This hotel may be old with limitations on certain facilities and soundproofing etc, but this is out-weighed by the charm, grandeur and character of the building, especially from the outside. Our stay overall and the food was excellent, and we enjoyed the location and atmosphere very much so will definitely be back.
The best part of the stay, however, was the service. All the staff we spoke to were excellent, but I would like to make special mention of Sue on reception who was exceptionally polite and helpful from the moment we arrived until departure, as she is a real credit to the hotel with her can-do attitude. Sue couldn’t have done any more to make our stay perfect, so thanks for a job very well done.
When you compare the prices of similar hotels, I think this place is excellent value and very comfortable. Having experienced so much bad service all over the country, when we find a team that put in the extra effort to make us feel welcome and relaxed then we tend to return as we rank good service above mod-cons.
- Official Description (provided by the hotel):
- Classically-styled country house hotel with Regency decor; amenities for business & leisure guests; situated on beautiful grounds. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Upton St Leonards
- Ramada Hotel Bowden Hall
- Ramada Gloucester
- Gloucester Ramada
- Mercure Gloucester, Bowden Hall Hotel Upton St Leonards, Gloucestershire