Stayed one night at this hotel before flying out of Zurich. The front desk staff was extremely rude and unhelpful. Could not find voucher initially. He acknowledged he had the reservation, that it was paid in full but would not let us register. When I tried to just make a new reservation, as he said he had rooms available, he would not allow that either and rudely waved us aside.
Thankfully, I was able to find the voucher, at least that was my initial sentiment. There were three of us traveling. The sofa bed in the room was absolutely horrible. The metal slab protruded through the mattress(such as it was). No real concern when reported.
Thank goodness this was at the end of our trip and did not ruin the entire experience.
- Official Description (provided by the hotel):
- The Holiday Inn Express Zurich Airport is the perfect choice for any visit to Zurich and to stay next to the airport. Whether you are exploring the country on business or pleasure, our modern hotel offers both comfort and value so you can relax, recharge and face the day with a smile.• 163 modern and fully equipped bedrooms over 6 floors• 3 spacious wheelchair accessible and specially adapted room for disabled guests• 24 hour service from our reception, bar and lounge area• Complimentary buffet breakfast from 4 a.m.• Complimentary Shuttle to Airport & City Centre• 5 meeting rooms with daylight for up to 25 persons• Over 100 Indoor and Outdoor car parking• Business Corner in the lobby• High speed internet access available• Priority Club: interesting reward program offering you many advantages ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Zurich Airport Hotel Rumlang
- Holiday Inn Express Zurich Airport Canton Of Zurich/Rumlang