To say that my friends and I were bitterly disappointed with the standard of this apartment is an understatement.
The apartment was dirty, damp and incredibly dark. It was not the apartment pictured on booking.com or if it was it most certainly did not have that furniture and did not include the features as suggested such as internet (a weak signal could only be gained outside), laundry facilities, it had no thai interiors and there was certainly no view of the lake from our balcony which was constantly infested with mosquitos due to the pots of stagnet water outside the only view we got was the big power pylon and wires that made a constant buzzing noise or the construction site at the rear of the property.
There was mould and filth in the microwave and all over the kettle. In fact anything you picked up in the kitchen had to be washed before it could be used. The whole placed smelled musty, damp and mouldy and the smell remained the entire time despite trying to keep windows open to air it. This smell was also through the linen in the property.
When we first arrived we found that the bathrooms after showering had a disgusting sewerage smell, this seemed to be overcome by your security staff running the taps for a while however it did occur on and off during our stay.
During our 6 day, 5 night stay there the apartment was only serviced once.
Prior to staying at the Sands we had been staying at the Baan Bua villas. We were paying THB 200 LESS per night to stay in this 3 bedroom villa with its own pool.
We believe that the apartment was not as it was advertised and despite it being peak season, due to the quality and standard and location of the apartment in the block it was well in excess of the tariff that other, more luxurious properties were asking, ie Baan Bua.
- Also Known As:
- The Sands Boutique Resort & Spa Phuket/Nai Harn