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“Disappointing”
Review of The Ebrington Arms

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The Ebrington Arms
Ranked #1 of 5 Ebrington B&B and Inns
Certificate of Excellence
Lymington, United Kingdom
Level 6 Contributor
207 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Disappointing”
Reviewed 26 March 2014

Decided to have an evening meal here on the strength of previous reviews.
Welcome was good and promptly shown to our table.It was a monday and reasonably quiet.
When it came to ordering,the young waiter,who appeared to be new,told us the "specials"
available from a notepad (written by someone else) some of which he couldnt decipher from
the handwriting.I ordered loin of lamb and my wife pollock.
The portion size for both dishes was small and the lamb was cooked rare and very tough.
My daughter would call it "pretty food"-little of it(a modern concept)
However things did look up when we both ordered forest fruit crumble and vanilla custard for dessert- delicious!!
All in all a disappointing experience, especially as it was our wedding anniversary.We expected better.!!

Stayed March 2014, travelled as a couple
Helpful?
Thank Chilli48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Matlock, United Kingdom
Level 6 Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 23 March 2014

We have visited here twice before with friends for Sunday lunch. This time we decided to try an evening instead. We have an hour's drive to get here but think it's worthwhile as the pub is cosy, lovely atmosphere, great choice of beers and the Prosecco last night (Bellenda) was very palatable ! The menu has about 8 choices of starter and mains including the specials board and there's a good choice of something for everyone. We had the lamb which was delicious as was the rhubarb cheesecake. The servers were all very polite but we were not asked once in the dining room if we wanted wine or water with our meal and had finished our starters before we had either ! Following our sweets we were not asked if we wanted coffee which we would have if we had been asked ... just felt the service was a little slack last night but the atmosphere and food can't be faulted. I am sure we will return. I would say with three courses and beers and wine the average cost is about £40 a head which is good value IMHO.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MrsBFrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Childswickham, United Kingdom
Level 6 Contributor
265 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 13 March 2014

We had read good reviews about this pub and the food certainly didn't let us down. We both had a roast and it was lovely. A big plate full and real roast potatoes unlike some restaurants who give you Aunty Bessie's or deep fried ones. The only criticism is we arrived having booked a table. We saw who I think was the landlord and he said "I won't be a minute". He didn't come back so we asked one of the other members of staff if our table was ready. He went and never come back. Another couple walked through the door and were immediately shown to a table! So we went looking again for someone, Eventually we were shown to a table and waited for quite a while for anyone to offer us a drink etc. The food then came quickly and was very nice. The gentleman who served us was also very pleasant. So our initial impressions weren't good as we felt completely ignored several times but the food made the trip worthwhile. It was very busy as it was a lovely sunny day so I think they were rushed off their feet. I would just suggest they could have been a but more attentive and welcoming when we first arrived.

  • Stayed March 2014, travelled as a couple
    • Value
    • Service
Helpful?
2 Thank Jacqui W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrsacotswolds, Owner at The Ebrington Arms, responded to this review, 21 March 2014
We pride ourselves on being warm and welcoming and can only apologise profusely you weren't welcomed. Very glad you loved the food and we will strive to get it perfect for you next time. Thanks for taking the time to review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester
Level 6 Contributor
179 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 7 March 2014

Great country pub that offers good food and a nice pint. The beer is brewed by a local brewery to their own recipe and it is a little gem of a find.
The front of house staff are really friendly and this is a perfect example of an old English country pub. The owners are obviously trying to make a real success of this business and it deserves a visit. Only problem is lack of parking but the village is quiet enough to cope with the on-street parking. They have music nights and I would imagine the village may not be too impressed with the overflow of cars but still do recommend a visit.
Cost of 2 course lunch with a couple of samples of the local ale and coffee was £45

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank nmpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 March 2014

Have just spent a lovely two night stay at the Ebrington arms... We stayed in room 4, which was comfortable, stylish and has a gorgeous bathroom.
We ate in the restaurant on both nights, and enjoyed two lovely meals, and excellent service. And the breakfasts... Just perfect!
The location makes a good base to explore the local area.
I honestly couldn't fault the place and would definitely recommend it to family and friends. A wonderful stay, thank you.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joco23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 February 2014 via mobile

However it was great. Been traveling for days and colleagues suggested to meet here for dinner and discussions.

The room was cozy. The pub was relaxing. The beer was fab. Food was outstanding. Brekky delicious. And there is wifi!

I could do all my business here...well, perhaps not but if you are looking for a fun experience, i would do it again.

Stayed February 2014, travelled on business
Helpful?
2 Thank Barnsey9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunbridge Wells, England, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 February 2014 via mobile

This is somewhere we always look forward to visiting when visiting my parents who live within walking distance.
We decided to take our small children for a meal , booked in advance and arrived before six pm.
It took about 20 mins to place an order despite asking at the bar to order twice.
It then took 50
mins for kids pizza and kids sausage and mash and adult scallops and steak to arrive.

The olives ordered to tide us over never arrived , and we had to chase the food three times.

The steak was flabby and not charred when arrived and was sent back so my husband had no supper.

The scallop dish was tasty but starter size really for £19.

In the end they were very kind and apologetic but really the time taken and standard of cooking was not good enough and considering it was so early in the service and we had children the time taken totally unreasonable.

Walked back to my parents and cooked us dinner!

After about ten previous meals we were very dissapointed, staff seemed stressed although not that many diners.
The lovely owners were away so possibly this was a factor.

  • Stayed February 2014
    • Location
    • Cleanliness
Helpful?
3 Thank Fishlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ebrington Arms

Property: The Ebrington Arms
Address: Chipping Campden | Chipping Campden, Ebrington GL55 6NH, England
Region: United Kingdom > England > Cotswolds > Ebrington
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Ebrington
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Ebrington Arms 4*
Number of rooms: 5
Official Description (provided by the hotel):
Beautiful, unspoilt 17th century Cotswold inn with roaring log fires, stunning beer garden and famous atmosphere. Surrounded by rolling hills by Chipping Campden & Hidcote Gardens in Area of Outstanding Natural Beauty. CAMRA North Cotswold’s Pub of the Year award-winners four times over, there is no more beautiful a base from which to explore the gorgeous Cotswold countryside. We have five, 4 star letting rooms, all ensuite with handcrafted oak beds and some with roll top baths and all with glorious countryside views. We serve excellent award-winning homemade food that has held two AA rosettes and a Bib Gourmand for the past seven years running. We feature in the Good Food Guide, Michelin Guide and Good Pub Guide). We were also awarded 'Escape of the Year 2016'. The Ebrington Arms is one of the few idyllic country pubs left that remain the hub of village and a hidden gem for those who find it! We are ideally based to explore the Cotswold villages, with Chipping Campden just around the corner, the famous National Trust Hidcote Gardens and the historic centre of Stratford Upon Avon and the centre of all things Shakespeare is only 10 miles away. ... more   less 
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Also Known As:
The Ebrington Arms Hotel Ebrington
The Ebrington Arms Cotswolds

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