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Chance Hotel
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Reviews (185)
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All reviewsgreat locationbus stationvalue for moneyfengjia night marketstone's throwexpress shuttlepeanut butterhotel is excellentminute walkchinese styletaiwan hotelsbreakfast providedhotel is locatedwalking distancelocated nearbydecent breakfastplus point
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78 - 83 of 185 reviews
Reviewed 6 December 2009

I have stayed in lousy hostels/hotels all my life but the receptionist's pleasant attitude made the stay better and more comfortable but not in Taizhong's Chance Hotel (巧合大飯店).

The first sign of trouble started with the air conditioner in the hotel room. It was not working well and it made the room stuffy. I would have loved to open the windows but the moment I did, I got attacked by mosquitoes. Left with no choice, I requested the receptionist to check out the air conditioning for me, which they did after I made three calls to them. They checked it and realised there was indeed something wrong with the air conditioning but did nothing to salvage the situation DESPITE MY POLITE REQUEST to do something about it. All they said was to open the windows although I told them I did not want to for the said reason above.

Finally, I insisted on a change of room, which the receptionist refused to comply with at first but relented by saying he would consult with his supervisor. Finally, I was given a change of rooms. My nightmare, unfortunately, has not ended. They actually gave me a dingy and smaller room with black palm prints all over the walls and the toilet was not working properly. There are more complaints to this room but I think you get the point. A hostel would have been a hundred times better than this.

When I requested to change the rooms again, they were absolutely livid and refused to do so, on the pretext that it was the weekend and the rooms were fully booked. All I could say was nonsense. A tourist came in soon after and requested for a room without any prior booking and they happily gave her one IMMEDIATELY.

I wanted to check out of the hotel, even though it was late at night about 10pm but they refused to let me at first. In the end, I told them I would rather sleep at the lobby, which was far cleaner, by the way than stay in the room.

In the end, they opened up another room for me, which was windowless but just as dingy. The quality of the rooms they offered me was getting from bad to worse, just as their service attitude. One of the supervisors even complained that why I was changing from room to room even though I told them of the problem. It was not my fault they refused to listen to my complaints and keep giving the same lousy rooms, each one lousier than the next. I really regretted paying upfront for my 3 nights' stay there.

I forcefully insisted to check out the next day and that they should refund me the money for a day. The incident really left a bad taste in my mouth and I am NEVER going back there again, even if you offer me a room there for FREE.

Enter that hotel at your own risk or if you don't mind dirty walls with black palm prints, dirty toilets etc

  • Stayed: December 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
26  Thank ennuiville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: April 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018
Google Translation

Room Tip: พักห้องนอนรวมควรเลือกเตียงล่างจะสะดวกที่สุด
  • Stayed: March 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile
Google Translation

Stayed: March 2018, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018
Google Translation

  • Stayed: January 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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