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“Lovely Break”
4 of 5 bubbles Review of Hatton Court Hotel

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Hatton Court Hotel
Newton Abbot, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Lovely Break”
4 of 5 bubbles Reviewed 14 June 2014

Stayed here for 3 days with some friends as we were all celebrating significant wedding anniversaries. The bedrooms we were given were clean and the beds comfortable - but we agreed that the bathrooms could do with a bit of an overhaul (although this would not detract us from staying again). The evening meals were to a good standard, well presented by attentive staff. Breakfast choice from a cold selection and hot cooked items was also good - especially the eggs benedict! Staff throughout the hotel were very friendly and attentive. Very good value for money.

Room Tip: All rooms are on upper floors, some with more steps than others so best to check.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,232 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
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English first
Chester, United Kingdom
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 13 June 2014

Stayed here one night shocked and dismayed at the room they offered us initially. It was small unwelcoming, shabby and dirty. We refused this room and they then offered us a different room which was as bad as the first one which we also refused. We were then upgraded to the room with the four poster bed which was not really a four poster. This room was also grubby with peeling paint worn carpets. The French doors would not close the windows were filthy. This room had a huge balcony that desperately needed jet washing. The bathroom had a large bath which was also dirty. If it hadn't been for the fact that we did not arrive until 7 in the evening we would not have stayed. The food was ok but very small portions and very expensive. A pint of beer and a glass of wine was £12. All in all an experience we would not wish to repeat.

Room Tip: Don't stay there try somewhere clean
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mrandmrsc2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stourbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

Just wanted to share what a fantastic wedding we had this weekend at Hatton Court. Perfect venue for a wedding, we were looked after all weekend. The staff are exceptional, friendly, polite, efficient and extremely helpful - the stress of a wedding is just taken away. The food is also to a high standard and well presented. Nice grounds for photos and the rooms for guests are lovely. Overall, highly recommended.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Claire D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crickhowell, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

we have stayed a number of times and always been very pleased with the service and food we prefer to stay in the hotel it self the atmosphere is great ..Log fires and high back chairs .We celebrated our 25th wedding anniversary here. We had room one which is more like a suit with wooden beams .so ok its not a new building and it does have it faults .we like it

Room Tip: ask for a room away from kitchen .can be a bit noisy in the night and early in the morning
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank oucab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

you want great views - excellent service - good food - a comfortable and relaxed atmosphere.

But you won't let a tarnished tap and not all white grout ruin your stay. Our bathroom did need a little TLC but the bed was the comfiest ever. Double Jacuzzi bath very relaxing.

We stayed in room 30 in the annex and I did wonder if there was anyone else there with us. It was so quiet. When we got up for breakfast there were newspapers outside doors so there obviously were other guests but we never heard them. The room had a side ways view of Gloucester you could see the cathedral and the river.

Waiting and bar staff all very attentive. Drinks on the terrace in the sunshine was lovely. In the evening we had friends join us and we sat on the terrace listening to the music from the party in the marquee for us it added to the evening. Check in and check out were easy. Reception staff very friendly and helpful.

Wasn't an expensive night away - was value for money. All in all a lovely stay

Room Tip: rooms away from the marquee for a quieter stay if they have a party or wedding on. Rooms with a view...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lindyloo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockport
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Just had a weekend away at Hatton Court for our wedding anniversary, we booked through travel zoo which entitled us to dinner, bed and breakfast. Upon arrival we were taken aback by the views and the hotel is stunning old and quirky. Our room was lovely with fantastic views from all 4 windows. The Hotel has a patio area which was lovely to have a drink or two from the bar to take in he views and the peace and quiet. Dinner was amazing and again the views from the restaurant are outstanding, having booked through travel zoo I thought we would be limited on the menu but we could chose from the same menu as any other guest and I have to say the food was amazing and the service impeccable. Breakfast was also included and the choice was excellent. The local pub is not to far but a little bit of a trek if you don't like hills. We will definitely be returning to this hotel and a huge thank you to all the staff who made our anniversary very special.

Room Tip: When booking dinner reservation ask for a window seat
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mopeewall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, England, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 8 June 2014

Along with the current Mrs b....I attended my cousins (who is also my best friend and the closest thing to a brother I have ) wedding.The bride to be had carefully researched and chosen this venue as a wedding in later life is a very important event.I know they had sample food tastings etc but can only revue as an onlooker and guest..
We arrived at 2.0pm as requested for a 2.30 event,just managed to park as the car park was full.On entering the hotel we made our way in and passing the reception obviously looking for the bar or room for the event ,although 2 or 3 staff were chatting by the desk no help was offered.We made our way to the bar approx 20 guests already there some had been served but it was obvious the young girl on the bar could not cope,at one point a little later she actually left people waiting for drinks and went glass collecting.( The point here is the hotel new all the guests would be arriving between approx 1.45 and 2.30 pm staff should have been allotted accordingly.)
The actual wedding and outside venue were fine no probs there..So on to the reception....a marquee with a solid floor and outside access,well presented tables and quite large,unfortunately bar problem again initially Carlsburg barrel not on or ready,so waiting again ,at this point I must praise all the young people who were present in a work capacity in the marquee.
Right onto the main reason for the revue the food...on the side tables platters of sandwiches which were all unexciting and bland ,incidently they ran out very quickly as well,the same can be said for the tiny brown scones that all you could taste was cinnamon and the 1 tray of 1 small meringue with half a strawberry and cream on top,and really heavy awfull slab cake.
Now I don,t know how much ahead they charge but I doubt it's cheap.
I've just found this on their website and it's probably what we had...............
Full Afternoon Tea

Smoked Salmon, Egg Mayonnaise, Cream Cheese & Cucumber Sandwiches,
Selection of Homemade Cakes & Scones, Clotted Cream,
Strawberry Jam & Tea or Coffee for 2

£35 per couple
All I can say is if your planning an event ,.....Caveat Emptor...Let the buyer beware..

  • Stayed May 2014, travelled with family
    • Value
    • Service
Helpful?
2 Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hatton Court Hotel

Property: Hatton Court Hotel
Address: Upton Hill, Upton St Leonards, Gloucester GL4 8DE, England
Region: United Kingdom > England > Cotswolds > Gloucester > Upton St Leonards
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Upton St Leonards
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hatton Court Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
‘Contemporary country house with the Cotswolds warmest welcome’ Set high on an escarpment overlooking the Severn Vale this 45 bedroom country house hotel lies between the Cathedral City of Gloucester and Regency Cheltenham. Hatton Court provides the right balance between traditional hotel service and all the benefits you would expect from a contemporary hotel. The Tara Restaurant is renowned locally. It is an ideal place from which to explore the Cotswolds. Hatton Court is a reassuring size; not large and impersonal, nor too small. As a former splendid Cotswold home the feeling is of being eminently comfortable as opposed to grand. Nothing is hurried. The reception is very much a lounge, with leather sofas, magazines and an open fireplace for those chillier days. Next door the bar is more a place to relax, take tea, read and talk than to rush. The care taken to prepare the food, combined with a smiling service, is complemented by the thought that has gone into creating the Tara Restaurant. Fully refurbished in late 2009 the natural colours and soft lighting make a relaxing environment for friends and relations to enjoy each other’s company. Private dining facilities are available in the equally well appointed Cotswold Room. The peace of the surrounding countryside and comfortable bedrooms, some with whirlpool baths, make for a good night’s sleep ready for another day exploring the Cotswolds. ... more   less 
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Also Known As:
Hotel Hatton Court
Hatton Court Hotel Upton St Leonards, Gloucestershire

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