Considering this is a new hotel, there are still a few things that need improvement. However the staff and the service is definitely exceptional. On the first day we checked in we had an issue with the shower and a strange smell in the room. We checked in and immediately went out to the beach which is just at the hotel entrance and by the time we got to the hotel rooms and discovered all these issues it was almost 8pm. Anchana and Alex were very professional and though they couldn't change the room that night, they had a room ready for us by the time we got back from our day tour the next day.
The breakfast restaurant staff is also extremely efficient. And the spread is quite good offering various options. The staff are constantly attentive the the customers requirements and serve you with a beautiful smile
The reason this hotel appealed to us is because it was far away from the hustle and bustle of Patong. If you want to be close to the action this place is probably not ideal because transport is 500baht each way and the hotel has only 1 shuttle in the morning and 1 in the evening and had to be booked in advance
It is quite obvious that the main objective of all the staff here is to make the guests comfortable from the smile on their faces to their helpful attitude and also their constant efforts to provide whatever the guests need, the pool staff are always around to hand out towels and adjust the beach lounge chairs,
We look forward to many more pleasant holidays at novotel at kamala beach
- Official Description (provided by the hotel):
- Travellers to Phuket now have an exciting new choice of accommodation with the opening of Novotel Phuket Kamala Beach Resort, a newly-built beachfront resort located on idyllic Kamala Beach on the island’s western coast. This upper-midscale resort promises a serene retreat for travellers visiting the Pearl of the Andaman Sea. The resort offers the best of both worlds – guests who want to relax can indulge themselves on the quiet, tranquil stretch of white sand beach and enjoy the resort’s full-service facilities, but when there’s an itch to shop or experience Phuket’s renowned attractions, vibrant Patong Beach is just a 10-minute ride away.The 166 guest rooms, suites, and villas have been designed to present guests with spacious, modern and efficient room functionalities, while maintaining the full sense of relaxation and comfort for which the Novotel brand is globally renowned. The resort features contemporary décor inspired by nature with touches of wood throughout, and each guest room boasts views of either the lush gardens or the Andaman Sea. In the rooms, guests can find top-of-the-line amenities and new features such as a connectivity panel for TV media and free Wi-Fi internet access throughout the resort.The resort’s modern F&B outlets respond perfectly to any traveller’s tastes. The resort’s Soul Kitchen is an all-day dining restaurant that combines innovative international and modern Thai cuisine plus Healthy Food menus featuring fresh organic and locally-produced dishes. The restaurant overlooks the beach with a large outdoor veranda, allowing guests to dine while enjoying the cool sea breeze. On the Roof is a rooftop bar with a 180° amazing view of Kamala Bay’s clear turquoise water surrounded by forested hills and a to-die-for sunset view. The Living Room lobby bar offers light snacks and a variety of beverages to welcome guests with a touch of Thai hospitality. At the swim up Lilo Pool Bar, guests can also relax by the pool and enjoy cocktails and refreshments with a stunning view of the beach. For wellness and full relaxation, the resort has an outdoor infinity swimming pool and a wellness centre, In|Balance, which extends its invitation to all guests to exercise in its well-equipped fitness centre or drift off to heaven with spa and massage treatments. The resort’s Kid’s Club can keep children entertained with educational and fun-filled activities while parents take a dip in the sea, exercise, or indulge themselves with a spa treatment.Meeting at Novotel Phuket Kamala BeachTrue to Novotel’s commitment to successful meetings, the hotel's main function room can accommodate up to 250 delegates and is pillar-less with natural light and a separate spacious pre-function area. The main function room can be divided into 4 multi-purpose meeting rooms for small to medium meetings and events. The meeting rooms offering state-of-the-art equipment and facilities with technical support team on standby to ensure the success of all meeting and events. ... more less
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- Also Known As:
- Novotel Phuket Kamala Beach