We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Disappointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Absolute Nakalay Boutique Resort
Ranked #24 of 36 Hotels in Kamala
Port Elizabeth, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Disappointing”
Reviewed 7 December 2013 via mobile

Absolute market the Nakalay as a 4 star Beach Resort Hotel. This misrepresents the reality which is essentially serviced apartments isolated from the beach and with minimal facilities. A limited menu is offered by the pool kiosk (the only on site restaurant option) and is open only between 9.00 am and 4.30 pm. Whilst the studio room we had was spacious and clean, it was not 4 Star. The 2 pillows provided were soiled and flat, the bath towels were thin and frayed (some with holes! ),one bedside lamp for a king bed, no full - length mirror. The location is also inconvenient as one has to depend entirely on either the shuttle bus provided or taxis. One cannot walk anywhere from the premises.

Stayed December 2013, travelled as a couple
Helpful?
4 Thank Stephvolpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

96 reviews from our community

Traveller rating
    21
    32
    23
    9
    11
See reviews for
22
52
3
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 December 2013

We stayed for 7 days and on arrival were greeted in the air conditioned reception area with a welcome drink and some friendly, beautiful smiles! We had the studio on the 2 floor and it was garden facing. The room was spacious and nothing like you would expect a "studio" would be. We made full use of the shuttle service daily and would usually pick up the shuttle at the Police box in the evening (after they did their rounds). We found a lovely supermarket at Banana Walk and did our own breakfast in the mornings and enjoy the local foods during the day. We would then take the shuttle bus either to one of the beaches or Patong. The service was excellent, the staff friendly and most helpful and I would gladly recommend the Absolute Nakalay to anyone that does not want to stay close to the hustle and bustle of Patong Beach and surrounds.

Room Tip: Pick up the shuttle bus at the Police Box at night and not Jungceylon!
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LollyWag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbsoluteNakalay, Public Relations Manager at Absolute Nakalay Boutique Resort, responded to this review, 17 December 2013
Thanks very much for your comments. It sounds like you made the best use of the location and how and when to get where you wanted. Hopefully you can come back and see us again on your next trip to Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 November 2013 via mobile

The room (2 bedroom unit) was excellent and cleaned every day to a high standard. The staff were very friendly and helpful
The draw back is the hotels location, you had to rely upon the shuttle bus service.
Also the restaurant needs to improve its menus and opening times

Stayed October 2013
Helpful?
2 Thank wofwof45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbsoluteNakalay, Public Relations Manager at Absolute Nakalay Boutique Resort, responded to this review, 12 November 2013
Thanks for your comments I'm glad the service was up to the standards you expect. Unfortunately the location is in a quieter area of Phuket but the shuttle bus can be used to get into town should you so desire. Currently the restaurant has restricted opening hours. We do of course have resorts in the heart of Phuket in which the location is very much in the thick of it should you chose to stay with us again, which we hope you do sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Patong, Thailand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 September 2013

Stayed in a lovely ground floor corner apartment with quick, easy access to the swimming pool. Can see the sea and hear the waves. The apartment was quite luxurious with lovely curved bedroom windows. Ideal for a nice quiet romantic get away but at the same time free a free shuttle service to Patong and Kamala beaches is provided by the hotel. The restaurant provides nice food although not open long enough.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbsoluteNakalay, Public Relations Manager at Absolute Nakalay Boutique Resort, responded to this review, 17 September 2013
So glad you enjoyed the peaceful location and the luxurious stylish rooms available at our resort. Hopefully we can welcome you back again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 July 2013

No beach access. No restaurant. Rock hard bed. total isolation. Surely management have an obligation to make guests aware of these things before they arrive. We arrived mid evening with no provisions to be told restaurant closed at 5pm. Rose at 7am for breakfast to be told restaurant did not open until9am. great timing as that was when the shuttle we were planning to catch left.We decided after that to escape every day on the first shuttle and return on the last.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Gerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbsoluteNakalay, Front Office Manager at Absolute Nakalay Boutique Resort, responded to this review, 6 August 2013
Thank you for your comments. The location of the resort is advertised as being between two beaches. Via the free shuttle bus (times as displayed) it's a 10min ride to Kamala Beach, or
a 15 min ride to Surin Beach.

Mattress toppers (to make it softer) are available upon request. The mattresses are designated medium, but for some guests this can be too hard or too soft so toppers are provided.

The Nakalay Restaurant opening hours are 9am to 5pm which were decided upon by the current management. We do however try and satisfy our customers by offering the bus service to our other restaurants at Sea Pearl, Climax and Blue Mango for evening meals.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kamala hotels

Carnarvon, Australia Avandale
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 June 2013

Nakalay is an ideal quiet resort if you just want to relax. There are no shops nearby and beach access is not allowed though you can see the ocean and hear it a s it is only a couple of hundred meters away. There is a tiny restaurant with limited menu..though the foods is tasty there is also a small bar. The staff are mostly lovely and very helpful. The rooms are the best.well appointed and comfortable with great views..particularly room 201. We found it a great spot to retreat to after the bustle of Patong.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avandale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbsoluteNakalay, Public Relations Manager at Absolute Nakalay Boutique Resort, responded to this review, 27 June 2013
I'm glad that you had a very relaxing time during your stay, it was very much our intention to find a peaceful location where you can just wind down in what can be a very busy and bustling island. I'm also very happy to learn that the service you received was very well received as this is key to the success of our new resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2013

Rooms lovely but we had a room looking staright into bush with no sun and no view of the beach. Staff at the pool bar barely helpful and dismissive. Room service staff lovely. Too far from anywhere so have to catch shuttle which is very intermittent. Cant even walk to the beach as there aparently isnt one.
Beds have to be the most uncomfortable EVER like sleeping on the base with no mattress.
Wont return.

Room Tip: Definitely ask for beach view
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbsoluteNakalay, Public Relations Manager at Absolute Nakalay Boutique Resort, responded to this review, 20 June 2013
I am sorry to hear that you had an uncomfortable stay at out resort. We are looking into your comments about the beds and mattresses in the rooms. It is true that the shuttle service is the best way to get around and to the nearest beaches but that does provide a regular timetabled service throughout the day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kamala
2.8 mi away
Absolute Twin Sands Resort & Spa
2.6 mi away
Absolute Bangla Suites
Absolute Bangla Suites
#78 of 319 in Patong
308 reviews
0.3 mi away
U Zenmaya Phuket
U Zenmaya Phuket
#4 of 36 in Kamala
529 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Ayara Kamala Resort & Spa
1.2 mi away
Sky Lantern Hotel
Sky Lantern Hotel
#79 of 319 in Patong
40 reviews
2.7 mi away
Absolute Sea Pearl Beach Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Absolute Nakalay Boutique Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Absolute Nakalay Boutique Resort

Property: Absolute Nakalay Boutique Resort
Address: 6/113 Moo.6 | Nakalay Beach, Kamala, Kathu, Phuket 83150, Thailand (Formerly Absolute Nakalay Beach Resort)
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Kamala
#17 Luxury Hotel in Kamala
Hotel Class:4 star — Absolute Nakalay Boutique Resort 4*
Number of rooms: 31
Official Description (provided by the hotel):
The brand new Nakalay Palms is nestled in a secluded, private cove on Nakalay beach on the Western coast of Phuket Island. With just 31 exclusive units combining contemporary design and western technology, Absolute at Nakalay Palms offers affordable luxury and convenience and provides the perfect place to relax with beautiful natural surroundings, breathtaking land and seascapes and dramatic sunsets. The resort features an exciting blend of studios, one, two and three-bedroom apartments as well as spectacular penthouses. Each spacious apartment benefits from it's own private terrace, each commanding either a stunning panoramic sea or mountain view. The apartment suites have been designed to integrate the outdoors with the indoor living areas and incorporate all elements of modern technology from full-size refrigerators to home entertainment systems. LCD TVs are in each apartment along with a DVD player and a magnificent choice of TV channels with programs for everyone. The penthouses also benefit from a private rooftop terrace and jacuzzi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Traveltool, S.L.U. and HotelQuickly so you can book your Absolute Nakalay Boutique Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Absolute Nakalay Beach Hotel Kathu
Absolute Nakalay Boutique Resort Kamala, Phuket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing