We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nowhere near 4 star”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Thavorn Beach Village Resort & Spa
Ranked #11 of 36 Hotels in Kamala
Perth, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nowhere near 4 star”
Reviewed 11 June 2014

Honestly, I think this is one of those hotels that have held onto their rating for a long time, and it's no longer warranted.
I stayed at this hotel because I was presented with a fantasic offer from tripadeal.com.au for 7 nights. Honestly, even at 70% off the rack rate, it wasn't worth it.

The Good:
The hotel is beautiful and is sprawling over acres. It's surrounded by jungle type greenery and it really is breathtaking.
The pool is amazing
The coffee, is really, really good (seriously, it is)

The Bad:
Ok, sorry to say it, but here is it.
There is no Wi-Fi in the room. In fact, there is only Wi-Fi available in the lobby and just barely at the restaurant where you have breakfast. Now, for a 4 star hotel this is basically pathetic. Every hotel I've stayed at (even backpackers) have Wi-Fi everywhere. Sometimes you pay for it, sometimes you don't, but it's always there.

The bed. The bed's were harder that rough diamonds. I'd have a more comfortable sleep if I slept on a bed of nails. It took 3 days for them to respond by adding a mattress topper which only made it moderately better.

The location: Google maps say's it's only 10 mins out from the city, but it's actually quite far out and quite expensive to get into / out of town (400 Baht each way). They do have shuttles, but it departs at only 3 times, and only once after 1pm (at 9:30pm) which is useless if you're someone who likes to sleep in. There are no shops nearby, no decent places to eat except the hotels restaurant (Old Siam was amazing, but you can't eat at the same place every day).

Hot Water: We didn't have hot water for the first 2 days, and after that it took a long time to heat up. Enough said.

All in all, I just don't feel this hotel is value for money or meets expectations when it comes to it's star rating. You can't enjoy the beauty of this place when the simplest things aren't present and almost every task becomes a drawn out process

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arzan87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 12 June 2014
Dear Valued Guest,

Thank you for taking the time to review us on TripAdvisor, I am happy to hear that you enjoyed the breathtaking natural location and our amazing lagoon swimming pool.

We appreciate your constructive feedback regarding the comfort of your bed and I am sorry to hear that it took longer than our acceptable levels to provide a topper mattress.

Our complimentary shuttle bus service schedule is for the convenience of all our guests and I have noted your comments regarding providing additional times.

I will raise these issues right away and we will use your comments to guide future service improvements.

With regards to the Wi-Fi at our resort I am pleased to advise you that we plan to offer complimentary Wi-Fi in all guest rooms in the near future.

Once again, thank you for your valuable feedback and I hope we will have the opportunity to welcome you back to our resort, where I trust we will better meet your expectations.

Kind Regards,

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,426 reviews from our community

Traveller rating
    749
    376
    157
    67
    77
See reviews for
314
707
46
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (272)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Cessnock, New South Wales, Australia
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

You done it again Thavorn you made our trip to Thailand. The Hotel staff made us feel welcome on arrival which was early in the morning and did not make us wait till 2pm check in time which would of been about 5hrs instead welcoming us with cool refreshing towels and a cool drink while the staff rushed around and getting our rooms ready. We were in our Pool View room within 1/2hr after arrival :)
Being my daughters first trip to Thailand and telling them so much about the resort they we're not disappointed. Special thanks goes out to Koy
The facilities were tip top even better than the last time my wife and I were there 2yrs before
The staff were outstanding friendly and always ready to help especially when it came to keeping your coffee cup full.LOL
The rooms were fantastic, we had adjoining rooms which is great for families always clean, "sensational " :)
The grounds and pool always clean and tidy
The resort itself is far enough away from Patong to get away from the hussel and bussel but close enough to go shopping and out to dinner at the many markets, restaurants and bars. (300 baht in a Tuk Tuk or 400 in a Taxi
All in all a outstanding resort and I recommend it, and my family and I hope to be back very soon...
Thank You Thavorn and Staff from the Rossiter family

Room Tip: Families go the pool view rooms
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 11 June 2014
Dear Craig,

Thank you so much for your 5 Star Review and for your kind comments about our friendly service and resort facilities.

I am delighted that we were able to offer you a warm welcome back to our resort and that our staff were able to arrange an early check-in for you upon arrival.

I am especially pleased that your daughter was not disappointed on her first visit to Thailand and hope there will be many more visits to our resort for you all in the future.

Please do keep in touch via our Facebook page and if we can be of any assistance arranging your next visit to Thailand please just let us know.

Kind Regards

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rachaburi
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

Warmly greeting by the hotel’s staff, we were so happy to be guests at this amazing resort again,it is clear they genuinely care us. We feels like our family that is welcoming us into their home. It goes way beyond the usual high-quality service experience we expect from any top resort. Truely a paradise, here by,we had spent two weeks a brilliant time in a very relaxed atmosphere. The hotel’s staff made our visit extra special with their kindness which made this a memorable trip. The resort was more developed than I had hoped for which was a bit of a disappointment that only some small area of orchid garden show water stress symptom because there is no rain for three months. As I am an orchid expert, the gardener staff was recommended to increase irrigation to 100 % of daily evaporation pan record.
Offering the privacy and tranquility we had craved after our wedding, the Old Siam restaurant on the hotel’s private beach, exceeded our expectations in every way, it is beautiful and fantastic honeymoon experience which was above the best.

Room Tip: I really prefer the Pool Terrace Villa.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanat t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 8 June 2014
Dear Valued Guest,

Thank you so much for your 5 Star Review and for your comments about the friendly and welcoming service offered by our staff on your honeymoon at our resort

I am delighted that we provided a memorable experience for such a special occasion and that we exceeded your expectations in every way.

As an orchid expert, you will be aware of the difficulties growing orchids by the sea, especially in dry periods without rain, so I appreciate your feedback. We hope that we will have the pleasure of welcoming you back to our resort in the near future when all of our flowers are in full bloom.

Kind Regards

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lismore, Australia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

We came to Thavorn hoping for a relaxing week surrounded by luxury. We got all that and more!
This resort is nestled into a hillside on the northern side of Patong. The developers took care to ensure the environment was considered when building the resort, and the beautiful trees, flowers and wildlife are a testament to this.
The staff here are plentiful, friendly and willing to go the extra mile to help out, making sure we were happy, booking our tours and bringing extra drinks when the day was a bit warm. I travelled with a couple with a 1 year old baby, and all the staff love love love kids, so he was pampered!
The activities were good, we did yoga on the beach, and did a cooking course which helps hone those cooking skills, something you really want to take home from Thailand.

Room Tip: The hillside ocean view rooms are very private, have a lovely view and private outdoor spa, but if y...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 261621Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you so much for your 5 Star Review of our resort. I am delighted we went above and beyond your expectations for a relaxing luxury holiday in Phuket, Thailand.

I am pleased to hear that you enjoyed the tranquil, natural environment of our resort and our friendly, traditional Thai Hospitality. We offer a range of wellness and cultural activities so I am glad you enjoyed the Beach Yoga and Thai Cookery Classes.

We hope that we will have the pleasure of welcoming you back to our resort in the near future with your friends and family.

Kind Regards,

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mudgee, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

it was the best time of our life . we had the honeymoon room looking over the resort and patong ..spa on the balcony and cable car to get to our rooms was great ...great food good service and great room service..but best of all was the spending time with my wife just relaxing by the pool and candle light dinners at night .. people there are so kind and polite .. and my old mate six pack..he knows who im talking about ...lol

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 9 June 2014
Dear Valued Guest,

Thank you so much for your 5 Star Review and I am delighted you enjoyed a romantic honeymoon at our resort.

Our resort is particularly well suited for couples and honeymooners looking for a peaceful and relaxing time together. I am pleased that you enjoyed the extra touches, such as candlelit beach front dinners and private villa jacuzzi, to make your honeymoon all the more romantic.

We hope that we will have the pleasure of welcoming you back to our resort in the near future, perhaps even for your first wedding anniversary?

Kind Regards

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxenford, Australia
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 June 2014

We stayed at thavorn beach Village for 5 nights for our wedding anniversary. We couldn't have picked a better resort.
The location is perfect, secluded and quiet, yet close enough to the hustle and bustle of patong by a quick tuk tuk ride.
We used the free shuttle service into town most days, and ate dinners in there.
A tuk tuk ride back would cost between 300 and 400bht.
Eating on the beach at the Thai restaurant at the resort was such a treat. The view is spectacular and e were lucky enough to see fireworks that evening as well.
We were a bit hesitant about booking the hill side room because of the cable car, but we are very happy we did book it. We never waited any longer than 2 mins for a cable car, and most of the time there was one there waiting for us.
Having a spa bath on the balcony at sunset was so relaxing!
The breakfast team were all so kind. They went out of their way to keep us happy.
The gentleman at the recreation stand was especially lovely to us and our son as well.
We will be travelling to thailand in October again, and were not planning on going to phuket. But because of thavorn beach village, we will be adding on some extra time to come and stay again.
We can't wait to come back.
We have stayed in many Hotels over south east Asia, and this is by far our favourite.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MichB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you so much for your 5 Star Review of our resort and I am delighted that you found your favourite resort in South East Asia for such a special occasion.

We are particularly idyllic for couples and honeymooners due to our secluded and peaceful location, but as with many of our guests, I am pleased that you could enjoy the sights and sounds of nearby Patong Beach as well.

It will be our pleasure to welcome you back to our resort in October and we are honoured that you have changed your plans just to visit us once more.

Please contact the resort directly through our website and we will be delighted to extend to you our special Returning Guest rates and bonuses.

Kind Regards

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 1 June 2014 via mobile

We went to have a look for a friend and came across a hidden paradise. The staff there especially Linda, could not of been more helpful. We were shown around the resort through the rooms and all amenities and given all the info needed for our friends, who are now booking their stay there. Being able to have dinner on the beach or your own private massage on the beach is just so romantic. We also loved the idea of the Cable Car that takes you to the different levels of the resort. We were treated to a lovely cold beverage etc in one of the beautiful sitting areas at the resort. We will have this resort on the top of our list when we go to Phuket next. Thank you so much Linda and staff. Highly recommended Cheers Karen

Stayed May 2014, travelled as a couple
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGibson, Manager at Thavorn Beach Village Resort & Spa, responded to this review, 9 June 2014
Dear Valued Guest,

Thank you so much for your 5 Star Review of our resort and for recommending us to your friends.

I am delighted that you enjoyed the amenities during your visit, including our private beach with relaxing Beach Massage Salas and romantic candlelit dinners.

We look forward to welcoming you all to our resort in the very near future.

Kind Regards

Roger Gibson
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kamala
2.7 mi away
Novotel Phuket Kamala Beach
0.5 mi away
U Zenmaya Phuket
U Zenmaya Phuket
#4 of 36 in Kamala
595 reviews
2.1 mi away
Sunprime Kamala Beach
Show Prices
Show Prices
Show Prices
16.0 mi away
Renaissance Phuket Resort & Spa
5.1 mi away
Mandarava Resort and Spa
Mandarava Resort and Spa
#2 of 8 in Karon Beach
1,972 reviews
2.8 mi away
Amari Phuket
Amari Phuket
#2 of 328 in Patong
5,772 reviews
Show Prices
Show Prices
Show Prices

Been to Thavorn Beach Village Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Thavorn Beach Village Resort & Spa

Property: Thavorn Beach Village Resort & Spa
Address: 6/2 Moo.6, Nakalay Bay | Phuket, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Kamala
#5 On the Beach Hotel in Kamala
#5 Romantic Hotel in Kamala
#8 Spa Hotel in Kamala
#8 Family Hotel in Kamala
#10 Luxury Hotel in Kamala
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Thavorn Beach Village Resort & Spa 4.5*
Number of rooms: 185
Official Description (provided by the hotel):
Nestled between Kamala and Patong Beaches in the secluded and tranquil Nakalay Bay, we offer an exclusive beachside retreat for couples, honeymooners and families.Choose from 191 luxury air-conditioned villas set amidst 25 acres of lush tropical gardens with traditional Thai ambience. Some villas offer stunning views of the azure waters of the Andaman Sea, from hillside or beach front locations, whilst others provide direct access to the beautiful lagoon swimming pool set in the heart of the fragrant gardenThe lagoon pool is sculpted to follow the natural curves of the land and to blend in with lush tropical gardens that roll gently out on to the sandy shoreline of one of Phuket's most secluded beaches. Whether enjoying a swim, relaxing at the Nakalay Spa or at one of the many outside bars and open space restaurants, guests can truly unwind amidst this tranquil ambience Where Thai tradition Meets Nature. With a programme of holistic wellness activities such as Yoga, Muay Thai (Thai Boxing) or Tai Chi, guests can experience a complete rejuvenation of mind, body and spirit during their stay. Discover for yourself why former guests have described our resort as a hidden paradise. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Southall Travel, Expedia, Hotels.com, Ebookers, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Thavorn Beach Village Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Thavorn Beach Village Hotel Patong
Thavorn Beach Village And Spa
Thavorn Beach Village Resort & Spa Kamala, Phuket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing