Let down the night before arrival.
We booked 2 lodges and PAID IN FULL via booking.com and received an email at 11.00pm the night before arrival saying our lodges were cancelled and we were being refunded. 12 women that paid at least £100.00 per head to travel to Macclesfield to reach the destination completely left with zero apologies or alternatives, until we were called and given an alternative by booking.com. We also had to cancel a pre-ordered meal in a local business in Congleton.
ABSOLUTE COWBOYS in Oak Lodge. Disgrace. I wouldn't bank on staying here, for a small town, reputation is everything. You just almost ruined a celebratory weekend for a reunion of ladies that hadn't seen eachother for 5 years.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
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|Friends getaway||A romantic getaway|
|People with disabilities||Older travelers|