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“Good hotel located in the heart of parramatta!”

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PARKROYAL Parramatta
Ranked #3 of 11 Hotels in Parramatta
Newcastle, Australia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good hotel located in the heart of parramatta!”
Reviewed 20 August 2014 via mobile

We just stayed here for a night and it was great. Room was nice and clean and so were the toilets. Parking and brekky was included in our stay which was great. The breakfast was actually really good in terms of variety. Also centrally located to shops and restaurants and Westfield shopping centre is in walking distance. If you must stay in the parramatta area you can't go past this hotel.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank AMT264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 20 August 2014
Dear AMT264,
Thank you for your detailed review and comments about your stay. We value your feedback on the dining options, cleanliness and service you received. We hope to see you soon at PARKROYAL Parramatta.
Kind Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

806 reviews from our community

Traveller rating
    356
    325
    85
    21
    19
See reviews for
141
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248
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Any
English first
Wee Waa, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2014

We stay for one night to take in the rugby and arrived to the best room and service. We enjoy every aspect of our stay from room selection, room service meals were devine, breakfast, cleaniness, staff

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Deanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review, 20 August 2014
Dear Deanne S,
We are so thrilled every aspect of your stay was exceptional and we appreciate your feedback. Thank you for your review and we hope to see you when you are next travelling to Parramatta.
Kind Regards,
Sarah Kirkwood
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parramatta
1 review
Reviewed 18 August 2014

I would recommend the ParkRoyal over any other hotels in the Parramatta area. I travel quite a lot for work and the ParkRoyal is always my first choice when staying in Parramatta. The quality of the service and the central location make it my favorite place to stay. Many of my work colleague also choose the ParkRoyal for the same reasons.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review, 20 August 2014
Dear Melissa P,
Thank you for making PARKROYAL Parramatta your hotel of choice when traveling to the area and we are thrilled your colleagues have done the same. We look forward to your next visit with us.
Kind Regards,
Sarah Kirkwood
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 August 2014

My family and I stayed here for one night. When I checked in the check-in agent noted that I was a coeliac and provided me with information about the gluten free food on the buffet breakfast the next morning. I was impressed that the information had been noted on my booking as I had only send an email seeking information on the buffet and they must have noted it on my booking. That is great customer service and attention to detail. I was also very impressed that with the gluten free bread was a toaster with a sign saying for gluten free bread only and in another language, I have not seen this before at any other place, again great attention to detail and obviously they know about people who are coeliacs. The room was clean and very comfortable, the bathroom was small but functional.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 18 August 2014
Dear Sarah,
Thank you for your detailed review. We are thrilled that your dietary requirements were met in our restaurant Table:30 and that the service your received from the team at PARKROYAL Parramatta was exceptional. We look forward to welcoming you back again soon.
Kind Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

The staff were very friendly, the room was pleasant. All of my expectations were met or exceeded. This is my favourite place to stay in Parramatta.

If only the bar stayed open later on Saturday nights.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Ash A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review, 17 August 2014
Dear Ash_A,
Thank you for your review and excellent feedback about your recent stay. We are thrilled you have now made PARKROYAL Parramatta your new favourite place and we look forward to welcoming you back during your next visit.
Kind Regards,
Sarah Kirkwood
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parramatta
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

We came for the soccer from Melbourne and decided to stay 2 days. The room was clean and modern with great facilities. All the restaurants and cafe's were just around the corner and only a short walk to ferry, train and Westfield. Will definitely be coming back to stay here on our next trip to Parramatta.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Nellaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, 12 August 2014
Dear Nellaw,
Thank you for choosing to stay with us for your recent visit from Melbourne and appreciate your review. We are pleased you found our location, facilities and level of cleanliness of an exceptional standard. We look forward to welcoming you back to Parkroyal Parramatta for your next Sydney visit.
Kind Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 August 2014

Had a great stay here. The bed was the most comfortable I have ever slept on after travelling all over the world. Staff were friendly, food was great. Best thing is location to Parramatta's restaurants and nightlife, all just 2 mins walk nearby.Will return again for sure :))

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
2 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review, 10 August 2014
Dear Sarah W,
Thank you for your excellent review and ranking Parkroyal Parramatta amongst the best hotel bed you have ever slept on! We appreciate your kind words about the staff and centralised location of the hotel and hope to see you return to us in the near future.
Kind Regards,
Sarah Kirkwood
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Parramatta

Property: PARKROYAL Parramatta
Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Parramatta
#3 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 
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Also Known As:
Parkroyal Parramatta Hotel Parramatta

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