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“Nice quiet village”

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Residence le Chalet des Neiges
Ranked #1 of 3 Hotels in Oz en Oisans
Reviewed 31 March 2013

Nice clean well equipped apartment just a short walk from the bubble lift which takes you up into the vast skiing area of Alps D'Huez you can ski back at the end of the day . The swimming pool is small but nice and warm we just went once , the sauna was not working that day. the staff in the reception were pleasant and helpful spoke very good English . we had problems trying to get Internet connection in the apartment which you have to pay for it was terribly slow , but if you go to reception they give you a print out code and you can sit there and use it for free. Other reviewers have mentioned the fact that as the apartment is in a pedestrianised area you have to carry your gear all the way up which is not good and to be honest would put me off going back but everything else about it was fine .

  • Stayed: March 2013, travelled as a couple
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Thank liz101Worthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathrin S, Responsable commercial at Residence le Chalet des Neiges, responded to this reviewResponded 17 May 2013

Hello, thank you for your kind comments. We are pleased that you were happy with the standard of service we provide. We are sorry that the pedestrian area would put you off coming back in Oz. We try to be clear in the description of the village and its access to avoid that.
Nevertheless, we have other residence in Les Arcs and Val Thorens which have an easier access and could satisfy more if you wish to stay with Les Chalets des Neiges once again. Fell free to contact our booking service for further information.
Best regards, Le Chalet des neiges

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Reviews (79)
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18 - 24 of 79 reviews

Reviewed 3 March 2013

We booked a 3 bedroom apartment at the Chalet les Nieges via a private owner's website. Our holiday was early January and after ready TA, I felt I had a good idea of what we could expect. The apartment was clean, VERY well equipped and a fantastic location.

Yes, it is a bit of pain to drag cases up to the chalet but the ski in/ski out aspect makes it worth the effort. The view was breathtaking and we found the chalet staff to be very helpful. We tried to use the pool on Monday to find it was closed and managed to get in Tuesday only to discover it was really too cold to use for any length of time.

The market in Oz had a limited supply and would be expensive to use for all of your cooking if you are that way inclined. If you drive, there are so many hyper markets en route that you will be spoilt for choice. I prepared (and froze) several meals in advance and brought them in a cool bag. So easy to pop them in the oven or on the hob and you have a meal in minutes.

We really enjoyed the evening skiing as well as the street shows. The resort was lovely and clean and the locals very friendly. Both my daughter and I had private ski lessons with Annick at the ESF. She speaks impeccable English and is an excellent teacher. I would highly recommend her for any levels of instruction.

This was our first self-catering ski holiday (having used Esprit and Club Med for the past 6 years) and we were pleasantly surprised how relaxing it was. We are already in contact with the owner in hopes to book the same apartment next year.

  • Stayed: January 2013, travelled with family
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1  Thank Partyb16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013 via mobile

Eight of us, spanning 3 generations, have spent our 2nd fantastic half term in Oz, part of the Alpe d'Huez area. The sun shone & the snow was very good. We booked the tunnel & Chalet des Neiges through Peak Retreats & it worked very well. It unfortunately is an 8-10hr journey from the tunnel including breaks & the odd queue. But having skied in many resorts, Oz is the best resort that we have found for children as the chalet is ski-in ski-out through the small traffic-free village, ESF ski school meets right outside & there are good shops close (sadly meat only from the supermarket). The Chalet des Neiges apartments are in keeping with the wooden chalet style of the attractive, purpose-built village and are run by very friendly, helpful people. There is a swimming pool, sauna & restaurant but we have never had time to use them, but we did use the ice-rink on the last day. On some evenings there were street performers for the children.
There are 3 green runs & a toboggan run, with a magic carpet and 2 button lifts, plus 2 gondolas up to Alpe d'Huez(huge including lots of greens) or Mont Frais(1 red, 1 green and 5 blues).
Four of us are red/black skiers, one blue/red adult, one green/blue adult and 2 children (nearly 6 & 9 yrs). Last year the last 3 had private lessons but having taken the children for 12 lessons on a dry ski slope, Snowtrax, before we came, we risked putting four into ESF ski school. It was excellent for the children in spite of having 15 in each group, and they loved their teachers, made friends & passed their 1* and 2* respectively. They also took part in the ESF evening torchlight procession on the green runs. Their parents also enjoyed their level 1 & 2 groups, which were smaller, and often hilarious. The remaining 4 of us skied the reds mainly, plus the longest black in Europe(16km), the snow park and some red/black mogul fields. Something for everyone and we will be returning next year!

  • Stayed: February 2013
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2  Thank AnnHeather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathrin S, Responsable commercial at Residence le Chalet des Neiges, responded to this reviewResponded 4 April 2013

Hello! Thanks for your kind comments. We are glad that you appreciate the services offered by our residence and the resort. We look forward to see you again in Chalet des Neiges. Best regards.

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Reviewed 24 February 2013

Loved this place. Just got back from a brilliant weeks skiing. The resort is great for families, and the skiing was top notch. The Residence Le Chalet des Neiges is right in the middle of it. It has lovely apartments, with great facilities. Everything is great except for one little niggle. It is a bit of a schlep from the car park to the apartments, so unloading the car was a bit of a drag. But that really shouldn't put you off.

The view was great and the pool area is very nice too.

Definitely worth a visit.

  • Stayed: February 2013, travelled with family
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1  Thank Mattbradney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathrin S, Responsable commercial at Residence le Chalet des Neiges, responded to this reviewResponded 3 April 2013

Hello! Thanks for the positive feedback. We are happy that you liked the residence and the resort. Best regards.

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Reviewed 21 February 2013

We've stayed in Oz en Oisans three times. Last year was the first time we stayed in Chalet Des Neiges and we were so impressed that we chose to stay there again this February, and we can't wait until next year!
Compared to other ski apartments it is very spacious and comfortable. It's location is great - you can ski to/from the door. In winter the village is pedestrianised with the snow fall which is brilliant for the kids. It's true that you have to carry your luggage up from the car park but it is not as far as other apartments and there are public lifts so that is a small price to pay for a good place to stay. Comments about the staff not wanting to speak English seem at odds to our experience. Though we like to speak French, when we arrived the reception staff asked if we prefer to speak in French or English. In fact all of the staff were very friendly. We were given two bottles of wine on our first night after being allocated a larger apartment than the one we had booked. Logs for the fire were delivered to our door as was bread early in the morning. Fresh towels were delivered half way through the week. When we checked out we were told about discounts on booking for next year.
If you are looking for raucous apres ski, Oz is not the place for you. That's it's appeal. A small village with half a dozen restaurants/bars, one shop, a couple of boulangeries/patisseries and tabac. It has a charming, cosy and safe feel to it. But in winter the biggest bonus is that, compared to bigger ski resorts, there are no huge queues for the ski lifts. And from Oz you can access the whole of the Grandes Rousses ski area.
We would love to go there in the summer too.
One tip for driving there, or back to the airport, on Saturdays (main changeover day) - to avoid the huge traffic jam on the N85 from the motorway, take the Eybens to Vizille route.

  • Stayed: February 2013, travelled with family
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4  Thank CoxieandBaggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathrin S, Responsable commercial at Residence le Chalet des Neiges, responded to this reviewResponded 3 April 2013

Hello! We are very pleased that you were happy with the standard of service we provided. We look forward to you coming back for your next skiing holiday! Best regards.

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Reviewed 3 August 2012

We stayed in Residence le Chalet des Neiges for our ski holidays last winter.

The room was very nice, well decorated, everything you need in the kitchen. Great view from the balcony. Balconies them selves are very big.
You can ski from the door of the residence.
There is also a swimming pool, and a sauna, which is good after ski. However it seems that swimming pool is cleaned only at the beginning of the week, it becomes a bit dirty in the end of your stay.

In general, I think it is a very nice place for quite holiday.

  • Stayed: March 2012, travelled with family
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3  Thank visiteur_12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathrin S, Responsable commercial at Residence le Chalet des Neiges, responded to this reviewResponded 8 August 2012

Hello and thanks for your comment. Oz en Oisans is indeed a lovely resort and we are very proud of our Chalet des Neiges there.
Just to clarify, the swimming pool is cleaned every morning, but on Saturday it is true that we proceed to a very precise cleaning because there are no clients waiting for the swimming pool to open on Saturday morning.
Open to see you soon in Oz en Oisans

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Reviewed 18 January 2012

We stayed at Chalet for a week with 4 adults and 1 child in a 3 piece appartment. Clearly a 3 piece in France only has 2 bedrooms, which were of adequate size. We were able to squeeze in one of the beds from the living room in one of the bedrooms so we could put our daughterto bed while playing a game with the 4 of us. The kitchen was of a good size and alowed us to cook some meals. There are separte ski lockers on the first floor which allow you to either ski down to the gondola or into the village to drop of your kids for ski lessons. Reception staff was friendly but not very interested in speaking English. The followed up a few queries we had quickly and thoroughly. Appartment had a bath and a separate toilet.

All in all we were pleased with the size of the appartment and the quality and would come back. More likely to rent a bigger appartment though to have an additional bedroom.

Bread can be delivered to your appartment in the morning for prices lower than getting it yourself in the village.

Do not expect. very roomy appartment but the price you pay is good. One issue though is the fact that you cannot drive your car up into the village, you will have to carry your lugage up to the buildings, which is a bit of a hike. So pack cleverly, and remember that wheels do not roll well in snow.... backpacks are very suitable though.

  • Stayed: January 2012, travelled with family
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3  Thank Reisaapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathrin S, Responsable commercial at Residence le Chalet des Neiges, responded to this reviewResponded 8 August 2012

Hello and sorry for the delay of this answer.
We would like to thank you for the time you took to write this commentary, always very interesting for us.
If you plan to come back next winter, I hope you get your discount code at the reception when you left. If not, feel free to contact us here : info@chaletdesneiges.com
Regards,

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Additional Information about Residence le Chalet des Neiges

Address: Zone d'amenagement concerte Porte Tarentaise, 38114 Oz en Oisans, France
Region: France > Auvergne-Rhone-Alpes > Isere > Oz en Oisans
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Oz en Oisans
Price Range: £87 - £839 (Based on Average Rates for a Standard Room)
Number of rooms: 53
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Also Known As:
Residence Le Chalet Des Neiges Hotel Oz En Oisans

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