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“Not again”
Review of Voila Bagatelle

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Voila Bagatelle
Ranked #1 of 1 Hotels in Moka
Reviewed 14 November 2013 via mobile

What a place to get stuck in for 2 weeks. luckily we were able to move after one week. After arrival I complained about my room being dirty. i left and came back an hour later and the bathroom was a bit better. the next morning I again requested them to properly clean the place. The rooms are really small and no place to put your things. no bedside table. The breakfast is not great and every morning the same. The service is very bad. And the worst is that they dont have their own restaurant. After a long days work I dont always want to go to the mall to get food. You then end up eating junkfood. The tv system doesnt always work. Being a business hotel they dont accept Amex.... now that I dont understand

  • Stayed: November 2013
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3  Thank Lynn0416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoilaBagatelle, Manager at Voila Bagatelle, responded to this reviewResponded 19 November 2013

Dear Lynn0416,

Thank you for your constructive remarks and criticism on our hotel. Be sure the here above will be addressed in the shortest delay and corrective actions will be taken where needed.
We apologies for carpet and shower cubical not being cleaned to your expectations and standards. A remedial training have been given to the housemaid looking after you at that time.

The hotel does have an internet protocol TV system which is currently not 100% reliable and we are constantly working with our service provider from RSA to ensure uninterrupted content.

In the meantime, as you may have seen on our website we have different size of rooms. Our Corner Studios would be more appropriate for longer stays. Also note that our restaurant only serves hot breakfast and a light lunch as you do have a few options in the mall (15 metres from the hotel), from the fast food to the fine dining Indian restaurant. The full breakfast menu in online and should you have any other requirements we would have appreciated your feedback whist at the hotel.

Currently due to high charges AMEX is not accepted at the hotel, we are currently in negotiation with them and we are hopeful that AMEX will be available for customer payments in a near future.

I would like to thank you again for choosing our hotel and I hope that you will give us the opportunity to welcome you back.

Please feel free to contact me at any time, should you wish to come back or for any assistance,

My best regards,

Vincent.

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273 - 279 of 406 reviews

Reviewed 28 October 2013

if you want a new modern and conveniently located hotel for buisness in Mauritius then look no further.
Staff are friendly.
Rooms are smaller but more than adequate.
Downside is no pool or gymnasium but then you cant have it all.
Breakfast is simple but adequate.
Having the best shopping mall in Mauritius right next door is a big plus.
And the Flying Dodo restaurant bar next door is very good too.
Overall 7/10 as the internet broke down for over 12 hours which was very annoying

  • Stayed: October 2013, travelled on business
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1  Thank Hotmcrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoilaBagatelle, Manager at Voila Bagatelle, responded to this reviewResponded 19 November 2013

Dear Hotmcrod,

Thank you for your nice review of the hotel and I am glad to see that you enjoyed your stay at Voila Bagatelle.

We indeed don`t have a pool and a gym but the concept of the hotel is to guarantee you the best price by cutting these services and facilities that you don`t or rarely use.

Our opologies for the interruption of our internet services for a few hours. I can ensure you that those are extremely rare and should they happen, we usually react immediately.

Thank you again for your kind remarks and looking forward welcoming you back at Voila Bagatelle.

Kind regards

Vincent.

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Reviewed 21 October 2013

Was there in a group of 5. Business purpose & its a very nice place. Friendly staff. Very close to the bagatelle mall where we got to enjoy some very nice restaurant. It's a little bit far from the main attraction on the island. Breakfast was normal, but having the same thing for breakfast daily is quiet boring. Could have at least offered some omelette. But above all its a great place with some very good staff. Really enjoyed it.

  • Stayed: September 2013, travelled on business
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2  Thank DavinB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoilaBagatelle, Manager at Voila Bagatelle, responded to this reviewResponded 19 November 2013

Dear DavinB,

Thank you for the nice review of Voila Bagatelle. I will gladly share this comment with all the team.

I would also seize the opportunity to inform you of our upgraded breakfast since October this year. We do offer a full hot breakfast.

I look forward welcoming you at the hotel very soon.

My kind regards,

Vincent.

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Reviewed 9 October 2013

We where booked into this Hotel on our stay in Mauritius by the company we where working for they had never used it before. We where greeted by very friendly staff at reception and they could not have been more helpful. The room where clean and large with everything you could want. Breakfast was at 6.30 a good time for us as we had an hours drive to work, a good variety of food to get you going in the morning. No bar or restaurant but just a minute out the Hotel there was every type of Restaurant and food you could ask for. All in all a very nice place to stay.

Stayed: September 2013, travelled on business
1  Thank Shaun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Voila B, Manager at Voila Bagatelle, responded to this reviewResponded 11 October 2013

Dear Shaun S,

We are delighted to read that you had a pleasant stay at Voila Bagatelle

Thank you for taking the time to write this comment.

Look forward to seeing you again soon.

Kind regards,

Vincent.

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Reviewed 4 October 2013

Rather futuristic in its concept and design. A good breakfast is provided whist the rest of your meals are next door in the Mall. By far its best attraction is its proximity to the Flying Dodo brewery/bar. Everything else about the hotel - comfort, wifi, etc etc has all been said before in previous reviews. Definitely for the business traveler or very intimate friend/partner.

Room Tip: At the front is quieter
See more room tips
  • Stayed: November 2012, travelled on business
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2  Thank KucheKuche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Voila B, Manager at Voila Bagatelle, responded to this reviewResponded 11 October 2013

Dear KucheKuche,

Thanks for your nice post and happy to see that you`ve enjoyed the ambiance of the Flying Dodo brewery next door.

Looking forward to welcoming you again.

Kind regards,

Vincent.

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Reviewed 1 October 2013

As others have said a pleasant modern hotel in the centre if the island attached to the new shopping Mall and eatery centre
The bed was very comfortable and the workspace etc fine. I liked the shower but its true there is no privacy..not an issue really
Breakfast cold. Just OK but the shopping centre food court has a variety of outlets. No other food available but not an issue as a huge choice next door
My gripe is no hairdryers. It may seem a small point but for us women who travel for work drying our hair is important. When I asked I was told they had two for general use but they were not available the whole time I was there so I had to buy one from the budget outlet shop nearby
Internet was patchy on occasions but generally OK the shopping centre wifi is free and fast too
It would have been four star except for my wet hair

  • Stayed: September 2013, travelled on business
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3  Thank gwynethh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Voila B, Manager at Voila Bagatelle, responded to this reviewResponded 11 October 2013

Dear Gwynethh,

Thanks for your comments and glad to see that you `ve enjoyed your stay at Voila Bagatelle.

I am sorry to read about the hairdryer. Rest assured that the issue has been addressed and that we do have more hairdryers in case our clients need them. May I also recommend you to book a Great view Ladies for your next stay ? This room category is equipped with a hairdryer, magnifying mirror, double door security, iron and ironing board.

Please also note that we are now offering a full hot breakfast.

Looking forward welcoming you very soon at Voila Bagatelle,

Kind regards,

Vincent.

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Reviewed 20 July 2013

Albeit a budget hotel, nice service and decent room, I remember this as an interesting experience because I made th emits take of inviting a friend over and things got pretty tricky because the toilet and bathroom is separated from the bedroom area by a completely see-through glass partition. It's great for a solo traveller, great for couples who do everything together but definitely not for couples looking for a little break from each other once in a while!

Stayed: June 2013, travelled on business
3  Thank Globe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Voila Bagatelle

Address: Bagatelle Mall of Mauritius, Moka, Mauritius
Phone Number:
Region: Mauritius > Moka District > Moka
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Moka
Price Range: £88 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Voila Bagatelle 3*
Number of rooms: 118
Official Description (provided by the hotel):
Mauritius' Only Value Hotel - Voilà Bagatelle is your ideal hotel accommodation choice in Mauritius for business, leisure & shopping; offering successful travellers an alternative experience. Reflecting the new spirit by which people live today, Voilà Bagatelle offers an affordable yet valued hotel experience in an efficient and relaxed atmosphere typical from this country. For shopping, holiday & business in Mauritius, our accommodation offers a fresh & welcoming experience of an unsurpassed worth. We have no ‘eyebrow-raising’ restaurant & bar bills; no frustrating internet charges; no swimming pool that you have no time to use & no unpleasant surprises at check out! Instead, at Voilà Bagatelle, you will only pay for the things you want; not for the things we think you need. We cater to those who want all the basics done exactly right – like a good night’s sleep on a great bed, a refreshing shower, instant & fast connectivity and a good breakfast to start the day! ... more   less 
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Also Known As:
Voila Bagatelle Mauritius/Moka

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