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“Amazing stay” 5 of 5 bubbles
Review of The Bell Pool Villa Resort Phuket

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The Bell Pool Villa Resort Phuket
Ranked #6 of 36 Hotels in Kamala
Certificate of Excellence
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing stay”
5 of 5 bubbles Reviewed 2 August 2014 via mobile

Myself and my hubby spend our last 3d 2n in phuket in this villa. We arrived 2hours early before check in time, our villa is not ready yet, however the staff name "Beer" manage to arrange a villa for us to relax at living room meanwhile waiting for our villa to be ready. Our villa was ready 3hrs later..when we enter to the villa, our bed was decorate with roses to welcome me and my hubby... we inform the hotel in advance that we are going to celebrate our anniversary and birthday during this stay. My hubby was suprise to receive the cake arranged by the hotel even though it did not turn up as I hv plan earlier, still thanks vwry much to "Beer". She been a caring butler and take care of us during our stay. We also take hotel limo disposal to went to Phuket attractions. A inhse driver, if not mistaken is "Noi" did a great job. Simple description on him if I mistaken mentioned the name..he is thin guy with friendly look and greet you whenever he saw you in the villa... he did a great job of bringing us out to town. If you are looking for attractions, you can hv a drive by him. Overall, the villa is vlean and we love the pool with the floating beanie. A great privacy we have in the villa and we will be back again for sure!

Stayed July 2014, travelled as a couple
Helpful?
3 Thank PP1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 6 August 2014
Dear Jenny T,

Thank you very much for posting about the experience of your stay with us to share with other readers.

It is fantastic to hear that we were able to take care of you and that you could enjoy your special double celebration here at The Bell Pool Villa Resort.

It is very kind of you to mention Beer and Noi and we are thrilled that they were able to take care of you throughout your stay. Our team always do their best to make sure our guests are happy and it is great to hear how much you appreciated their attention. We will be sure to pass on your comments to them and thank you for acknowledging their endeavours.

We also thank you for commenting on the cleanliness of our villa and our housekeeping team work tirelessly to do a grand job of making the villas fresh, clean and comfortable for our guests.

Again, as previously commented on by so many guests, the pool is a feature that is without doubt a main attraction of a stay here. The floating beanie is an extremely popular new addition to our resort and we are delighted that you enjoyed this as well as the privacy the villa offers too.

We are looking forward to welcoming you back once again for another ‘amazing stay’ and thank you again for your lovely review.

Warmest regards from sunny Phuket.
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494 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

where shall i start from? My friends and i traveled to phuket for the first time.We enjoyed our stay at Bell pool villa more than our outside plans like shopping and etc.We dont want to leave the villa cause its so nice and amazing.The private pool is so big and enjoyable.We made so much of noises , blasting music away. we were very happy with your treatment at your facilities during the stay.
We could see from day one that the villa service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Thank you especially for being aware of our requirements.I have to thank Mr guido Dignani. He took care of us so much, He even came up to us and ask us if everything is good.He is so caring.
We dont have to go out and find for good foods because the villa food is awesome.
Its for sure i will be coming back and staying more longer.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank SgHAYATHRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 5 August 2014
Dear SgHAYATHRI,

Thank you very much for posting a review of your recent stay with us and we are delighted to hear of how much you enjoyed your time at The Bell Pool Villa Resort.

As a first time visitor to Phuket it is wonderful to hear that the villa in itself became the focal point for your trip and that you felt so comfortable that you didn't want to leave!

The large infinity pool is something that guests comment on frequently and it is wonderful to be able to swim in your own private pool both during the day and at night.

It is also very kind of you to comment on the service that was provided for you and your friends and that you much enjoyed the personal encounters with Guido as well as the rest of the team. We always try our best to make each guest’s stay as memorable as possible and it is wonderful to know that you were taken care of in a way that truly impressed.

We also thank you also for your comment on our ‘awesome’ food’ and have already passed on your praise to our kitchen team who always take great pride in the food they serve. They were so happy to hear how much you enjoyed their offerings.

We are certainly looking forward to your return in the near future and to welcoming you back to our resort of which we are all very proud to be a part of.

Until then, all the best from everyone here at The Bell Pool Villa Resort.
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australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

My husband and I recently stayed at the Bell on our honeymoon in June and it was amazing! We arrived early in the morning after a 12 hour flight and our villa was not ready for occupancy. Our Manager Guido immediately organised for us to stay in another villa so we could relax. In fact Guido and his team continued to impress us immensely during our 6 day stay. My husband caught the flu during our stay and Guido allowed one of his staff to accompany us to the doctor so she could translate. Furthermore, it was my husband's birthday on the last day of our stay and Guido helped me organise champagne and cake to be delivered to our villa as a surprise. He also added flowers as a special touch! The villas are very well equipped, and the infinity pool is most impressive. If you enjoy privacy, great service and food, this is the place for you.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kimm10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 4 August 2014
Dear kimm10,

Greetings from all of us here at The Bell Pool Villa Resort and thank you so much for the wonderful review which you have posted.

It gives us great pleasure to know that the extra lengths taken by Guido and our team ensured that your most special of occasions was one that will never be forgotten.

Whilst we strive to have our villas ready for guests for early arrivals this is not always possible but we will always try to accommodate in any we can and it is great that you were able to relax after your long flight.

As travellers ourselves we fully understand there is nothing worse than feeling ill when abroad so we are always more than happy to help our guests in any way and are glad we could assist with your husband’s case.

We also know how important celebratory occasions are and it was our pleasure to be able to help you create a wonderful and long-lasting birthday memory.

We are extremely pleased that you enjoyed the villa and the ‘impressive infinity pool’ and that the privacy and service provided was something that you will remember for many years to come.

Thank you again for your lovely review and on behalf of everyone here at The Bell Pool Villa Resort we would also like to once again congratulate you both on your recent marriage. We very much look forward to welcoming you back to our ‘fabulous villa and resort’ again in the near future.

Kindest regards,
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Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 30 July 2014 via mobile

Really amazing resort,16 villa each with three bedrooms and a big private pool.all amenities u r looking for r there,on top ur butler at ur service24 hr via a mobile provided uopn check in
free shuttle to most attractions
most quiet place in phuket
walking distance to many restaurants and Thai massage shops

Stayed June 2014, travelled as a couple
Helpful?
3 Thank buhamanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 3 August 2014
Dear buhamanni,

Thank you very much for posting your recent review of your stay here with us at The Bell Pool Villa Resort.

We are delighted to know that you thoroughly enjoyed your experience and that the villa, private pool, amenities and butler service lived up to your expectations.

It is also nice of you to comment on our complimentary scheduled shuttle service and that it helped to enhance your stay and was convenient for your needs. Whilst many, like yourself, enjoy the walk into Kamala town we understand that for others it is not always possible so we do our best to make sure that our valued guests can enjoy the local amenities by offering this shuttle service. We also provide complimentary bicycles which are again very popular and allow guests to explore the beautiful surrounding areas.

We certainly agree that the resort is very peaceful and this is one of the attractions of a stay here at The Bell Pool Villa Resort and what our guests greatly enjoy during their time here.

Once again, thank you for your kind review and we look forward to welcoming you back again soon for another ‘amazing’ stay.

Warmest regards,
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

This has been a long time coming

I've wanted to write this since forever but some or the other thing has happened which delays the plan
So I stayed with my friends at the bell in the month of May 2014.
It was one of the most amazing experience I've ever had.the resort manager Guido will make you feel at home. He shares an amazing rapport with his customers.
The resort is just amazing. Secluded and serene.
I will definitely come again with my family so that they can experience what I experienced.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank satakshi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 1 August 2014
Dear satakshi2014,

Thank you so much for your lovely review and it is wonderful to know that your stay here at The Bell Pool Villa Resort is still in your thoughts even though it was a few months ago now.

We always appreciate hearing from our guests and we are thrilled that you had ‘the most amazing experience’ during your stay. We always try to ensure our guests have a great stay and we are delighted that you enjoyed the service provided by Guido and our staff and that the resort lived up to your expectations.

We look forward to welcoming you and your family back again in the near future and will do our utmost to provide them with the same ‘amazing experience’ that you encountered.

Once again thank you for your review and we can’t wait to see you again.

Warmest wishes from a sunny Phuket!
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1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 July 2014 via mobile

My friends and I travelled to phuket first time and we stayed in bell pool villa.this is the best play to rest and relax.villa was very spacious.there were no pests around.5 thumbss for the villa manager guidio dignani, he took care of us very well.the food there is excellent.we will definitely come back.

Stayed June 2014, travelled with friends
Helpful?
8 Thank Gejapiriyah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 29 July 2014
Dear Gejapiriyah G,

Greetings from a sunny morning here in Phuket and thank you very much for your lovely review.
It is always a pleasure to hear that a first trip to Phuket is a memorable one and even more so that we were able to be a big part of this.

Our resort takes pride in being able to offer peace and privacy to our valued guests and it is wonderful to know that you were able to get the much needed R&R that you were looking for during your stay.

It is also very nice to read your comment that you had no issues with pests as we really do try our very best to minimize this but of course being situated in a tropical and natural environment it is not always easy.

Thank you also for your comments about our Resort Manager Guido and it is wonderful to know that you appreciated the special service our staff always aim to provide.

We are also delighted to hear that you found the food to be ‘excellent’ and will ensure that our kitchen team are informed of your comments.

It always gives us a great deal of satisfaction and to know that we are doing something right when a guest tells us that they will ‘definitely come back’ so we really do look forward to welcoming you once again and providing you with another ‘irresistible’ stay! Please also make sure that you contact our reservations department as we are able to offer you a special discount as a returning guest.

Until the next time, thank you again and on behalf of all the staff at The Bell Pool Villa Resort we would like to wish you all the best for the rest of 2014.

Best wishes,
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

The hotel is very nice. Excellent private pool and room. However the service is more a four star hotel. The apple tv wasn't working. Room service food was average and we asked for a take away breakfast and it arrived late and missing some orders. However this is a very good valie hotel and I would recomend it for someone looking for a nice time.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Cdesegovia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBellPoolVilla, Manager at The Bell Pool Villa Resort Phuket, responded to this review, 26 July 2014
Dear Cdesegovia,

Greetings from The Bell Pool Villa Resort and many thanks for taking the time to review us as we really do appreciate your feedback. We are very pleased that you enjoyed the ‘excellent villa’ and ‘amazing pool’ and as this is something that our guests frequently comment on, it is great to know that you also found this to be the case.

We would like to apologise about the trouble you had with the Apple TV and have informed our onsite IT team to look into this immediately so that future guests do not have a similar experience.

It is with regret that you found the food served in the villa to be ‘average’ as we have been receiving very positive feedback from guests about the quality of our food but rest assured we will talk with our kitchen team and do everything possible so that the dishes served leave our guests fully satisfied.

In regards to the take away breakfast, we apologise for the tardiness and have spoken with our F&B team to ensure that we improve this aspect.

All being said, we would like to thank you again for choosing to stay with us and it is lovely to know that despite the issues you had that you felt the hotel was ‘very good value’ and that you would have no hesitation in recommending us to others.

We are always looking at ways we can improve and it is only through constructive feedback from our guests that we are able to do so, so thank you again for your review.

It would indeed be wonderful to have the opportunity to welcome you back again and to show that the small glitches you encountered were an anomaly and that we can provide you with the 5 star service and experience that we are always striving for.

Best regards,
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Additional Information about The Bell Pool Villa Resort Phuket

Property: The Bell Pool Villa Resort Phuket
Address: 41/31 Moo 5, Baan Hua Khuan, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Kamala
#3 Family Hotel in Kamala
#5 Spa Hotel in Kamala
#6 Luxury Hotel in Kamala
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Bell Pool Villa Resort Phuket 5*
Number of rooms: 16
Official Description (provided by the hotel):
The Bell Pool Villa Resort Phuket, Offering Presidential Private Pool Villa 4 Bedroom, Luxury Private Pool Villa 3 Bedroom, Family Private Pool Villa 2 Bedroom and Honeymoon Private Pool Villa 1 Bedroom. We are here to take care of your every need and have incorporated this by giving each villa the 24 hour butler service to take all the weight off your shoulders, allowing you to completely relax and enjoy your holiday without any hassle.Guaranteeing complete privacy, all our private pool villas are luxurious, spacious and perfect for creating fantastic holidaying moments.The Bell Pool Villa Resort Phuket is located in Kamala, which is on the west coast of Phuket, 30 minutes from Phuket International Airport alongside the beautiful turquoise waters of the Andaman Sea. Only a quick 2 minutes free schedule shuttle ride to Kamala Beach, each of our Phuket pool villas have beautiful 360 degree tropical jungle and scenic mountain views, which enhance the relaxed feeling that only Phuket can provide all traveling guests. "Your True Boutique Experience, Your Luxury Private Pool Villas" ... more   less 
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Also Known As:
The Bell Pool Villa Hotel Kamala
The Bell Pool Villa Resort Phuket Kamala

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