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Plaza Hotel
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Reviews (234)
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All reviewsbus stationsun moon lakefengjia night marketrooms are smalljianguo roadroad noisesoy milktaiwanese porridgenanvery pleasant stayroom ratetaoyuan airporttaichung tra stationconvenient locationthe hotel staffwashing machine and dryerfew minutes walk
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67 - 72 of 234 reviews
Reviewed 13 April 2014

More of a generic remark than specific to the Plaza, but a warning to language challenged tourists like myself, no-one here speaks English or French and as no part of me speaks any form of Chinese, it was a real problem giving or receiving accurate instructions, directions, etc. (99% of taxi drivers do not speak one word of english)
That said the staff really try, and we did end up having a fantastic time in Taichung using the Plaza as our base. Rooms perfectly acceptable and good value at about AU$80 a double. We were close to the lift which was a bit noisy (the hydraulics more than the guests) Breakfast was included but we passed after the second morning, everything that was cooked was saturated in MSG (plus god knows what else, but I suspect it all glows in the dark)) and even the usual safe standby of French patisseries simply too stodgily made to bother with. All in all very unhealthy food but hygienic enough, so no stomach upsets. They did serve sections of the crisp fleshy part of white guava which is really good (and also succulent leaves - which really are not). The foyer decor warrants comment. "Italian bordello meets Las Vegas kitsch." (although I hasten to add that I'm only guessing about what an Italian brothel looks like). Delightfully irrelevant plaster busts of miscellaneous Roman emperors and a curious onyx sphinx on a lump of wood, plastic wistaria flowering colourfully under the stairs, a baby grand playing itself, chintz draping on the stair balustrade and a doorman dressed in white coat with battered black leather cowboy hat, should give you the picture. Well situated, clean and friendly, so I have no real complaints.

Room Tip: Ask for a room away from the lifts and not too many floors up as lifts are really slow when it's busy.
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank RalphH334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this reviewResponded 26 April 2014

Dear RalphH334,

Thank you so much for staying with us and giving us feedback.
We highly appreciate your review and we are delighted for your comment.

We do deeply apologize for the meal we offered that made you feel dissatisfied. As you point out that our breakfast was not good enough, we have already informed our chef to improve its flavor.

Thanks to your criticism and advice again, it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

The best thing of this hotel is the location and the price ! i booked for a family room for 4 people. The price is reasonable and it includes breakfast as well ! The hotel is close to many restaurants and cool places. The place that look like a library and we can get ice-cream or and ex-bank that is turned into an ice-cream shop as well. The staff is very friendly and helpful ! you won't regret staying here !

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ladymook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this reviewResponded 9 April 2014

Dear Ladymook

Thank you so much for choosing our hotel and taking the time to write this comment.

We highly appreciate your feedback and we are delighted that you like our hotel.
Most important, we are so happy that your good comments to the staff's service and it is really support them to become better at what them do.
Hope the Plaza Hotel Experience could make the good memories in your Taichung trip.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

Stayed here in mid December last year. Would say that it is incredibly convenient, with it being located next to the train station. The rooms are decent, though I would suggest a thorough carpet cleaning and a change of the air filter systems (I could smell smoke in my room). Breakfast was decent, but it definitely wasn't fantastic. It is a decent hotel, with its chief plus as being right next to the train station. There is, however, room for improvement though.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
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    • Service
1  Thank thehonestfeedbacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this reviewResponded 29 March 2014

Dear thehonestfeedbacker

Thank you for staying with us and taking the time to write this precious review.

We do deeply apologize for the equipment we offered that made you feel dissatisfied. We will improve those problems as soon as possible.
As you point out that our breakfast was not good enough, we already inform our chef to make more choices and improve it.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

Stayed here 2 nights, double bed room. Rooms are small, but very functional. Bathroom large, but could use some storage shelf for toiletries. Lots of hot water.

Staff is very friendly and helpful. They are knowledgeable about the city and tourist sites; willing to help with restaurant recommendations and reservations.

Some rooms on each floor do not have windows, so ask for window room if that is important to you.

Only complaint: the room carpet needs a good cleaning or replacement.

Stayed: March 2014, travelled solo
1  Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this reviewResponded 15 March 2014

Dear Danmango

Thank you so much for choosing our hotel and taking the time to write this comment.

We do deeply apologize for the equipment we offered that made you feel unclean. We will improve this problem as soon as possible.

Most important, we are so happy that your good comments to the staff's service and it is really support them to become better at what them do.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

I had stayed in Plaza more than 3 times and each time it did not disappoint. I had stayed in a few other hotels in Taichung and found Plaza to be the closest to my heart. The rooms are small but clean and everything is adequate. The bed is comfortable and firm. Some rooms have no windows so if that is a problem, do make sure you ask for one with it during booking.

Lighting is very sufficient. Breakfast is not of a huge spread but more than enough for a good start. There is a gym at the basement, together with a business center but I had no time to try that out. There is a convenience store on your right when you exit the hotel, just 30m down. A local eatery serving simple local small dishes is along the same stretch as well.

The staff are very professional, efficient, polite and helpful. There is no problem keeping your baggage till check in time. The location near the bus station and train line makes transiting anywhere easy. This hotel is truly value for money. Will return again and again!

  • Stayed: February 2014, travelled with friends
    • Value
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2  Thank twofeathersSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this reviewResponded 10 March 2014

Dear twofeathersSingapore

Thank you for writing this very positive review, we truly appreciate your comments and we are delighted that you like us.

Most important, we are so happy that your good comments to the staff's service and it is really support them to become better at what them do.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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