Levantado
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Reviews (5,745)
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Reviewed 20 February 2014

The Animation Team was awesome. Pedro, Ariel, Adrianna, Gustavo, William, JeanCarlos, and Santiago made our trip unforgetable. We had a lot of fun with them and they made us feel welcome. The room was huge and well decorated. The views around the island were unbelievable. If you do any excursions make sure you see the sea lions!

  • Stayed: January 2014, travelled with friends
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2  Thank DaleSegura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado, responded to this reviewResponded 23 February 2014

Dear DaleSegura,

We would like to thank you for your positive comments from our services. We are glad to hear you loved the service from our staff, specially the animation team. Your experience is a valuable reference for other customers who are considering Cayo Levantado for their holidays.

Looking forward to welcome you again in Bahia Principe Hotels & Resorts Best all inclusive in the Dominican Republic.

Kindest regards,

Martin Veron
Luxury Bahia Principe Cayo Levantado

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Reviewed 19 February 2014

We visited this amazing hotel in June 2013. This hotel is located on a beautiful island, only this makes it a unique experience. But the service was beyond our expectation. Everybody is truly amazing and pleasant, the housekeeping ladies were adorable and hardworking, singing while working and did a wonderful job. The front desk ppl approached us many times to make sure we are happy with everything and Alexis was just amazing. When we first emailed the hotel prior to our arrival, we received a very detailed and answer to our requests. And as we arrived, our requests were met beyond our expectations. Thank you to all for the wonderful and unforgettable stay.

Room Tip: Please go for a junior superior suite, it has a huge patio and a beautiful water view. you will wake up to the sound of the waves. Their location really does make a difference compare to the junior suite wich looks exactly the same inside, but isn't well located in a nice spot. If you go with the lowest category (the superior room), do take it in the main building because those rooms in the villas (villas 21-25) is a single floor, dark, small window room, it looks just as a motel room. The delux suite to me is not worth the upgrade, and the beach front villas even less because they are located in a such a crowded area and very far from the main lobby. During the day you will see tones of ppl on the beach from your patio and in the evening you will walk so far to get to the lobby. Not worth it at all.
  • Stayed: June 2013, travelled as a couple
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1  Thank Venus272014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado, responded to this reviewResponded 23 February 2014

Dear Venus272014,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.

We are so glad after having received your message letting us know you had the best vacation experience ever in our Hotel, and that you enjoyed the Service from our Staff, we will send your greetings to all of them!!. Your comments is a valuable reference for other customers who are considering us for their holidays.

Hope to see you soon on your next vacation experience in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Sincerely yours,

Martin Veron
Luxury Bahia Principe Cayo Levantado

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Reviewed 19 February 2014

Well what can I say, excellent holiday. Went this time to see the whales. As before the flight was ok , it's just the transfer from Puerto plata, but as soon as you step off the boat and have something to eat all is forgiven. My brother in law did all the booking and wot not for us, and what an excellent job he did, no problems. Well there could have been one if I wanted to be very picky, our room in the attic{ that's a private joke folks}. We have met some lovely people again, just like to say Hi to Martyn & Viv, Dave & Pete, Graham & Margaret, Mick & Elaine, Sue & Paul, Joe & Julie. Now that's all the formalities over and done with.
As before the hotel was top notch for us. The rooms are kept clean at all times. Even though the lighting needs to be a bit brighter, I know they want to set the scene but us girls of a certain age needs a bit of light to put the slap on. We were in the hotel part this time which were quite thankfull for. No long walks back to the room after dinner, you could always get a lift though, in one of the buggy's.
As before the food was really good, the gala night is a must if you are in to LOBSTER, and also the oriental. Different theme every night on a seven day rolling program. The breakfast was a wide variety of everything you could imagine, bacon, eggs,{cooked any way you like} sausages of different varieties, salads, cold meats and cheeses,fruit, yogurts, you name it and it was there, even caviar,{YUK}. I think the hotel needs to invest in some new toasters though.
Lunch time was also a wide range of food in the main buffet, you had a better choice than the pool buffet.
I found the evening meals were lovely too, I do think they need to try to keep the food hotter though, having said that there was a microwave oven on the end of the hot food station. The ice creams were really nice.
The beaches were the same, all nicely kept. Our favourite was of course was the windy beach. Only ventured on to the calm side twice and the amount of sun beds that were reserved with nobody on them for over two hours was quite appalling really, and I have to say it wasn't the British. So my sister and her husband had a mission, went to the beach at around 7am and got our sun beds, my husband and I went for breakfast and got to the beach around 8:30, then they went for breakfast, problem solved.
I must say we left everything on the beach at lunch time and nothing went walkabout, which I think just goes to show what kind of place this is. I am impressed that Thompsons have this resort as a couples only now, even though when we went before there were only a few children there and I think that was only because of weddings, so it was never a problem for us. We never saw any brides this time, so our days of being professional wedding guests were over.
We would like the thank MARIA for breakfast , WALKY and all the others for drinks, there are far too many to mention but everybody was so good. I think it is in their Nature. I nearly forgot, AGUSTIN for my carton of milk in my room for my coffee.
Once again the holiday was good and so was the whale watching with Kim Biddell, but sadly there are other tropical paradise islands that we need to explore.
They are building more rooms in the grounds and this will spoil the island. Too many peop

Room Tip: The villas are the best for views
  • Stayed: February 2014, travelled as a couple
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3  Thank Hilary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado, responded to this reviewResponded 23 February 2014

Dear HilaryH,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.

We are so glad after having received your message letting us know you had a great vacation in our Hotel, and that you enjoyed the Service from our Staff. Your tips are very useful for other guests who are considering Luxury Bahia Principe Cayo Levantado for their holidays.

Hope to see you soon on your next vacation experience in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Sincerely yours,

Martin Veron
Luxury Bahia Principe Cayo Levantado

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Reviewed 18 February 2014

We had a lovely relaxing vacation Feb. 9-16/14. The resort is beautiful, the grounds are well kept and the staff is helpful and friendly. We were delighted that most of the check-in was done on the bus ride to the resort - a real time-saver!

We were a bit disappointed with our room - on the small side, lacked soundproofing (could hear our neighbour snoring) and the bathroom could use updating. It appeared to be one of the smaller (older?) villas, so they must not all be like that since others have commented on the spaciousness.

The food was generally good - lots of selection, but often it wasn't very hot. There is a microwave there but lots of times I had salad on my plate as well so I didn't want to nuke everything. We enjoyed the a la carte restaurants. The lobster, steak and creme brûlée were highlights. The prime rib at the buffet was great. They really went all out for Valentine's in the buffet - huge ice sculptures, whole lobsters, crabs and shrimp, and an amazing array of fabulous desserts! The wine was plentiful but my main complaint was the extremely low alcohol content of the wine.

The resort itself is situated on a very hilly island, which builds in some exercise to work off all those desserts. It could be tricky though for those with mobility issues. There are 2 small beaches at the resort, which are nice enough, but if you like to walk for miles on a beach, you may be disappointed. There were always enough beach chairs no matter what time of day, both at the beach and around the pools, and this was when the resort was full.

There was entertainment every evening around 9:00 in the main outdoor plaza/bar area. At 11:00 pm you could go to the public beach for more music and dancing. We didn't bother going but talked to someone who did - they said there was hardly anyone there. In the daytime, there were activities near the beach to join in or not, volleyball, bocce ball, darts, yoga-type stretching classes, cardio classes in the water, bingo. Lots of people were snorkelling fairly close to the shore and said they saw lots of fish.

Our one excursion was zip lining, which I would highly recommend. We left our pier at 8:00 am and returned around 2:00. They took us in an open-sided truck up a mountain - about an hour's drive. We walked up a bit further to reach the first line, about 600 feet above a gorge. There were 12 lines to zip down. When we reached the bottom, we had the option of swimming under a waterfall. After, they took us to the Dominican Treetop Village, a project in progress where you will be able to book a hotel room up in the trees, sort of a la Swiss Family Robinson. Very cool! Then we were given a lesson in all the food grown in the vicinity and got samples of pineapple, bananas, coconut, sugar cane, chocolate and mamajuana!

  • Stayed: February 2014, travelled as a couple
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4  Thank Robin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado, responded to this reviewResponded 19 February 2014

Dear Robin A,

We would like to thank you for your positive comments and we take good note from your suggestions to continue working hard improving our quality in all our services. We are glad to hear you loved the service from our staff. Your experience is a valuable reference for other customers who are considering Luxury Bahia Principe Cayo Levantado for their holidays.

Looking forward to welcome you again in Bahia Principe Hotels & Resorts Best all inclusive in the Dominican Republic.

Kindest regards,

Martin Veron
Luxury Bahia Principe Cayo Levantado

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

My boyfriend and I were at this resort from Jan 10 - 24, we loved it. We have stayed at several top rated resorts and both agreed this was the best.
What we loved:
- beach, gorgeous
- buffet, wonderful, hot, good variety
- service at the beach, bars and buffet, all friendly
- room service, awesome
- view from our balcony, made leaving the room hard
- the sunsets, beautiful beyond words
- the stars, make a point to head to the windy beach at night, lovely view
What we liked:
- pool (nice, nothing special)
- restaurants (good but it was hard to compete with buffet)
- activities (some and they were fine but took us a few days to figure out, hint they list the activities on the resort web site)
What we did not like:
- bed, it was a rock, my boyfriend has a bad back, we had to use cushions from the couch under the sheet for him, I just "camped" on the bed, slightly better then sleeping on the ground
- smoking, I know hard to control but a LOT of smokers, we moved several times at the beach and buffet to get "away" from the smokers
- shows, watched a couple shows the quality is about what you would expect from a high school level.
- night life, basically there is none, they open a bar on the public beach at night but it was VERY quiet
I have never been to the same resort twice, have taken about twenty trips south in my life would go back to this resort tomorrow.

  • Stayed: January 2014, travelled as a couple
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5  Thank Rabbit66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado, responded to this reviewResponded 19 February 2014

Dear Rabbit66,

We cannot thank you enough for your comments. We truly appreciate that you took the time to share about your experience during your holiday in our Luxury Bahia Principe Cayo Levantado. Your comments are a valuable reference for other customers who are considering us for their vacations.

We hope to have you once again in Bahia Principe Hotels & Resorts for your next holidays in Dominican Republic.

Best regards,

Martin Veron
Luxury Bahia Principe Cayo Levantado

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