Being the best man at my brothers wedding over the the valentines weekend was a great privilege for me.
Unfortunately the staff at this wedding venue seemed uninterested in helping out, getting multiple food orders wrong at all tables and a complete disinterest from the staff and management when complaints were made.
when the wrong order was brought to the table they tried to make it out as the guests mistake and even tried to pass an ostrich fillet off as a piece of fish with one of the bride maids.
i believe the place has amazing potential and is a absolutely beautiful setting to get married but there are other places in the area with the same views, LOOK AT ALL OTHERS FIRST.
also the rooms are a very long way from the main bar and restaurant area, a driver was offered for the guests of which there was roughly 80, so a wait of roughly 35-45 minutes for your ride was normal. the bar staff were also charging some guests for drinks that were covered in the wedding party and pre paid for.
this i think will be the first of a few reviews from the same party.
i don't think any will be particularly kind about the service of this supposedly 4 star venue.
- Also Known As:
- Woodridge Country Hotel South Africa/Balgowan, KwaZulu-Natal