From the time we walked in til we left we were faced with lots of small but annoying problems. First we had to wait to checkin because there was a pc update being done, ok. Happens, told we would be called when it was finished. Ended up waiting almost 30 mins, and watching two other guests who came in after us, just walk up and be checked in. What were we? Sliced bread, only got checked in when we went up for the third time and i complained bitterly and loudly! The free internet wouldnt connect to anything in the room, my niece had to go back down to the reception, which was not serviced at that time and get the Barman on duty to connect even one device. Room 102 was so cold they needed 2extra blankets per bed to sleep. Nothing was done to warm the room, small detail that the curtain in that room was ripped. Next day at breakfast they had no black tea and when asked the answer was none today, rediculous in an international chain. In the bedroom there had been some so I tried to go up in the lift, hahaha. 1st floor wouldnt register when I pressed the button, wentto 2nd and walked down instead. All in all not a happy visit, glad we were only there for one night before an early flight. And at 7am the buffet was very sparse, would have been nice to have a bit of choice.
- Official Description (provided by the hotel):
- The Holiday Inn Express Zurich Airport is the perfect choice for any visit to Zurich and to stay next to the airport. Whether you are exploring the country on business or pleasure, our modern hotel offers both comfort and value so you can relax, recharge and face the day with a smile.• 163 modern and fully equipped bedrooms over 6 floors• 3 spacious wheelchair accessible and specially adapted room for disabled guests• 24 hour service from our reception, bar and lounge area• Complimentary buffet breakfast from 4 a.m.• Complimentary Shuttle to Airport & City Centre• 5 meeting rooms with daylight for up to 25 persons• Over 100 Indoor and Outdoor car parking• Business Corner in the lobby• High speed internet access available• Priority Club: interesting reward program offering you many advantages ... more less
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- Also Known As:
- Holiday Inn Express Zurich Airport Hotel Rumlang
- Holiday Inn Express Zurich Airport Canton Of Zurich/Rumlang