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“Pleasant stay. Great staff.”

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PARKROYAL Parramatta
Ranked #3 of 12 Hotels in Parramatta
Certificate of Excellence
australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Pleasant stay. Great staff.”
Reviewed 21 July 2014

I travel about 7 months of the year and have stayed at this hotel many times in the past.

Was very pleased with the level of service and quick response time of requests made.

Very central to all restaurants in Parra and easy to walk everywhere.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank documentary2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 23 July 2014
We value your continued business with us and appreciate your comments on the outstanding service from our team. We look forward welcoming you back to Parkroyal Parramatta when you next stay with us.
Kind Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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851 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2014

We have stayed at this Hotel twice now and have nothing but praise. The breakfast was enough reason to stay there if nothing else. The rooms were clean and very comfortable and the staff couldn't have been more helpful. The location is perfect with just a short walk to the main shopping and many restaurants just round the corner. There is also a free shuttle bus that goes round town that stops at the door. We wouldn't hesitate to stay there again.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank warren m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 21 July 2014
Thank you for your repeat business with us, we value your loyalty. We are perfectly situated to experience the best of the area and are thrilled you made the most of our location and in house facilities. We look forward to welcoming you back for your third visit.
Kind Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parramatta
1 review
Reviewed 20 July 2014

During the trip to the Sydney, this is a good alternative for expencive hotel. Close to the Sydney by boat or train. Close to the blue mountains. Zoo and other attractions. It is to expencive to eat in hotel, but have many alternatives with a better taste around.
Over all good hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Vladislav V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 20 July 2014
We appreciate your feedback about your stay with us and are thrilled you enjoyed the great location being central to the best sites Sydney has to offer. We look forward to you returning to us when you are next travelling to Sydney.
kind regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bowral, Australia
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 July 2014

Parkroyal Parramatta is a comfortable, friendly place to stay. It is in the heart of the eating establishments area so a walk down the street offers a variety of places to eat. Having said that, the hotel restaurant offers fine food at reasonable prices while a pre-dinner drink at the bar is accompanied by a discreet live musical presentation.
I took advantage of a special offer which included a fuel subsidy, free parking and breakfast. This is real value for money.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank BowralNsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 20 July 2014
We are thrilled you enjoyed your stay at Parkroyal Parramatta and that you highly enjoyed your experience at Bar 30 with the live music and breakfast at our restaurant. We value your feedback and hope to see you stay with us again soon.
Kind Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
143 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 July 2014 via mobile

Hotel located in the end of the boat ride on Paramata river. Jump start from Sydney. Seanik boat ride will take you to the Sydney and back. If you would like faster travel you could take 5 min wolk and ended up on the train station. Faster than a boat. Hotel is nice, and for the price this is good choice. Skip breakfast. For a $30 you could eat some other pleases. The rest is good. Close to the mountains. Sydney downtown. Harbor. And all attractions. You could save a bunch by staying in this hotel compare to Sydney.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vladi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 20 July 2014
Thank you for your review. We are thrilled you enjoyed your time at Parkroyal Parramatta and made full use of the attractions around the area and Sydney. We look forward to seeing you again for your next Sydney visit.
Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parramatta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

Great spot to utilise for business function and local area has the benefits of convenience with a quick meal, larger company dinner or to grab essentials within walking distance. Still be careful walking around late at night around lower end of Church street. Current building works going on next door & was no mention of this at reception or prior to booking.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Glen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 14 July 2014
Dear Michael M,

Thank you for taking the time to review your recent stay at the hotel. We do enjoy a fantastic location in Parramatta for business or leisure. There is a number of developments occurring in Parramatta with the upgrade to the historic Lennox Bridge on Church St and the adjacent riverside development. Once completed, our ideal location will be further enhanced. Once again, thank you for your feedback and we trust we are able to welcome you back to the hotel again in the near future.

Warm regards
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parramatta
1 review
Reviewed 13 July 2014

Friendly staff and close to everything. The in-house bar and restaurant were lovely and nicely decorated. I have stayed here a couple of times now and will most definitely be back in the near future. :-)

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Renee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 14 July 2014
Dear Renee A,

Thank you for your feedback following your recent stay - I will certainly pass on your positive comments to the team. I was pleased to read you enjoyed the restaurant and bar and that the refurbishment decor is to your liking.
Once again, thank you for your comments and we look forward to welcoming you back in the near future.

Warm regards
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Parramatta

Property: PARKROYAL Parramatta
Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Parramatta
#3 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 
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Also Known As:
Parkroyal Parramatta Hotel Parramatta

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