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“To die for”

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PARKROYAL Parramatta
Ranked #4 of 12 Hotels in Parramatta
Certificate of Excellence
Reviewed 12 May 2013

This hotel was impeccable in every way! Check in and out were seamless. The restaurant was devine, and the buffet breakfast was the best I've ever been to and I had the best nights sleep I have had in the 8 months since my son was born. Highly recommended!!! And value for money was unreal!!

  • Stayed: May 2013, travelled with family
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1  Thank erin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 14 May 2013

Dear erin d,

Thank you for your wonderful comments regarding your recent stay with us. We are delighted that our team were able to provide you with a relaxing atmosphere for your quick break away. It was lovely to hear that you dined in TABLE: 30 and were able to enjoy our breakfast buffet which is well known around Parramatta.

We look forward to welcoming you back again soon for your next escape!

Warm Regards,
Anna Voss
Rooms Division Manager

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857 - 863 of 1,027 reviews

Reviewed 12 May 2013

We booked here for 1 night. The room was very well equipped, clean and comfortable. By joining GHA club on arrival we received free WIFI for our stay a nice bonus. The bed was very comfortable and I loved the feather pillows which scrunched down just as I like it. All round a good place to stay.

Stayed: May 2013, travelled as a couple
1  Thank geoffofulladulla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 14 May 2013

Dear geoffofulladulla,

Thank you for taking the time to provide us with feedback of your recent experience at PARKROYAL Parramatta. Our team are delighted that you enjoyed your time with us and that you selected to enrol in our GHA Discovery Loyalty program.

We hope that you continue to stay in hotels which are part of the Global Hotel Alliance so that you can continue to receive your benefits including complimentary water, internet and newspaper and start earning your Local Experiences.

We look forward to welcoming you back when you are next in Parramatta!

Warm Regards,
Anna Voss
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2013

We stayed 3 nights here and found it a pleasant experience and overall consistent with the price. The room which looked westward was quiet, well appointed and clean and there was a complementary newspaper left at our door.
The breakfast menu provided a good choice of fresh fruits and cereals as well as hot food.
The location is excellent with a large selection of restaurants within a few minutes walk of the hotel.
The only negative is the high price a car parking, $19/day.

  • Stayed: April 2013, travelled as a couple
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Thank SR666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 14 May 2013

Dear SR666,

Our team were pleased to hear that you enjoyed your recent experience at the PARKROYAL Parramatta and our breakfast buffet in TABLE: 30.

We hope that you will return to visit us again soon. For your next stay you may wish to have a look at our most popular accommodation package, the Parramatta Fuel Package. This package includes the room rate, breakfast, car parking and a $25.00 fuel Caltex fuel voucher.

We look forward to welcoming you back when you are next in Parramatta!

Warm Regards,
Anna Voss
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013

I now request to stay in this hotel when I come to work in Parramatta. Stayed in a few others but this is by far, the best.
The staff are very welcoming and are extremely professional at all times. Check in and check out happens quickly and efficiently, and are happy to organise additional things for me.
The restaurant has a fantastic menu of which, the best is on their room service menu. Staff / chef are also very willing to accomodate special requests as well.
Breakfasts in the restaurant (table 30) are amazing! the range of breakfast options and beverages is outstanding.
The rooms I have stayed in are large, quiet and fresh - housekeeping always do a brilliant job. On the occassions when I have had to work from the hotel room, housekeeping have been very accomodating to return later, and are always really friendly.
I would also highly recommend their rewards program which I have utilised newspapers, wifi in the rooms and earlier check in, It also has many more benefits.

  • Stayed: May 2013, travelled on business
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1  Thank lillipilli83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 13 May 2013

Dear lillipilli83,

Thank you for taking the time to provide us with feedback of your recent experience. Our team were excited that you enjoyed your stay with us and were able to enjoy the facilities of the hotel and the local shopping and dining in Parramatta.

Our loyalty program Global Hotel Alliance is a great program which guests can join for free and have a lot of benefits including the newspapers, complimentary water and internet as well as local experiences and upgrades for guests to use once they gain a Platinum or Black membership.

Once again, thank you for your kind words and we look forward to welcoming you back soon.

Warm Regards,
Anna Voss
Rooms Division Manager

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Reviewed 8 May 2013

I have been staying at this hotel for some time now and am very reluctant to stay anywhere else. It's a lovely feeling when staff greet you by name, they are always very welcoming and professional in their attitudes.
The rooms are really comfy-not huge bathrooms but totally adequate for me. Breakfasts are great (as is rooms service) compared to other motels and the location is really convenient. Looking forward to staying here regularly this year.

  • Stayed: May 2013, travelled on business
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Thank Flicky70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 13 May 2013

Dear Flicky70,

Thank you for taking the time to provide us with your feedback of your recent stay. Our team were all happy to hear that your enjoy PARKROYAL Parramatta as your home away from home.

We look forward to welcoming you back again soon. Please do not hesitate to contact me or our Front Office team directly if there is anything else we can do to make your regular stays more comfortable.

Warm Regards,
Anna Voss
Rooms Division Manager
On behalf of Michael Johnson, General Manager

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Reviewed 7 May 2013

Friendly staff, affordable parking, short walk to train station for easy transfer to Allphones arena, yummy brekkie (ask for an omellette). I would happily stay here again, the King bed and King feather pillows made for a good nights sleep.

Pizza from room service was nice but only a late night snack if sharing :), the bar closes a little early for us night owls !!

  • Stayed: May 2013, travelled with friends
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 14 May 2013

Dear Peter W,

Thank you for taking the time to provide us with your feedback of your recent stay. Our team were delighted to hear that you enjoyed your experience with us. Our location in central Parramatta makes the hotel easily accessible to the train station, ferry stop and also to Westfield Parramatta.

We look forward to welcoming you back again soon.

Warm Regards,
Anna Voss
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2013

We have stayed at this hotel pre and post 2012 refurbishment. Each time we have been well satisfied with the value, customer service, and staff attitude. This is THE hotel to stay at in Parramatta. Check in and check out is friendly and efficient. Parking is reasonable. Rooms are quiet and very comfortable. If there was a complaint or minor irritation during this stay, it was that Mini-Bar staff did not check the mini-bar until about 6pm, followed by yet another staff member later in the evening to re-stock the fridge. Bit of a problem for the guest who is resting or preparing to go out, or the guest that had a hard day and wanted a cold drink only to find the fridge still had not been restocked. Did not worry me too much but from a hospitality viewpoint, this could be improved. All in all, this is a great property.

  • Stayed: May 2013, travelled on business
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Thank Wade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Manager at PARKROYAL Parramatta, responded to this reviewResponded 9 May 2013

Dear Wade B,

Thank you for taking the time to provide us with feedback of your recent experience at the PARKROYAL Parramatta. We were happy to hear that you had a memorable experience with us. We are constantly striving to be Parramatta’s #1 hotel and your comments indicate that we are heading in the right direction.

I will share your comments regarding the minibar with our Restaurant, Bars & Events team so they use your feedback when reviewing their processes.

Once again, thank you for your feedback and we look forward to welcoming you back soon.

Warm Regards,

Anna Voss
Rooms Division Manager
On behalf of Michael Johnson, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Parramatta

Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Parramatta
#3 Luxury Hotel in Parramatta
Price Range: £90 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 
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Also Known As:
Parkroyal Parramatta Hotel Parramatta

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