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“Quiet hotel, good pool”

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Swissotel Resort Phuket Kamala Beach
Ranked #14 of 36 Hotels in Kamala
ChilliGarlic
Level 6 Contributor
163 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Quiet hotel, good pool”
Reviewed 25 July 2014

This is my second stay in this hotel. It's fairly cookie-cutter same same, with no particular features to make it a stand out. It is, however, quiet and therefore very suitable for families. Since the military coup in Thailand earlier this year, many small bars and restaurants around have been removed as they were illegal and on public land. That has made the local beach really quiet, but it's only a short walk into Kamala itself where there a restaurants aplenty. This is a quiet, good value place, nice for kids - there's a waterslide!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ChilliGarlic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 29 July 2014
Dear ChilliGarlic,

Many thanks for writing your feedback about your stay at the Swissôtel Resort Phuket. Thank you for having chose to stay again in our Family awarded resort. You will be happy to learn that we have plans to start refurbishing our rooms from this year and that we should therefore be able to offer you more particular features and have a very sunny modern look! Your explanation about the situation on the beach is a rather good tip for the Trip Advisor community.We remain positive that the current administration can find a solution to bring business back on the beach legally.
We would be happy to welcome you again for a third stay so you can check our refreshed rooms!
Sunny regards from Swissôtel Resort Phuket,

Gauderic H
Director of Operations
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (207)
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Kowloon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

The hotel is very nice especially for family vacation. Room is nice and service is very good. The staffs are polite and always with smiles. My kids especially enjoyed the swimming pool very much. A good hotel for relax.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 29 July 2014
Dear Jennifer,

Many thanks for posting your review about your stay at the Swissôtel Resort Phuket! We are delighted to read that we were able to offer you great family vacations and that you could fully relax while your children were enjoying our numerous activities!
Our Team Members thank you very much for your warm words regarding their service quality.
We look forward welcoming you again for a future stay at the Swissôtel Resort Phuket.
Sunny regards,

Gauderic H
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

Service was great, ambience was good, set u on a holiday mood quite quickly. Travelled w 2 young kids. They extremely enjoyed the pool, which is right outside the room and definitely the kids club.
Only 1 Bathroom in 2 bedroom suite and size was a bit too small, luckily we were so near the lobby and we could use the lobby toilets. Some convenience stores right outside hotel where u can fix ur simple groceries and get massage.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank Sze Mian Pamela Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 29 July 2014
Dear Sze Mian Pamela Q

Thank you so much for taking the time to share your feedback about your stay at the Swissôtel Resort Phuket. Our Team Members feel very much rewarded by your comment about their service quality! Our Kids World and beautiful lagoon pool with its water slide always have a great success with the little ones.
We would be happy to accommodate you again for a future stay.
Sunny regards from the Swissôtel Resort Phuket,

Gauderic H
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 July 2014

Stayed here for 3 nights recently and found it to be very clean, quiet and relaxing. There are activities for the kids and swim up bar for mom and dad. Kamala beach is undergoing quite a bit of renovations now but should be very nice in near future. The breakfast buffet is excellent value and large variety of Asian as well as Western style food and fruits.

Room Tip: Choose pool terrace suite.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank AsiaTr0tter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 22 July 2014
Dear AsiaTrutter

We would like to thank you for sharing your great feedback about your stay at the Swissôtel Resort Phuket! We are delighted to read that you enjoyed your short stay with us and that both your kids enjoyed our Kids World and water slide and you enjoyed our poolbar. Kamala Beach is indeed currently experiencing changes, but most probably for the very best in a near future.
We would be happy to welcome you again for a future stay.
Sunny regards from the Swissôtel Resort Phuket,

Gauderic H
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Meath
Level 6 Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 July 2014 via mobile

Only stayed one night here as a stopover. Nice 2 bed family room on the second floor. Slight smell of damp but this was attended to on reporting it. Pool was fantastic with a water slide and games for the kids. Food was really really good and staff were excellent. A good experience all round.

Stayed July 2014
Helpful?
1 Thank CluckerJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 22 July 2014
Dear CluckerJones,

Thank you very much for your feedback about your short stay at the Swissôtel Resort Phuket. We are happy to read that you enjoyed very much your night over with us. We can only guess that your children were probably pretty sad to leave our wonderful waterslide and Kids World. Sorry for the small smell problem you experienced upon arrival, and thank you again for having reported it, so we could fix it.
We would be happy welcoming you again, maybe for a longer stay?
Sunny regards from Swissôtel Resort Phuket,

Gauderic H
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 July 2014

For the extra cost get the pool terrace rooms, there are no lifts here. It was so nice to go from room to pool when on same level especially with young kids. I would recommend this hotel. Some distance from Patong Beach and taxis are expensive here 500 baht each way in a Tuk Tuk.


  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
2 Thank Eddy31043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 22 July 2014
Dear Eddy31043,

Thank you so much for taking the time to share your feedback about your stay at the Swissôtel Resort Phuket. It is great to read that we were able to provide you full satisfaction with our resort and services. Indeed our pool level rooms are great if you have small children. The distance to Patong provides us our quiet atmosphere, but is still manageable, as only 15 minutes by Taxi of Tuk Tuk are necessary to reach it. You'd be pleased that the Taxi situation is improving well and fast due to the current focus of political authorities on it.
We would be happy welcoming you again for a future stay.
Sunny regards from the Swissôtel Resort Phuket,

Gauderic H
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highbury
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014

Our first time in Phuket with 3 children (16,14 & 9) and this resort proved to be an excellent choice. Extremely friendly & helpful staff who took pride in their work, lovely facilities, very very clean and well maintained. Great food / drinks choices. Much quieter than Patong area which was exactly what we wanted. Will stay at resort again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
2 Thank Andrew & Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauderic H, Manager at Swissotel Resort Phuket Kamala Beach, responded to this review, 22 July 2014
Dear Sue and Andrew,

Thank you so much for your lovely feedback about your stay at the Swissôtel Resort Phuket. It is always a great pleasure to read that you had such a great time with us and that the Team Members were able to give you a great taste of what is the Thai Hospitality. Your comment about our location defines us well: away from the hustle of Patong, but still very conveniently located 15 minutes from it, with a Tuk Tuk ride.
We will be delighted welcoming you again for a future stay.
Sunny regards from Swissôtel Resort Phuket,

Gauderic H
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Resort Phuket Kamala Beach

Property: Swissotel Resort Phuket Kamala Beach
Address: 100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Swissotel Resort Phuket)
Phone Number:
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kamala
#7 On the Beach Hotel in Kamala
#9 Romantic Hotel in Kamala
#13 Luxury Hotel in Kamala
Price Range (Based on Average Rates): £
Hotel Class:5 star — Swissotel Resort Phuket Kamala Beach 5*
Number of rooms: 180
Official Description (provided by the hotel):
Located on Kamala Beach just 30 minutes southwest of Phuket International Airport, Swissotel Resort Phuket is the ultimate resort retreat for friends, families and small groups seeking relaxing beach holidays. Designed for the discerning, modern traveller, Swissotel Resort Phuket offers a choice of one, two and three-bedroom suites. In addition to natural sun-kissed beaches and turquoise seas, the resort ensures the comfort of each guest with an extensive range of facilities including several dining options, a lagoon-style swimming pool, spa and fitness centre, Kids World and a wide array of recreational activities. For a corporate meeting, wedding or gala event the selection of eight meeting rooms, with capacity for up to 150 persons can be styled to suit personal tastes and requirements, while the event management team will ensure that world renowned Swiss hospitality and reliability. ... more   less 
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Also Known As:
Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala
Courtyard Phuket Kamala Beach
Swissotel Resort Phuket Kamala Beach

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