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Kapriz
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Reviews (107)
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30 - 35 of 107 reviews
Reviewed 21 October 2013

Lovely lakeside property....we stayed in a double room and all such rooms have a balcony with lake views. We went out of season so very quiet which suited us. Food in restaurant reasonable and good value. We ordered wine, and they were embarrassed that they didn't have a cork screw! Fortunately we had one with us. (*Hint take one with you!)
Very nice friendly staff.

  • Stayed: October 2013, travelled as a couple
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1  Thank pitwoodsusan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

The nature surrounding this resort can make you comply with any inconvenience, the biggest being a long trip from Bishkek to Issyk-Kul along a road which not always smooth. But the lake itself - the second largest mountain lake in the world -- and surrounding mountains with snowed peaks even in August - absolutely breathtaking. And the resort itself is not bad at all - main building plus various cottages, well maintained, lots of flowers, big beach with various activities.

  • Stayed: August 2013, travelled on business
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1  Thank Anatoly V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

The Kapriz is a quite big resort directly at Issyk-kul lake north shore. It has different types of rooms and cottages, we have been here with a party of four and took a cottage which contains of a large living room, kitchenette, toilet downstairs and three sleeping rooms plus two bathrooms upstairs.
To start with the good things: the area is perfect, the sandy beach very nice and clean, as is the water. They have two restaurants of which we used the one at the beach. Food is very good, service nice but do not expect that it is cheap. Anyhow, the price is accordingly to the quality of the food. Well, that's it with good news.
At arrival, reception staff was correct but not really friendly. The cottage itself is somewhat basic (specially for the price they ask) and you have to sign immediatly a paper that you received the inventory, like cups, spoons etc. Of course, everything is just in Russian ( thus staff speaks English). Neither bed linen nor towels have been changed after the first night, they told us that they change every third day only, which is not acceptable for this class of hotel. We had to complain two times and finally , after some talk to the manager on duty, they changed anyhow towels and made the beds somewhat up. Toilet paper was not supplied.
Water supply in shower is slow and you have to wait some time for hot water.
We have been in low season and asked to stay two hours longer then the noon checkout. They denied, since they await new guests, which I cannot really imagine, since about 90 % of the rooms and cottages were empty!
trash was not removed and glasses etc not cleaned for our entire stay (2 nights).
Finally, in this big resort, they do not have even facilities to leave luggage after check out but it can be only left in front of reception.
Conclusion: service here has to be improved a lot if they want survive at this level. The area is really nice and worth to visit, but you can get defenitivly not the value for your money then in some other countries. If you want to spend some money for perfect resort holidays, I cannot recommend to come here.

  • Stayed: May 2013, travelled with friends
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8  Thank miquel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

Lake Issyk-Kul is the second largest mountain lake in the world, second only to South America's Titicaca and it is one of the must-see locations of Kyrgyzstan. It is spectacularly beautiful and the Caprice Resort is a good place from which to view it. There are houses to rent for families and parties but I stayed in the hotel part of the resort. This sets out to be of a 5* quality but sadly it fails for various reasons, mostly to do with attention to detail in the rooms.
Two things stand out in my memory. Firstly the outrageous charge for the use of wi-fi - although having paid for it, it did work quite well - and secondly the housekeeper asking me to sign for an inventory of the removable fixtures in my room, including the cups and saucers as well as the five coat hangers! Just to rub salt into the insult, having signed for the kettle and implements there were no ingredients (tea, coffee etc) with which to make the required beverage! Neither was there any bottled water to add to(my own supply) of whisky.
This is apparently a much favoured destination for Kazakhs and Russians seeking a spot of R and R in the sunshine and in glorious surroundings; it certainly is comfortable and well appointed throughout the resort. However with the highly visible security arrangements (a gated entry system, constant patrols by the security guards and a very high fence surrounding everything) and the army-style signing in and signing out of anything that is not screwed down, it does detract somewhat from the atmosphere. But maybe that is what the regulars are used to, it was alien to any other hotel I experienced in Kyrgyzstan.
I agree with most of what 'Hiking Lee' from California writes in their review but I cannot agree with the five stars awarded. This has neither the Hyatt Regency standard of comfort and attention to detail, nor the warmth and friendliness of an outstanding guest house, but it is situated in a fantastic location and for someone looking to relax in a comfortable and well appointed hotel this is your place.

  • Stayed: May 2013, travelled solo
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5  Thank Dorset-Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012

Nestled on the south shore of the incomparable Lake Issyk-Kul is the Caprice Hotel. The Caprice has a spectacular location on Lake Issyk-Kul which is 110 miles long and up to 37 miles wide making it the second largest mountain lake in the world behind Lake Titicaca in South America.

A relatively new facility, as I understand developed by Saudi investors, the Caprice Hotel offers excellent accommodations in three different formats: a hotel or for longer stays in townhomes or single family homes all located on their property.

From discussions with people we met, it appears the property primarily is used by families from Almaty, Bishkek and parts of Russia. We found the pool, the expansive beach, bar and other activities near the beach comparable to any other found around the world. The only difference is the breathtaking scenery around the lake and the cold water since the lake’s elevation is above 5,000 feet!

The hotel’s restaurant offers a pleasant array of food choices and the food is well prepared. The service in the bar, restaurant and across the property is excellent with attention their customer’s needs.

Room Tip: All hotel rooms face the lake...no bad room except the one behind the trees!
  • Stayed: August 2012, travelled with family
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2  Thank HikingLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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