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“A wonderful place to stay- great with small children” 5 of 5 bubbles
Review of Club Hotel Casapueblo

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Club Hotel Casapueblo
Ranked #3 of 10 Hotels in Punta Ballena
NYC
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“A wonderful place to stay- great with small children”
5 of 5 bubbles Reviewed 15 December 2009

I just returned from a great trip to Casapueblo with my husband and 2 small children (22 months & 4 months). It truly is an incredible place and I highly recommend it as a great place to relax. You go there to bask in the sun and the great architecture. The rooms are simple, but clean, and had great architecture elements as well. I know many have complained about the staff but we had no problems. Someone at the front desk always spoke a little English and the staff was very friendly to the babies. You do need to speak enough Spanish to communicate at the restaurant. There is a hotel section and an apartment section of the hotel. I'm not sure exactly how it works and if the rates are better doing one rather than the other. This was a VERY quiet time of year for the hotel with few guests- which was great for us. They had a promotion 3 nights get one free- but it still was empty the 2nd week of December.

If you stay here- I highly recommend asking your taxi to stopat the supermercado about 2-3 kilometers on the way in. There is no shop or any opportunity to buy anything at the hotel. It is very isolated. Otherwise, pick up some wine, snacks at duty free at the airport. It would have been great to have this there. We only left the hotel one night to walk around Punta del Este and have dinner - so it was limited.

FOOD: The food was great. I know there have been some bad reviews- and I'm a tough critic as I live in NYC and expect a lot. Breakfast was simple- croissants, ham & cheese and toast but all were fresh and good. The menu was limited and after a few nights we had exhausted it - but everything we had was really great. On the lunch menu- the sandwiches all have ham- and are large in size and tasty. There are usually 2 sandwiches in each order so it can be shared. My son especially loved the grilled cheese & ham. The vasco frito (calamari) was very fresh and good as well. Sangria is very good. For entrees- there were 2 fish options- I don't remember the names but not the one grilled with lemon- was excellent. My husband enjoyed the steak as well. After going into town we realized the prices weren't awful. They were very nice when our son couldn't sit still and we'd pack up dinner and eat on our terrace.

Taxis to Punta del Este were about $25 each way. The hotel will call for you. We also used one of the housekeepers Laura and she was very sweet w/them when she saw them (they were sleeping when they got there). We did have a problem with the car the hotel called to take us to the airport- we should have confirmed the price when we got in- he ended up charging us double which was very irritating.

My older son LOVED climbing all of the stairs around the hotel- you should walk up and down both sides to see the amazing little nooks created on each floor.

The solarium pool was great as the pool was very warm. Bring beach towels- they charge $3 per towel per day which we had to pay a few days. There's a small gym as well.

There is wifi but only in the lobby which can be annoying. There is a computer with a minimal fee to use it.

As to the beach- I had read on tripadvisor that it was a leisurely 15 minute walk. You exit the hotel- walk to the right- go up stairs and look for the path. There is a set of TREACHEROUS stairs to walk down to the beach- they are very slippery. We just took a walk on the beach as it was a bit chilly.

This time of year is very quiet at the hotel. It was great for a family- I wouldn't recommend it for singles or someone wanting a nightlife- b/c there wasn't any. No one was ever at the restaurant- not sure where people ate. However, it was such a special place- I'd stay for one night just to have the experience. We really loved it!

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank julieod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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378 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Long Island, New York
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 14 December 2009

We just returned from Uruguay and had a great time. Went with my husband and parents. We used our RCI exchange to obtain the two bedroom/two bath unit. We sorta felt like the Flintstones because this hotel is white plaster/stone. We cannot compare this to other timeshare units that we have stayed in. There were no planned activities. The pool towels were $3. Although the maids came in daily to remove the trash, sweep up the floors, and make the beds - they did not change the towels at all, in most timeshares you get a change of linens at least once. The kitchen items were limited, but only ate in for breakfast. The view we had of Rio Plata was magnificent. The sunset each night on the balcony was gorgeous. There is a museum that is not free to even the guests of the hotel/timeshare. It costs $5. Unless you're into art, I would pass. Our room just so happened to be below the museum. So every evening around sunset, they played a recording giving honor and thanks to the sun. Even though it was in spanish/portugese, we were very close to reciting it on our own. There are so many tour buses that come through here because of Punta Ballena and the museum. Parking is very limited so if you don't get a spot in the small lot, you are forced to park in the street. You are buzzed into the facility as they do not want the tour people to wander around. Some do manage to get in and take pictures by the upper pool. I have to let you know that the beds are not very comfortable. So be prepared. As this part of our trip was to relax some and site see some. Casapueblo suited our needs. It does, however, need a facelift structurally and a few items in the room (etc. more stations on TV - at least give one that provides news in Uruguay, a radio would be nice, alarm clock, dvd player [they will put a movie in for you at reception and it shows on channel 3 - but if you don't request your selection first, you are stuck watching what someone else has requested]). Oh and there really isn't a beach. So you just sit back and enjoy the view on a lounge chair by the rocks. Three pools - one of them is heated, but very small and hours are limited. WIFI in reception area - slow, but suited our needs. If you don't travel with your own laptop, they do have a computer that you can pay to use.

  • Stayed December 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MeloPeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 27 August 2008

OH I can't rave enough. The views and the cliff hanging hotel are just heavenly lovely. See it as is. This is not a luxury 4-5 star accommodation. Its an artsy place. Its a jewel. Its an old piece of architecture. You should see it as is and not expect a 4 or 5 star rating or service quality. I usually stay in 4-5 star hotels and this was a very different (relaxing) experience. The people there are modest and down to earth. They take life easy. So service is not the best. But honestly with the views, we didn't care at all and enjoyed our stay. If you are staying in Punta for long enough, I recommend staying 2 days at this hotel just for the sake of the views and then stay the rest of the time in one of ugly hotels in the city close to shopping, food, and partying. Then you will get both.

Things I liked:
- View
- Waking up with this view
- Sitting late night in the balcony and watching the ocean and starry sky
- Breakfast
- Dinner (we tried the food and liked it)
- Sangria in restaurant is sooo good
- Pools with the view
- Breakfast by water

Things we didn't like:
- Too far from Punta Del Este - YOU NEED A CAR - but once you rent a car is fine, unless you drink in the city!!!
- Service. The management and staff are useless. Restaurant staff were nice though.
- The hotel is lovely but dated (of course) so the shower and stuff don't work very well

  • Stayed February 2008
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank VeryPickyLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 March 2008

Casapueblo is definitly a must see place. Everyone who goes to Punta usually head to Casapueblo restaurant for an outstanding sunset. But Casapueblo is also a nice Hotel with an unique architeture where you can appreciate this sunset in your private room balcony, which is even better. Rooms are nice but don't expect a five stars room, despite the price. Staff service is just ok.

In order to make a long description short:
Strong points: location and Hotel's architeture.
Bad points: service (not the staff itself but the way they are oriented (or not) to deal with the guests).

P.S. You'll need a car or a 10 minute taxi ride to get to Punta's downtown. For me it's ok since I've rent a car.

  • Liked — The view at the room's balcony.
  • Disliked — Service organization doesn't seem to be a priority.
  • Stayed March 2008, travelled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank giancarlodomingues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cacouna, Québec
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 29 February 2008

What an amazing hotel to look at! Great architecture (for it's kind). That was the good part! The service is terrible and the prices at the restaurant is astronomical! This hotel is simply a tourist trap, beware! They keep running this hotel on it's reputation without improving anything. You pay the big price to imagine how it Use to be when it first open. There are hundreds of nice hotel in Punta Del Este, pick a nice one and go take picture of this one. DO NOT go inside, there is noting to see in there little museum and they will make you pay 50 Ur Pesos to go at the restaurant, then they tell you it's a credit for the restaurant but a small coffee there (which tastes like cr**) do cost 80 Ur Pesos (arroud $4 US).

  • Liked — The architecture
  • Disliked — Price and service
  • Stayed February 2008, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank LRVPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basel
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 4 December 2007

Place, Building, room, garden, pool, view, weather - perfect.
But 6 km to the supermarket, and 15 km away from next little town (Punta del Este) with restaurants, shops etc.
Staff: friendly
Service: Bad. No shop (no newspaper, no chocolate, no shampoo, no phonecards...). Restaurant monday closed. Snackbar only Sandwichs. Breakfast no eggs, no rolls, only frozen bread and factory-products. Most of deckchairs broken. No shuttle to town or to the busstop (4 km).
What a pity.

Stayed November 2007
Helpful?
2 Thank Afaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
63 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 17 October 2007

Stayed one night in Casapueblo, as I knew from reading the other reviews that the hotel is far from the center of the city. It really is a beautiful and distinct hotel. The rooms are very spacious and nicely decorated. The front desk is also very helpful. The only downfall is that the restaurant is barely open and the food is nothing to rave about. Other than that, the views from the rooms cannot be beat.

Stayed October 2007
Helpful?
1 Thank kguerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Hotel Casapueblo

Property: Club Hotel Casapueblo
Address: Punta Ballena, Maldonado, Uruguay
Region: Uruguay > Maldonado Department > Maldonado > Punta Ballena
Amenities:
Swimming Pool
Hotel Style:
Ranked #3 of 10 Hotels in Punta Ballena
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Club Hotel Casapueblo 3.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Casapueblo Hotel Punta Del Este
Casapueblo Uruguay
Club Hotel Casapueblo Uruguay/Punta Ballena

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