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“Best airport hotel, specially for stopovers!”

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Holiday Inn Express Zurich Airport
Ranked #2 of 3 Hotels in Rumlang
Reviewed 10 October 2013

It is close to Zurich airport and the station. In-fact the station is only a short walk. Shuttle services are good, but if you have to catch a flight, better book it in advance, as there is a rush in the morning. Breakfast has a variety of food, which people from all ethnic backgrounds will like. The ambiance is really good, very quiet and serene. We don’t get fancy rooms, though for a stopover it is absolutely fine, considering they are super clean. And they have almost everything which is needed. You can use wi-fi free for 30 mins, which is not great, but once you pay for it, the speed is really good. There is a general store very near, for any need and also there are few descent restaurants as well, but better if you go to the Zurich city and have food, if you want a sumptuous meal. Overall, a good value for money place.

  • Stayed: February 2013, travelled on business
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Thank Pinaki83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Guest

Thank you for staying at our hotel and for giving us so important information. The management takes your point very serious and will follow them up.
We offer all guest 30 minutes free internet so that they can check their emails or are able to print boarding passes. Most of the hotels charge internet in Zurich and Switzerland, but compared to our competitors our voucher prices are very moderate.
If you are a Priority Club Gold or Platium member you will receive free internet at our hotel. As a PCR Basic member (Club) you will also get free internet from 1st January 2014 on - I recommend you to become a member of this system at once. If you need any help or further information please do not hesitate to contact us (0041-44-8093400).

Hope to welcome you soon back again at our Holiday Inn Express Zurich Airport.

Kind regards
Thomas Mettler, GM

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635 - 641 of 1,467 reviews

Reviewed 10 October 2013

Holiday Inn express Zurich airport is a good value for money hotel but do not expect a lot from the staff...Manager himself sits in the office behind the reception and does not bothers to come out and help (he just pretends to be very busy at all times)...no courtesy and horrible attitude...Hotel is good but staff is arrogant....

If you have a transit then its a good location or else I would suggest to stay at city hotels...Wifi is not free and will be charged CHF.17 for 24 hours....

There are better airport hotels in the area with better staff...

  • Stayed: October 2013, travelled on business
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1  Thank Aby50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Guest

Thank you for writing this review and for giving us so many information about your stay. The management takes your points very serious since we are always aiming to provide "Great Hotels Guest Love".
I apologize for the unsatisfying staff service - I agree with you that this is not acceptable and I will personally follow up with this issue.
Please feel free to get in contact with me via mail gm@hiexzurich.ch and via phone 0041-793906993 to discuss your stay once more - I would really appreciate your further information.

Kind regards
Thomas Mettler,GM

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Reviewed 8 October 2013

Advantages:
-great shuttle service, every half hour!
-good location (grocery store, mcdonalds, subway, all right next door)
-extremely comfortable bed
-great rooms, front desk service is fast and competant
-great value for the money, good choice for a stopover

Disadvantages
-No free Wi-Fi
-Currently there is construction occuring during the day right next to the hotel and guests could feel the vibration

Room Tip: Side away from construction
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  • Stayed: October 2013, travelled as a couple
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Thank Keren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Keren

Thank you for your good review and for staying at our property. I am very happy to hear that everything went perfect during your stay. It is good to hear that our staff were helpful and were able to serve you in a competent and friendly way.

Hope to see you soon back again at the Holiday Inn Express Zurich Airport.

Kind regards
Thomas Mettler, GM

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Reviewed 7 October 2013

This is the second time we have stayed at this property. The convenience of the free shuttle service to/from the airport, breakfast inclusion together with the quite ambiance of the hotel suited our needs. To our surprise it was like a home coming with one of the staff remembering our visit last year. Mr Shabani's albility to remember repeat guests is an asset to the hotel property. It is always pleasant to be acknowledged / welcomed.
The rooms are very clean, but fairly basic then again if it is for a stopover, one could not ask for anything more. Train station is only a short walk and there are some restaurants in the immediate area that are well worth trying. Note; suggest you book your return shuttle to airport with reception as it can become quite busy some mornings.

  • Stayed: April 2013, travelled as a couple
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Thank Willtravel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Guest

We are so pleased to hear that you have stayed at our hotel a second time - thank you so much for your loyalty. I think there is not a better compliment like telling us "I feel as being at home".
We will do everything we can to continue providing "a home" in Switzerland for you.

Kind regards and hope to see you soon again.

Kind regards
Thomas Mettler, GM

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Reviewed 6 October 2013 via mobile

It fulfills basic needs with clean bedrooms, efficient customer service, easy and fast self-reservation system and also offers a free shuttle to airport and from it. Fair price, nice breakfast included in the regular bedroom fee, wifi is paid and it works well. It is worthy for sure.

Stayed: October 2013, travelled on business
Thank Felipe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Guest

Thank for staying at our hotel and for writing a review.
If you have any further suggestions to improve our quality, we always very much apologize this.
Please feel free to contact me personally under gm@hiexzurich.ch or via phone 0041-44-8093400.

Have a wonderful day and we hope to welcome you soon again at the Holiday Inn Express Zurich Airport.

Kind regards
Thomas Mettler, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

The title says it all. A good place for business travelers, we rested at this hotel before taking our final leg home. Might I say that we had snacks at the ultra modern MacDonalds located nearby. Yes---a little bit of home!

Room Tip: Upstairs was fine for us
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  • Stayed: September 2013, travelled as a couple
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Thank Mochi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Guest

"Wow" - what a wonderful review - we are very happy that you enjoyed your stay so much and that you have experienced such a perfect and friendly staff service.

We hope to see you soon back again at our property.

Kind regards
Thomas Mettler, GM

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Reviewed 4 October 2013 via mobile

This hotel was a great stay with the exception of the fact that they charged my credit card three times plus the final charge made four. The checkin was fast and efficient, the room was perfect in every way and the breakfast was the best I had at any hotel in Switzerland. Overall a great place to stay, just watch out for the credit card charges.

Stayed: October 2013, travelled solo
Thank ChuckMosher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this reviewResponded 15 October 2013

Dear Guest

Thank you for your positive review. We are happy to hear that you have enjoyed a good night sleep in our beds. We just replaced all mattresses 3 months ago and this in September we renewed all our pillows.
Please contact me personally if you still have an issue with your credit card so I can help you at once (gm@hiexzurich.ch).
I apologize for all inconveniences caused with your credit card.

Hope to see you soon back in the Holiday Inn Express Zurich Airport.

Kind regards
Thomas Mettler, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Zurich Airport

Address: Hofwisenstrasse 30, Rumlang 8153, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Rumlang
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Rumlang
Price Range: £71 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Zurich Airport 3*
Number of rooms: 163
Official Description (provided by the hotel):
The Holiday Inn Express Zurich Airport is the perfect choice for any visit to Zurich and to stay next to the airport. Whether you are exploring the country on business or pleasure, our modern hotel offers both comfort and value so you can relax, recharge and face the day with a smile.• 163 modern and fully equipped bedrooms over 6 floors• 3 spacious wheelchair accessible and specially adapted room for disabled guests• 24 hour service from our reception, bar and lounge area• Complimentary buffet breakfast from 4 a.m.• Complimentary Shuttle to Airport & City Centre• 5 meeting rooms with daylight for up to 25 persons• Over 100 Indoor and Outdoor car parking• Business Corner in the lobby• High speed internet access available• Priority Club: interesting reward program offering you many advantages ... more   less 
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Also Known As:
Holiday Inn Express Zurich Airport Hotel Rumlang
Holiday Inn Express Zurich Airport Canton Of Zurich/Rumlang

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