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“Total Chaos”

Durham Dales Centre Tea Room
Ranked #2 of 2 Coffee & Tea in Stanhope
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, Cheap Eats
Dining options: Lunch, Breakfast, Brunch, Highchairs Available, Outdoor Seating, Seating, Wheelchair Accessible
Description: The Durham Dales Centre is situated in Stanhope, Weardale in the heart of the North Pennines Area of Outstanding Natural Beauty (AONB). A unique venue with a range of attractions such as a tearoom offering homemade hot and cold meals, speciality coffees and teas, gift shops and speciality craft shops, gardens, visitor information, funtion room and business offices. The Durham Dales Centre is home to a great range of facilities aside from shops and the tearoom:
Durham, United Kingdom
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Total Chaos”
Reviewed 16 August 2014

I visited today with my mother and I have to say our experience was not a pleasurable one. I stood 10 minutes in the queue to place our order and then we waited another 20 minutes for the food to arrive - please note this was for a bacon, tomato and mushroom pannini not a cooked meal. I have been served food in restaurants more quickly. Additionally you are served your drinks when you place your food order - so your drink is either cold or finished by the time the food arrives. That said the food when it arrived was very nice. Also you are expected to clear away your crockery when you are finished - but there is no notice to tell you this - and today it was impossible to do this as the area where you are supposed to clear to was full to overflowing and there was no space available...we won't be

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

Visitor rating
    20
    25
    10
    7
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hexham, United Kingdom
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“excellent !!”
Reviewed 10 August 2014

Had a drive out on a wet n miserable Sunday. We often call to the Dales centre for lunch.The food was excellent, staff friendly, and a really good menu

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CAH24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
40 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“A great meal thank you”
Reviewed 22 June 2014

It is always difficult to find a good spot with a small child but the dales centre tea rooms has everything we needed, high chair, baby change, but most of all good cheap home made food. The cakes are nice, and the dinner was good. The small roast beef dinner fed me, and our daughter (luckily she eats all the veg!) Even a good veggie section for mum. If going on a Sunday get in early though.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BusinessDurham, Manager at Durham Dales Centre Tea Room, responded to this review, 26 June 2014
Thank you for taking the time to leave lovely feedback - hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penrith, United Kingdom
Level Contributor
77 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Could be so much better”
Reviewed 17 April 2014 via mobile

This place has a fantastic location and is a lovely tea room but from ordering the food and receiving the food it seems less special than it could be.
Table service would be a huge benefit rather than being ignored in the queue whilst somebody else is served and then has to carry their own coffee to the table.
Just a few tweaks here and there could really make this a MUST VISIT place.

Visited April 2014
Helpful?
Thank Greatfoodseeker1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BusinessDurham, Manager at Durham Dales Centre Tea Room, responded to this review, 22 April 2014
Thank you for taking the time to post a review for the Durham Dales Centre. We have noted your comments and these will be passed on to the management team for action. Hopefully you will pay us a visit again sometime soon! Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool, United Kingdom
1 review
“sunday lunch”
Reviewed 15 December 2013

was invited here by a friend to have sunday lunch with her and her family we all decided on a roast beef dinner after waiting around 45 minutes for lunch to arrive we were told there was only 1 beef dinner left and would have to have pork then when it came it was cold and you could not even put folk through the cauliflower it was that hard the 1 yorkshire pudding on the plate was overcooked and the 1 roast potato was tasteless overall the food was very poor for the cost needless to say we did not stay for desert

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Barbb68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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