We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good Service with nice place” 4 of 5 bubbles
Review of The Pe La Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Pe La Resort
Ranked #15 of 36 Hotels in Kamala
Certificate of Excellence
Hong Kong, China
1 review
“Good Service with nice place”
4 of 5 bubbles Reviewed 1 January 2014

My girlfriend and I spent 5 days in this hotel, and when we took car to airport after the last meal there, we left one handbag. Thanks to Cici who called us timely, otherwise there would be great trouble faced with us. I appreciate their working ethics.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank YKCCHEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 5 January 2014
Happy New Year to you both and thank you for taking the time to write a review on your stay with us. It was a pleasure to meet you both and to have you as our guests and on behalf of my staff, we are very pleased you enjoyed your stay and that we were able to assist in ensuring you had all your belongings, when you checked out.
Wishing you all the best for 2014
Phil Seal Owner/Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

374 reviews from our community

Traveller rating
    269
    88
    11
    3
    3
See reviews for
138
135
16
7
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 January 2014

Firstly, I want to take this opportunity to thank all the working staff for their excellent service. They are always ready to help with a smile.
We went as a family of six and booked 2 bungalows, overlooking the swimming pools. The bungalows were fronted with a garden, which I do not experience in high rise residences in Singapore. So our first impression were "wow"!!! All the arrangements were made as our requirements.
The very first lunch were at the resort restaurant, with authentic Thai food. Delicious!
Rooms were spacious and clean.
We booked a day trip round Phuket using the resort car. The staff who accompanied us to the various places of interest. Highly recommended!
Overall, the resort is the place to relax, away from the busy beaches. Staff service were indeed excellent.
Would definitely recommend this and go back again. Thank you!

Room Tip: Choose the bungalow 1 which overlook the garden and pools.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank BarryKool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 4 January 2014
Thank you so much for your review and your recognition of my hard working team. I am very proud of them all and when we get a review such as yours, we pass on the guests complimentary words, so they know they are appreciated. To know you would come back again is also a wonderful, as there is over 1000 hotels and resorts on Phuket Island, so it is a huge compliment for our Resort, when guests say they want to come back.
We all like to wish you and your family a happy healthy 2014 and hope to see you back again next year
Phil Seal Owner/Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 December 2013 via mobile

We stayed in a bungalow this December and really enjoyed ourselves. The resort is a short walk to the beach and nicely tucked away from the bulk of Kamala beach yet still easy to get to restaurants at night. The bungalow was lovely and spacious and the service was great. It's a smaller, more personal solution at Phuket.

Stayed December 2013, travelled as a couple
Helpful?
Thank audab0ut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 4 January 2014
Hello from Royal Embassy Resort. Thank you for your review and your kind words about your stay.
To know you enjoyed your holiday here, is very rewarding to myself and my team. This year we set ourselves a goal to try and give all our guests the special service that Thailand is so famous for. Having only 20 rooms helps us tremendously in ensuring our guests not only have a good time, but that we try to meet all their exspectations with their holiday with us.
Have a great 2014 and just to say it was a real pleasure having you as our guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hook, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 December 2013

We stayed in a one bed apartment and it was huge with a large balcony overlooking the pools and lovely tended garden. We met up with our son, his partner and our two year old grandson from Australia, they upgraded to a two bed apartment that was very spacious. Phil the owner and his staff were brilliant, nothing was too much trouble. We wanted to do a half day sightseeing trip and we were offered the hotel vehicle and driver as a guide at a much cheaper rate than the local taxi`s. The free shuttle service to the beach was also useful.
We ate a lot at the hotel as the choice of food was excellent and the prices were very good there was also room service at no extra cost.
The only downside and this has nothing to do with the hotel was a nearby mosque calling people to pray about five times a day.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank colin c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 4 January 2014
Thank you so much for taking the time to write a review on Tripadvisor and for your wonderful comments about my team and I. It was a real pleasure to have you and your family as our guests and so nice to know that you all enjoyed your stay. The mosque is an ongoing struggle, we have met with the local municipality and discussed the idea of turning the sound down a little on the early morning prayer, however the response has been negative so far. The speakers on on about every 4th lamp post in Kamala, so there is no escaping from it, however some guests say, they find it quite soothing to listen too and many must be better sleepers than you or I, as they say they have never have heard the early morning call. We will however not let this matter sleep ( excuse the pun) and along with other hotels, will continue to look for a solution.Hope to see you back again one day.
All the best to you and your family for 2014
Cheers Phil Seal
Owner/Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

Good value for money hotel. We chose the bungalow one bedroom accommodation and it was spacious, clean and comfortable. Service was very friendly and you must make use of the on site spa and wonderful massage therapists. We will come back!

Stayed December 2013, travelled with family
Helpful?
Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 4 January 2014
Great to know you enjoyed your stay and that our massage therapist rated so highly with you, I have already passed on your comments to her,. Nice to know also, you intend coming back again, one day, that is the most rewarding comment, we can possibly get from a guest, particularly as there is over 1000 resorts or hotels on Phuket Island. Please contact us direct when you wish to come back so I can ensure you receive the best possible service.
Phil Seal
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

This was our first trip to Thailand. We were visiting friends who live there and although they could have arranged accommodation for us we liked the look of this small hotel online. We e mailed before arriving and arranged a taxi to pick us up. The driver was there waiting on us , cost was about £18.00 well worth it. On arrival we were greeted by the owner Phil and shown to our bungalow, as we arrived late at night it was nice to be treated so well. The one bed roomed bungalow was excellent, minibar, very reasonably priced, flat screen tv and great air conditioning. Really clean and maid service every day, no matter when you got up the room was cleaned. Very friendly staff and always glad to help. The meals were excellent, breakfast lunch and dinner with extensive menu. Nice classy and comfortable, you can have room service at no extra charge. Not near the beach but the hotel runs a courtesy bus daily, in fact wherever you want to go they will arrange transport. Took us into Patong for £6.00. The pool area is lovely and plenty of sun beds, drinks and food served poolside. Jack the pet rabbit roams around the garden and likes to be petted. The staff are always around, never intrusive but always there and nothing is a bother, so friendly. Phil who owns and runs the hotel is excellent, helpful and informative and friendly. There are a lot of five star hotels in Phuket where you can stay but this wee gem is well worth a visit. Having your own wee bungalow was great, shut the curtains at night and enjoy all the privacy with all the service of a hotel, no noise, not hundreds of other people sharing your living space. Had a great holiday and will definitely re visit.

Room Tip: We stayed in bungalow b3.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank looby1876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 4 January 2014
Thank you so much for taking the time to write a review and for your wonderful comments. Next time we have a team meeting, I will be reading your review and others, ( translated by Aree) as money or recognition, is the best motivational tool possible for them. They all get a real kick out of comments made about them, regardless if it is about the restaurant, housekeeping or just overall service, or all three, as you have done, so thank you for including them in your wonderful review. Nice to know you intend coming back again one day, I am sure the team will pretty much be the same, as all of them except one, has been with me over a year now.
Wishing yoy a happy and healthy 2014
Phil Seal
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

in the beginning it was quite disappointing as the resort did not look very nice. The pools were very small, the room did not look very comfortable, and there was no free shuttle to Padong, and only 2 shuttles everyday to Kamala beach. And the wifi in the room was poor.

However, it turned out to be a very pleasant stay, the staffs were extremely nice and with excellent service. And it was just ten minutes walk from Kamala beach. Although it took around an hour drive to Padong, Kamala was a very quiet and peaceful place without many tourists.

On the other hand, although there were only 2 small pools inside the hotel, it was quite relaxing and definitely not crowded. Good to spend some times in it.

Overall it was a cool and cheap resort to stay, but better not having very high expectation.

Room Tip: The apartment with kitchen is nice, big enough for 5 people (2 rooms for 4 people plus one extra bed...
See more room tips
  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank kc_yeung86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrroyalembassyresort, Owner at The Pe La Resort, responded to this review, 4 January 2014
Thank you for your review on your stay at Royal Embassy, its good to know that after your initial disappointing, that after a short time you ended up enjoying yourself with our service and facilities.
Regarding the two disappointing points you made, we only have 20 apartments or Villa's so I was surprised you thought our pool size was not big enough, as my pool maintenance company say most similar size hotels on Phuket Island, their pool are smaller than ours, plus we do have a children's pool as well. The free transport to Patong unfortunately is not an option, the Taxi's and Tuk Tuk's allow us to provide free transport around Kamala only, we would need a special license and permission from the taxi company to venture out of Kamala and currently the Phuket Island taxi's have to much power, so it is not possible, I'm sorry to say.
Good to know however, that overall you enjoyed your stay with us. Wishing you all the best for 2014 From the team at Royal Embassy Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kamala hotels
1.3 mi away
Novotel Phuket Kamala Beach
0.6 mi away
Hyatt Regency Phuket Resort
1.6 mi away
U Zenmaya Phuket
U Zenmaya Phuket
#3 of 36 in Kamala
4.5 of 5 bubbles 503 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Kamala Beach Resort (a Sunprime Resort)
0.7 mi away
Kamala Tropical Garden Hotel
0.5 mi away
Cape Sienna Hotel & Villas
Show Prices
Show Prices
Show Prices

Been to The Pe La Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Pe La Resort

Property: The Pe La Resort
Address: 10 / 33 Moo 6, Kamala, Kathu, Phuket 83150, Thailand (Formerly Royal Embassy Resort & Spa)
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Kamala
#3 Romantic Hotel in Kamala
#14 Luxury Hotel in Kamala
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Pe La Resort 4*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, HotelsClick and HotelQuickly so you can book your The Pe La Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Embassy Hotel Kamala
Royal Embassy Resort And Spa
The Pe La Resort Kamala, Phuket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing