We booked into one of the private houses at the lodge, house no 50. The house was advertised with aircons in 3 out of the 4 rooms. Due to the heat which I know is harsh as I grew up in zululand, one of the main prerequisites is that the place had aircon as we have kids and and my father in law who is 80. We needed to switch them on as soon as we arrived only to find out that there were only two in the house which were not in fact aircons but make shift mobile chillers that were so noisy there was not a chance you could sleep with them on at night and they did not cool the room properly at all, more of made it comfortable. The other 1 room had a unit that plugged into the wall(plug needed to be changed as it was broken) that needed to be filled with water but did not make one bit of difference at all, the room was like a sauna. The last room had a hole on the wall with only a ceiling fan and the mozzies just streamed into the room and ate the person staying there alive. The house was decent but needs a good clean out, loads of junk in the drawers to the point where you have to search through everything so find ie, a chopping board which there wasn't one. There were two gas lighters that had no gas and a Box of matches with no matches inside, so couldn't light the gas stove or the braai which was quite frustrating so we had to call reception who then sent us a lighter. The candles were all twisted and dirty and just used and melted off all the places where they were meant to be standing. It Just looks dirty and ugly. The small Christmas tree was still up when we arrived, it's almost February. Only one bedroom (the one with the tv ~ which didn't work) had a night frill on the bed, the rest just had bare bases, this again just looks budget and tacky, a simple thing to remedy. A sheet that was on one of the beds had two huge holes in it, unnecessary to even put this sheet on the bed, it should be thrown away. The thick carpet/tablecloth( not quite sure what it is) was not picked up and shaken once while we have been here. This place definitely needs tlc, the aircons are a major issue as they should not be advertised as aircons. The next issue is the main swimming pool, there was so much chlorine when we went there that my brand new orange bikini went peach from 10minutes in the pool. We left the pool as the smell was so overwhelming and went to the private pool rather which was much better. We decided to use the private pool the next day but while we were there, a man came and put about a quarter of a bucket of chlorine in, needless to say we left as my two year old and the 6 month old could most definitely not swim in that water. We went back with the dad's after fishing in the afternoon and they were appalled at the amount of chlorine and were not keen to swim or have the children in the pool at all. We went for lunch at the restaurant, can't say the manager was too friendly, hardly a smile or even a glance even though we were the only customers sitting right next to his office in line of site and just left it up to the waitress to explain why they were out of stock of things. It's understandable to be out of stock but just a sorry guys but I can offer you this and a smile.....it can change the whole situation, thank goodness the food was really good. We just don't feel the house price is worth what we got. It's all the small things that messed up the overall experience, there is definitely attention needed to the small details here. The positives I have to add as this is a beautiful part of South Africa and don't want to put people off coming to this part of the world, the view and setting is amazing, the beach beautiful, the staff cleaning the house,grounds and pool extremely pleasant. The food was phenomenal at the main restaurant, compliments to the chef and kitchen staff and the waitress that served us was divine.
- Official Description (provided by the hotel):
- Sodwana is situated In the heart of Maputaland, close to the pristine Lake Shazibe nestling behind the world's highest natural dunes, a short distance from the sea, Sodwana Bay Lodge has been carefully designed to match the rustic eco-orientated nature of the region. Here, on the relatively untouched eastern seaboard of southern Africa, wide lakes and extensive river estuaries shimmer with life, fertile swamp and sand forest abound with rare and protected animal and plant species, while towering dunes shelter golden beaches from the lush interior. ... more less
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- Also Known As:
- Sodwana Bay Hotel Hluhluwe