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Martin P
st albans

Short stay break.

5.0 of 5 bubblesReviewed 4 weeks ago
Just a really nice place. Comfortable bedroom, nice lounge, lovely surroundings good food., Staff very welcoming.We have stayed here twice in the past and it didn't disappoint then and it didn't now. Good for a trip to the local beach, which is good for bird watching in early March. This time we watched the locals wind surfing.
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Brown, Owner at The Master Builder's House Hotel, responded to this review
Responded 3 weeks ago
I'm really pleased to hear you had such a good stay and in particular, enjoyed our new lounge. We hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,642)
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All reviews the river new forest henry adams wing the pub beautiful location main building master builder full english steak evening meal short break classic room lovely room riverview restaurant two night stay wedding venue motor museum
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14 - 19 of 1,642 reviews
Reviewed 4 weeks ago

We were very impressed with this hotel, the staff were so friendly and helpful.

We stayed in the Henry Adams Wing and the room was clean, very well thought about, lots of little details and the bed was really comfortable.

Dinner, in both the Riverview and Henry's, and breakfasts were great, very tasty and well presented.

We made use of the Beaulieu break which was great value for money.

We wouldn't hesitate to recommend a stay at this hotel

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jet46897
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Brown, Owner at The Master Builder's House Hotel, responded to this reviewResponded 3 weeks ago

Thank you so much for such a wonderful review. I'm delighted to hear you had such a pleasant stay and look forward to welcoming you back to the hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2024

This is a lovely hotel in a beautiful location. The welcome was warm and friendly. All the staff were lovely. The room (10) was cosy and more importantly quiet even though it overlooked the car park. The bed was comfortable but the pillows were a bit flat. Read the instructions on the welcome sheet before you have a shower, and it will be very good.
Tea and coffee facilities in the room consist of a nespresso machine and kettle. A guide to the different colour coffee pods would have been useful.
We ate dinner in Henry's bar. Good quality food, and prices consistent with those in Beaulieu village.
Breakfast good quality and good selection.

Room tip: Pod point car chargers in the car park
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sarahbN7687QT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Brown, Owner at The Master Builder's House Hotel, responded to this reviewResponded 13 April 2024

What a great review, thank you. I also appreciate the feedback regarding the pillows and room information. We'll endeavour to sort both over the coming weeks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2024

One of favourite getaways lovely location great staff, but for some strange reason they have ruined the dog friendly breakfast room , instead of sitting comfortably at a table to enjoy your breakfast , you are forced to sit on low level arm chairs and eat your breakfast on tiny little tables totally uncomfortable and cramped! Who ever thought up this ridiculous idea? Further more the door from the breakfast room to the bar has been blocked off meaning that customers and poor staff have to walk the length of the hotel to just get to the bar ! This is a terrible idea, why!

Date of stay: March 2024
Trip type: Travelled as a couple
1  Thank jamie m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Brown, Owner at The Master Builder's House Hotel, responded to this reviewResponded 13 April 2024

Thanks so much for your review. I'm delighted you had another great stay at the Master Builder's and the team looked after you so well. We are very dog friendly but serving breakfast in the pub was proving really challenging for the team and was detrimentally affecting service in the main restaurant. We've slightly changed the layout of the pub since it's refurbishment a few months ago and have received consistently good feedback and are definitely able to offer better service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2024 via mobile

This hotel is situated in a lovely spot.
The staff were very helpful and friendly.
The room was small but clean with a good size walk in shower.
The only issue is the lack of attention to detail. Room cleaned but bed unmade, chipped crockery, handle came off the breakfast seed container, and the need to ask for sauces at breakfast. It could be better organised at meal times.
We also thought the food menu a bit limiting if staying for any length of time.
However, we did enjoy our stay even though it never stopped raining!

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Deborah H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Brown, Owner at The Master Builder's House Hotel, responded to this reviewResponded 13 April 2024

Thank you for your review and I'm delighted to read you had an enjoyable stay with us. Thanks also for the helpful feedback. It seems we weren't quite up to scratch in a few areas for which I'm sorry. You have my word that we'll have a look at those challenges and do our very best to improve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2024

Beautiful position with wonderful views,so peaceful & relaxing, just what I needed as I'm looking after my mother who has dementia which is very stressful so perfect for me,lovely real fires,only one thing,I thought the menu in the bar for evening meal a bit limited, still enjoyed our meal though,thank you for a wonderful stay,room 22 was lovely,great views 😀

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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