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“Ruined birthday lunch”

The Ebrington Arms Restaurant
Ranked #1 of 2 Restaurants in Ebrington
Certificate of Excellence
Price range: US$9 - US$32
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Lunch, After-hours, Breakfast, Dinner, Reservations
Description: A stunning 17th Century unspoilt Cotswold stone inn that has been independently owned for a decade by proper publicans. This pub was named 'Escape of the Year 2016 by GreenTraveller and is ranked as in the Top Ten pubs by The Telegraph newspaper. It has held 2 AA rosettes for food for six consecutive years and also won the CAMRA North Cotswold Pub of the Year Award three times (and been runner-up 4 times). There is no more beautiful setting from which to explore the Cotswold villages and nearby historic Stratford Upon Avon. There are 5 ensuite letting bedrooms that have all been refurbished to a high standard, many with rolltop baths (rated 4 stars) and each has a gorgeous countryside views of rolling hills, thatched cottages. The pub overlooks the village green and inside there are roaring fires, flagstone floors, beamed ceilings, home brewed ales and a warm welcome. Although off the beaten track, this hidden gem, once discovered, welcomes back customers time and time again. The way an unspoilt English pub should be and at The Ebrington Arms we have been welcoming travellers and locals across our flagstone floors for nearly 400 years. The pub oozes character with roaring open fires in the Winter and gorgeous countryside views and walks but the welcome remains the same for tourists and locals alike, a friendly relaxed atmosphere with some of the best food and rooms the Cotswolds has to offer.
Reviewed 11 July 2010

Has been to the Ebrington Arms now on 5 different occassions and liked the food very much. We called once to ask whether they did take outs - they did, we were told, and was asked to phone when the chef was in after 6.30. When we called at 6.30, nobody answered the phone and we kept ringing (and letting the phone ring out) for 35 minutes - in the end we gave up! The last three times the service behind the bar has been appalling, but the waitresses were nice and the food good and as it was local to us, we came again and again... but after the last time, we will never set foot in the place ever again!!
I went in there on a Friday afternoon to book a table outside for a birthday linch the day after. I made sure to specify that we needed one of their larger tables (we were 6 people) with a parasol, as the weather would be sunny. The girl we booked with was very friendly, she wrote everything down in their book and we thought we were set!
Saturday lunchtime we all arrived for this celebratory lunch only to find that no table had been reserved and the only available table outside that would seat all of us, was a bench in the middle of the garden with no shade - it was 27 degrees and not a cloud in sight!
This was not the worst part. My husband went inside to ask about our reservation and was told by a girl that we would have to just find a table. Then he asked the landlord who was drinking outside and was told that he didn't have clue and we'd have to ask inside. Then I went inside and asked the guy behind the bar who was very rude to me and said there was nothing he could do!
I will never go back... they completely ruined our birthday celebration!!!

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3  Thank Scandie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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502 - 506 of 510 reviews

Reviewed 26 May 2010

We had booked for 8 people at the Ebrington arms but our questions even before we started were met with such terribly impolite answers that we cancelled immediately. These people are really the pinnacle of bad service , it wasn't busy and there was no excuse at all.

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1  Thank Caterham78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2010

I've now been to the Ebrington Arms twice - once with my parents and my kids and once with my husband and our kids (the kids are 2 year old twins) - and both times were lovely!
The food is very, very nice... a little on the expensive side for pub food but it's amazing quality so I can see how they justify the prices. I had the haddock and chips (both times)and I have never had a more delicious plate of fish and chips in my life... a definite MUST TRY!
Both times we sat in the garden (which in enclosed and therefore fab for the kids) as the weather was lovely and the atmosphere and surroundings are top of the range.
Staff were very nice and extremely helpful n(we needed a bit of extra help because of the kids with high chairs, etc.) and nothing was too much trouble.
I can only warmly recommend this pub!!

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Thank Scandie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2016
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2015
Google Translation

    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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