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“Convenient comfortable business hotel”

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PARKROYAL Parramatta
Ranked #4 of 12 Hotels in Parramatta
Certificate of Excellence
Brisbane, Australia
Level 5 Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Convenient comfortable business hotel”
Reviewed 30 June 2014

This hotel is your standard good business hotel and I would definitely stay here again. It is in an excellent Parramatta location with short walk to local buisnesses/offices as well as dining precinct. My room had river views and had been tastefully refurnished. I also included an included iPhone 5 dock which was appreciated.

The king bed was comfortable and room includes mini bar, robes, slippers etc as well as a desk for working. Breakfast was included in my deal and included eggs benedict made on order at the egg station which was very nice. There is a seafood buffet saturday night but i didn't get to try that. Staff were lovely and efficient with all wake up calls and taxis arriving as scheduled.

The only downside is there is no bath and the bathroom amenities are average. Wifi with limited mb (100 i think) is included but normal access is at additional charge.

Room Tip: Request room with river views
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingAussieD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 4 September 2014
Dear TravellingAussieD,
Thanks you for your review and choosing to stay at PARKROYAL Parramatta. We are thrilled you enjoyed your stay with us in every aspect from the friendly staff to the facilities at the hotel. We do have rooms with baths available and encourage you to request one of these rooms when you next stay with us, which we hope is soon.
Kind Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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870 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Brisbane, Australia
Level 5 Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 June 2014

Free wifi included when you join the GH club for free! Stayed over the long weekend, very comfy beds, even the pullout! We upgraded to a corner room for a bit more space really worthwhile! Close to everything, with a free bus at the door. Small bathroom, small bench space and no bath, but very clean and functional. House staff are genuinely friendly and helpful. We included the excellent buffet breakfast with custom made coffee, Eggs Benedict or any other type you like, perfect!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 4 September 2014
Dear Ric G,
We appreciate that you chose to stay with us for your visit on the June Long Weekend. Thank you for your excellent feedback on the staff, rooms and cleanliness and we look forward to seeing you return to PARKROYAL Parramatta again in the near future.
Kind Regards,
Michael Johnson
General Manager
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Melbourne, Australia
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 June 2014

This hotel was amazing…. staff, outstanding! Even with an error on my food order, came the right steak cooked to perfection, and not only was this 'written off' but so too my dessert and glass of wine, with a very genuine apology. It was so refreshing, and I would recommend it to everyone doing business or travelling to the west of Sydney where the CBD options are not appropriate.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth2710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 4 September 2014
Dear Elizabeth2710,
We are thrilled the memorable experience during your stay with us was the friendly team providing genuine, professional service. Thank you for your review and feedback. We appreciate you recommending PARKROYAL Parramatta to friends and colleagues when they are travelling to the area and look forward to welcoming you back again soon.
Kind Regards,
Michael Johnson
General Manager
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Berwick, Victoria
Level 6 Contributor
287 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 11 June 2014 via mobile

I must admit I feel relaxed when I stayed here. Nice bar and Table 30 Restaurant good quality.

Rooms are well appointed with good size. Bathroom a little small but ideal for business.

Service was on the mark and wifi included if you join their rewards program.

Stayed June 2014, travelled on business
Helpful?
1 Thank GriffinFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 4 September 2014
Dear GriffinFamily4,
We are thrilled you are able to relax when you stay with us for business and make PARKROYAL Parramatta your 'home away from home'. Thank you for dining at Table:30 during your stay and we hope to see your return for another relaxing visit in the near future.
Kind Regards,
Michael Johnson
General Manager
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Sydney
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014 via mobile

Stayed here overnight with my boyfriend on a Saturday night- we love the location, just off Parramattas main restaurant strip. Might sound weird but I love the smell- distinct fragrance the moment you enter the lobby. Check in staff great too. Nice room, comfy beds and spacious. If you're in the area definitely recommend

Stayed May 2014, travelled as a couple
Helpful?
1 Thank WellTravelledToBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 4 September 2014
Dear WellTravelledToBe,
Thank you for your feedback on your stay. The smell you experienced is the signature PARKROYAL scent and we are thrilled you noticed it and really liked it! We look forward to welcoming you back to our hotel again soon.
Kind Regards,
Michael Johnson
General Manager
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Melbourne, Australia
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 June 2014

We enjoyed our 1 night stay over the Queens birthday weekend. We found the hotel to be perfect for our needs. Convenient location. Modern refurbishment. Clean. Staff were friendly and courteous. Buffet breakfast was plentiful and varied.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BellaGirlTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 14 July 2014
Dear BellaGirlsTravel,

Thank you for taking the time to share your experiences at the hotel with future travellers. We are proud of the refurbishment that the hotel recieved. I was also pleased to read you enjoyed the variety of our breakfast buffet and the friendly and professional service you encountered. We look forward to welcoming you back to the hotel in the near future.
Warm regards
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level 5 Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 June 2014

This hotel has really lifted it's game in the last 24 months. 2 years ago it was looking a bit tired and in need of work. I needed to be in Sydney in May and reluctantly decided to stay here. I was pleasantly surprised. The rooms are clean and comfortable, staff are friendly, buffet breakfast was very good and parking is easy (although is an added cost). It is ideally situated for business and accessing good restaurants is easy. I would be happy to stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 10 June 2014
Dear Jane D,

Thank you for sharing your recent experience with other travellers. I was pleased to read you were impressed with our redeveloped hotel - we finished a $8.5M redevelopment in 2012 which has been well received by our guests. I was also pleased you enjoyed your breakfast experience - I will ensure I pass this onto our team. Once again, thank you for your taking the time to share your feedback and we look forward to welcoming you back to the hotel in the near future.
Warm regards
Michael Johnson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Parramatta

Property: PARKROYAL Parramatta
Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Parramatta
#4 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 
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Also Known As:
Parkroyal Parramatta Hotel Parramatta

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