Having been to Tsilvi before we decided that we would come back this year. The first time we stayed in the Caravel and had a fantastic time so we thought that we would return to the resort but to a different hotel. This time, stupidly, in hindsight choosing the awful and filthy Tsivili Admirals which is just up the road.
After being shown to our room at the Admirals we were met with what can only be described as a filthy, smelly, dank and dark room. Shower not cleaned, hair and 'dirt' in the shower and the toilet, kitchen equipment rusty and dirty and damp bedding.
Went to the reception and complained about the room, telling them that it wasn't what we had paid for and or expecting and asked if we could move rooms.
Having been shown another room, not ideal but better than the original we said we would have it, then to be told that we couldn't and we would have to wait until the day receptionist arrived at 8am. We did this, waited for over an hour until she showed up. After a further half an hour of the two staff talking and laughing together whilst we sat there she asked what our problem was. Explained everything and she called us liars and said that the room was perfectly alright and what were we complaining about ( despite her not seeing the room and at that point not knowing what room we were allocated).
Tried to explain that we were not staying in that room as it was filthy and not what we booked but she was adamant that they were full and under no circumstances wewre they going to change the room and we would have to make do. Told them that we have paid to stay in a hotel room, that was advertied as such and not a filthy room and were happy to change but they wouldn't budge
I don't complain about holidays in general or cause a fuss and certainly not take the time to write a pointless review but feel that anyone considering staying at this place then don't.
The same morning we checked out and booked into the Caravel again and had a brilliant week.
If you come to Tsilivi then don't stay at the Admirals
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Bookgreece.com, LoveHolidays, Odigeo, 5viajes2012 S.L. and Evoline ltd so you can book your Tsilivi Admiral Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Tsilivi Admiral Hotel Planos, Zakynthos, Greece