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“Cliff House Paradise”

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Paresa Resort Phuket
Ranked #2 of 36 Hotels in Kamala
Certificate of Excellence
Fall City, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Cliff House Paradise”
Reviewed 5 April 2014

Gorgeous Cliff House with infiniti plunge pool and privacy galore. What a special place and wonderful experience. Once we came up for air (after a few days in our cliff house suite), we decided to meander down to the beach in Kamala via the free shuttle offered by the hotel. Once we got off the shuttle and started walking down the beach, we came across a Paresa staff member, waving at us and waiting for us on the beach. What a nice surprise to find our very own beach area with drinks waiting. A very special note to our driver to picked us up from the airport. We were exhausted after our long flight from the US. Bottles of cold water and cold washcloths, smelling of lemongrass were waiting for us in the air conditioned SUV. The driver was so kind and informative. We knew we were on our way to a wonderful stay at Paresa.

Room Tip: We were upgraded to the Cliff House upon arrival. Beautiful & private setting
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steilduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 13 April 2014
The Angels are positive that memories of your vacation in Phuket, assisted by the hundreds of photos taken, are still vivid in your memories. The Paresa experience starts indeed right off the plane at Phuket International Airport where our airport representative and driver are happy to welcome our guests to then take them to the secluded cliff side location Paresa is renowned for on the beautiful Kamala hill. We are grateful to have been selected as your preferred resort and glad you have truly liked the Cliff Pool Villa and its privacy as well as the array of activities, matched with our signature service, to be lived through while staying in Heaven. Although not around the corner from the United States we do sincerely hope to have you back among us in the future to taste a little bit more of Heaven…
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (173)
Date | Rating
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  • Chinese (Simplified) first
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

Needs much more attention to maintenance
Close off the areas not meant for guest and better signage to reception. It wasn't clear to use the lift from the restaurant up to reception. We were walking through the service alley as this is how we were first taken to the room.
Hotel shuttle service is very poor, service to Kamala stops at 5pm, whereas we could see Andarra shuttle buses running all night.
Shuttle service to Patong only runs if there was minimum 4 people, so for us it never ran. For a 5 start hotel please put on a complimentary shuttle for your guests.
Breakfast service was great, but reception/concierge was lacking

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gordon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 13 April 2014
We appreciate the time spent reviewing your recent stay at Paresa. Your kind feedback will certainly be taken in consideration to add on to the services and facilities offered and appreciated by many guests who chose the Heaven of all Heavens for their stay in Phuket. We would like to offer our sincerest apologies for the shortcomings experienced while holidaying with us and trust these have not terribly compromised the overall experience.
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Bangkok
Level Contributor
76 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 2 April 2014

My parents, my sister and I stayed at this resort for just one night. We rented a car from the airport and drove to the place. It is situated in a hilly area and there are quite a number of steps. The rooms were nice and spacious. I am not very fond of very open bathroom though. There is a library where we were relaxing for a while prior to check-in and from there we could borrow some movies. The restaurant is open-air and offers a good picture of the Andaman. The breakfast service was memorable.

Room Tip: We were in 211 and 212 and we're happy to be there.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Banlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 13 April 2014
Paresa is the perfect getaway from bustling metropolis such as Bangkok, Kuala Lumpur, Singapore and Hong Kong. Its year round warm climate and picturesque scenarios are synonymous of escape, disconnection from daily routine to enjoy the company of dear and loved ones contemplating the breathtaking panoramas offered at all corners of Paresa over the blue waters of the Andaman Sea. Thank you for choosing Heaven for your family getaway, the Angels are happy reading that you have all enjoyed the spacious accommodations and services provided during your stay. We would be glad to welcome you back soon should you be planning a return visit to sunny Phuket.
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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

I stayed at this nice resort Aqua pool room for 3 days2 nights and everything was really perfect! We came here for honeymoon and the resort arranged nice decoration for us and bath tub with flower petals. The staffs there all very friendly and the shuttle to beach club is on time and the drivers are very nice! The villa we stayed is 231, very clean and comfortable, the view just nice even there are some trees blocking. Overall, I felt that Paresa really it's heaven for couples and relax trip. Lastly, the breakfast served there is really tasty and we ate until quite full.

Room Tip: Room 231 has quite a nice view and not really very far from the restaurant and lobby.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kongpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 13 April 2014
Congratulation on your recent wedding, we trust you have fully enjoyed your honeymoon in sunny Phuket. All Angels at Paresa thank you for carefully selecting the Heaven of all Heavens among the numerous luxury properties available on the island, glad to read that we did not disappoint your expectations. We hope to welcome you back for a special occasion in the near future, perhaps the first year anniversary…
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Hong Kong, China
Level Contributor
125 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 20 March 2014

I just spent few days in Phuket staying in a Cielo Resident of Paresa Phuket last week to celebrate my belated birthday. It was just simply a paradise experience. The villa is huge with one master bedroom, huge bathroom, living room, dining room, kitchen and a private infinity pool. No matter where you are in the villa, the view is stunning. Because the villa is facing west, it was great sitting by the pool watching the whole breath taking sunset every day. I believe my pictures tell much more than what I said. I've also uploaded a video of the villa on YouTube. http://youtu.be/Pl32gxzCmD0

If you are going to stay in the Cielo Resident, make sure you ask for villa #161, which is located at the top of the hill. Which mean you will have the highest privacy. From our villa, we could see other villas below us but no one could see us. Also the layout of #161 is different from other Cielo. The infinity pool is located in the middle of the villa (surrounded by the living room and master bedroom with one side facing the ocean). Other Cielo are on the side of the villa with 2 sides of infinity view. It might sound nice to have 2 sides of infinity view instead of 1. However, it also means people can see you from the side as well. So there is no privacy at all when you swim. Also because it is in the highest position, it got the best view.

But honestly the service was a little bit disappointed. We arrived the hotel at 3am. There was only one staff working in the reception. There were quite a few other guests arriving the hotel at the similar time. We waited for quite a while to be served. Also the only receptionist was also the one who drove us to our villa. When we arrived the villa, the room was not really completely ready. The bed was not made. There were no towel and toiletries in the bathroom. There were dirty dishes and rubbish from the last guest in the kitchen. The rubbish bin was not clear. Because it was very late and we were very tired already. We just asked them to give us towel and toiletries. We washed ourselves and slept. We asked them to clean the room when we were having breakfast in the next morning. When we re-enter the villa, it was perfect.

We also checked out very late at 1am (we paid for both the early check-in and "early" check-out). We called the reception to send someone to bring both our baggages and ourselves to the reception. We called for 25 mins and no one answered. Luckily we arranged our transportation earlier so we did not miss our flight. I understand there will be less staff in over night shift. But if they already knew that there are guests arriving early or leave early, they should have arranged enough staff to serve the guests.

Apart from these 2 experience, the whole experience we had in Paresa was fantastic. The staff were very friendly. They speak good English (Really don't understand why some people commended that the staff don't speak English). Their service was efficient. The air-conditioner of the master bedroom was not working very well on the second night. We informed them in the morning when we were having breakfast. When we went back to our villa from breakfast, it was fixed.

We also planned and paid for our first holiday to Maldives this July. We worry that we would be disappointed with Maldives after being spoiled by Paresa Phuket. We already planned to go back Paresa in the coming Christmas.

Room Tip: If you going to stay in Cielo Resident, make sure you get Villa 161. That is at the top of the hill...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FrankieToHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 12 April 2014
Happy belated birthday! And thank you very much for choosing Paresa as your home away from home during this joyful holiday in sunny Phuket. Surely Cielo Residence #161 is a special accommodation and enjoys enhanced privacy, we really did not think a particular unit would be considered more private than others but the feedback is well appreciated. The Angels are thankful for the kind words spent on describing the services and attention received as well the compliments on the level of English spoken among them – much reassuring indeed. We are unhappy that you have had to experience short waiting time during your arrival and departure, certainly joining Paresa at night time is not the most eye-opening experience yet we shall take the highlighted shortcomings into consideration to provide consistent service round the clock. We wish you a pleasant holiday in the Maldives in July and look forward to welcome you back in the coming months, your favorite Cielo Residence and our Angels shall be waiting for you both to return…
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1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 March 2014

According to the good reviews and reputation, we decided to spend a night here. We booked aqua pool villa that suppose to be a sea view villa.

Once we arrived at the hotel at 1.30pm, the check in time is 2pm. It took us until 2.30pm until the room is ready, once we got into our room.

we were really disappointed of the room because we can barely see the ocean, what we see is just a tiny bit of the ocean through the trees. We called the reception and let them know that we are not happy with the room and would like to change the room. We decided to pay extra to the dima room which is available. The staff said they will need an hour and half for the room to be ready. By that time it was 4pm so we decided to go to the beach club while we the staff os getting the room ready.

The beach club is 15 minutes away from the hotel so we drove there. And when we see the beach club we were like speechless. Its not an exclusive beach club or anything but a group of chairs set on the public beach next to the thai local benches so we left and came back to the hotel and wait at the restaurant.

The room is not ready until the quarter past 6 which took them longer than 2 hours to get the room ready. Once we get to the room we had to wall trough this building which has the GMs room on the top floor. The hall in front of GMs room is really messy with childrens toys and bicycle and personal stuffs which i never expect to see those in the hall of a 5 star hotel. The view of the dima is is better there are fewer and lower trees

Again i am really disappoint with this hotel and i am feeling like i am wasting my time and money spending on the stay of this hotel. This hotel has the worst sea view room ever, and for this price i would definitely go someplace else in phuket and will never come back again

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Pingggggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 12 April 2014
We would like to thank you for the feedback provided following your short experience at Paresa. Please accept our apologies for not having fulfilled your expectations. Much can be learned nowadays about places to visit and basic do’s and don’ts of travelling and public forums such as TripAdvisor.com are useful tools to use ahead of a much awaited break from daily routine. This said, surely the wise traveler knows how to filter all information available instead of assimilating personal opinions that remain far from the objective reality.
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Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2014

It's a great resort!
So relax to stay right there...
suit for couples to have romantics days...
Or friends to gather and play around.
Nice and great enironment!
But one point is there're not too much facilities in the resorts,
only the public infinity pool/ reading rooms/ restaurants/ Spa,
if more facilities in the resort, it would be more perfect!

Room Tip: Have to request for the private pool won't have any grass/ trees to block the sea view
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noblelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MirkoParesa, Front Office Manager at Paresa Resort Phuket, responded to this review, 3 April 2014
We would like to thank you for the kind words shared following your recent stay in Heaven. All Angels can’t hear enough of how beautiful the resort is and how all our guests find it the ideal spot where to relax and enjoy the company of the loved one, family members and friends alike. Your suggestions have been well received, the listed facilities are complemented by Recipe – Paresa’s purpose built cooking class as well as our own Beach Club on Kamala Beach. Guests have a varied offering to remain within the secluded haven of our resort or profit from the vantage position to explore the beautiful island of Phuket either via land or sea. We wish to welcome you back in the future to experience Paradise once more…
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Additional Information about Paresa Resort Phuket

Property: Paresa Resort Phuket
Address: 49 Moo 6, Layi-Nakalay Road, Kamala, Kathu, Phuket 83150, Thailand (Formerly Paresa)
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Kamala
#2 Luxury Hotel in Kamala
#2 Top resorts Hotel in Kamala
#4 Family Hotel in Kamala
#4 Romantic Hotel in Kamala
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Paresa Resort Phuket 5*
Number of rooms: 49
Official Description (provided by the hotel):
Paresa Resort, "Heaven of all Heavens," is a truly unique hideaway-style luxury resort surrounded by lush tropical forest on Kamala's "Millionaires Mile." The breathtaking location is paired with uninterrupted Andaman sea views, two coveted restaurants serving genuine Mediterranean and authentic Thai cuisine, an award-winning spa and personalized Bespoke Experiences offered by our own adventure guides. ... more   less 
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Also Known As:
Paresa Hotel Kamala
Paresa Resort Phuket Kamala

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